99 comments found.
Hello Author,
Please I am unable to import demo content.
See error https://snipboard.io/n8C2zZ.jpg
What can I do?
Thanks
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
can you accept the dispute please?
Done
I’m looking at your Iteck Cyber Security theme. Under: ‘Explore Solutions By Industry’ on the home page, when I click on the icons, nothing happens. Can those icons be used as links? The icons look like they should lead some place, but if they don’t, they will just frustrate visitors. I really need them to be clickable.
https://preview.themeforest.net/item/iteck-software-technology-wordpress-theme/full_screen_preview/38682639?_ga=2.112308676.1597362121.1672496356-2027512564.1657575026It’s already clickable https://prnt.sc/aC7Yd473xnsA and allow for blank too https://prnt.sc/G7ys6FBQU2rw if not need to be linked.
I have used a lot of WordPress hosting, but I can’t fully install the theme
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
3190586
3190586
Links in footer not working. The issue is in your demo as well. The hyperlinks in the footer do not work. When you hover over the links, nothing happens. You can see this issue in your own demo.
Old ticket closed, Please open a new for now. Noting that you can add all your inquiries in the same open ticket. Regards
Your support site wont let me open another ticket. Don’t know how to close the one I have open. No close button.
Closed, Please open a new for now. Noting that you can add all your inquiries in the same open ticket. Regards
Out of the box I cannot import the demos on a fresh brand new server with a new WordPress install. The online import doesn’t work and the Manual Import does work. Buyer beware!
Hello! Kindly check this article : https://themescamp.ticksy.com/article/17563/
If still need support please open a support ticket at https://themescamp.ticksy.com/ Regards
Helo sir, I hope you will be fine. Actually My client have buy theme from you. and I’m designing the theme. You can check website https://techling.tech . I installed the theme and almost ready the website. But here it’s automatically showing widgets data on my other pages and home page also.
I’m not able to find remove widgets from other pages. I just want to add widgets on my blogs page.
Please help me how i can remove widgets and title on my pages and give full width of my pages.
Thanks
My client is non-technical so they cannot give me purchase code. I need a help. Please answer this.
I’m waiting from your response thanks sir.
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Sir, i don’t have purchase code. That’s why i am not able to open support ticket.
My client have purchase theme on google account. So they cannot give me username and password. You can see on link i’m using your theme. So you just have to answer my question.
It’s humble request to you. Thanks
Purchase verification is a prerequisite for support services.
you give me a license folder when i download the project. and in license folder i have two files. 1: GPL.txt 2: Readme_License.txt
So, Please tell me in which file where is purchase code? I’m not able to find code in these two files. Thanks
hello . i cant import the themes. aslo when i try to open a ticket the license key is not for this account it says :” Sorry, that purchase code is for a different Envato product.”, but is the correct one
Hello! Please make sure selecting your category: https://prnt.sc/_On2jPMAvpJ8 if still have issue, please contact via contact form https://themeforest.net/user/themescamp#contact
Hello. Theme demos are not loading. home page is blank. can you help?
Hello, I purchased your theme from another account. I installed it for klasmarketing.com. But I can’t edit on wordpress.because the theme pages are not loaded. page templates are empty. I’m getting the same error even after installing multiple times. How can I solve this problem?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
PRIVATE TICKET #3173127
TODAY I SENT THE TICKET, PLEASE I WAIT FOR YOUR HELP, THANK YOU!
Hi, I cannot open https://themescamp.ticksy.com/ticket/3166092/ why did you remove or block me? And I cannot submit new ticket, error “There is already an open ticket with the provided purchase code!” why user can only submit only 1 ticket. What kind of support is this!!!! ?
Hello! The old closed now, so you can open new ticket. You can request all support inquiries via the open ticket. Kind Regards
Hie. Why is it when I import the demo content for marketing template it displays Arabic text?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hi ThemesCamp Support
Having discovered your theme, I’m interested in purchasing it, but a couple of things are holding me back.
1. The theme takes time to load and I am concerned this might affect the loading speed of the website despite the fact that you have mentioned A-grade performance on GT Metrix ( https://we.tl/t-jUGNeb6iwT ), which unfortunately no longer exists. A loader appears before every page when I try to view the live preview ( https://we.tl/t-2zdvCshu75 )
2. I am deciding whether to use React or stick with WordPress due to performance concerns. So if I buy a wordpress template and things do not turn out as expected, can I expect a refund or will you provide me with React template at the same cost?
Your input will be greatly appreciated in helping me make a decision.
Hello! Thanks for contacting us, kindly note the following:
1- The speed test still valid: https://gtmetrix.com/reports/iteck.themescamp.com/A2YzUem3/
2- The speed of the site depends on many factors, like host speed, server location, theme, image sizes, content types,..etc. and many tools are used to improve that.
3- You are free to purchase WordPress or react version while it’s a different item with a different cost.
4- Frequently update published to improve the performance of the item and add more features and demos.
5- For loaders, you can select many other type of loader to be used.
Thanks a lot.
Hello. I just purchased your theme. However, I find the loading time extremely long. Are you planning an update to fix this problem?
Cordially
Thanks for noting, update working frequently.
The live preview does not load correctly on Mac Safari 16.0 : in fact, the demo page never loads
We are working to check and fix it, Thanks
Any discount coupon / code to purchase the CREATIVE theme? I would appreciate a quick response. Thanks
Hello! Thanks, It’s already discounted and will be upgraded soon. Good luck
hi. about (App Landing Creative)
how is seo optimized on this site? this template optimize for php 8.1?
Not yet. Thanks
I’m getting this error while importing data:
An error occurred while fetching file from: https://www.next-algo.com/wp-content/plugins/iteck_plugin/inc/demo-data/elementor/agency/widgets.wie! Reason: 404 – Not Found.
If I do manually import. I got these errors [WARNING] Failed to import elementor_library_type page [WARNING] Failed to import elementor_library_type section [ERROR] Failed to import “contact_globe” (Media) [ERROR] Failed to import “telephone” (Media) [ERROR] Failed to import “search” (Media) [ERROR] Failed to import “check1.svg” (Media) [ERROR] Failed to import “contact_globe.svg” (Media) [ERROR] Failed to import “dot” (Media) [WARNING] Failed to import “Default Kit”: Invalid post type elementor_library [WARNING] Failed to import “features”: Invalid post type elementor_library [WARNING] Failed to import “Landing”: Invalid post type elementor_library [WARNING] Failed to import “Home 03”: Invalid post type elementor_library [WARNING] Failed to import “footer 03”: Invalid post type elementor_library [WARNING] Failed to import “Home-02”: Invalid post type elementor_library
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
I have already submitted the ticket. Waiting for response. Thanks
You are welcome!
hi , i want to buy this theme, is it required to buy elementor PRO or free ?
Only free. Sincerely
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