66 comments found.
How do I change the color gradient on buttons?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hello, good day. This template does not work at all in rtl languages and no style is applied. Please take care of it. Thank you.
Hello!
It’s working as shown in the demo, if still need support please open a support ticket at https://themescamp.ticksy.com/
Kind Regards
Hello! can you make a unique header for every page in every demo, also how can i made my own header and footer using elementor?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
20H WITHOUT RESPOND, Nice Support
Hello, Your ticket has been received and is in our review queue. tickets are usually reviewed within 48 hours, but it can take up to 3 days. Kind regards
Ask a ticket PRIVATE TICKET #3353706 before a day and still there is no reply
Thanks for noting, please follow-up via https://themescamp.ticksy.com/ticket/3353706/. Regards
How many domains can use this theme??
Hello! License for each domain, you can check more details here: https://themeforest.net/licenses/standard Kind regards
Hi in demos, header social are buggy and I try to resize them by ITECKcore theme options but it doesnt work. even I try to make them off it doesnt work as well. footer is the same.
Hello! The related support ticket are replied, kindly follow-up via : https://themescamp.ticksy.com/ Kind regards
Bonjour, Pourriez-vous réparer le thème Iteck_Digital_Agency Corporate. Les plugins cause des erreurs 500. Après avoir installé manuellement et automatiquement et rien ne s’affiche comme prévu sur le maket…
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
The ticket is open
Thanks, Please follow up your ticket via https://themescamp.ticksy.com/ kind regards
We would like to use Elementor Pro, as we also have a licence for this. Unfortunately, there seems to be a problem with Elementor Pro and the theme. After activating it (Demo Page Cyber Security), the menu is no longer displayed correctly.
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
hi, why the style Colors dosn’t apply to the demo import ? thank you.
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hi, just bought the wordpress theme and need PSD files. The PSD are not available in the envanto download link. Where can I download them?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hello, How do I change favicon and where
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Hello the theme is very slow! Also I found things that shouldnt be on there.
Hello!
For site speed it’s related to many factors including: - Server/Hosting performance. - Hotlinks/images size. - Many more While the demo was already tested : https://prnt.sc/4M8S1RMGccRj https://gtmetrix.com/reports/itecktheme.themescamp.com/93pvyzhH/For more support please open support ticket at : https://themescamp.ticksy.com/
Regards
Hi very slow load, please check PRIVATE TICKET #3238852
Please follow up your ticket via https://themescamp.ticksy.com/ kind regards
Hi, please check again the ticket
Hello, already updated daily. Please follow up your ticket via https://themescamp.ticksy.com/ kind regards
Hi check again please, I update the ticket (Private Ticket #3238852)
Hello, Kindly note that, no need for mention here while support tickets already updated daily with respective technical support. Thanks a lot
Thanks a lot for the best support
I want to hide the sidebar on a few pages, but it is not responding
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Kind regards
the crypto and other demo are not there, how to get them ?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Demos not working its just loading and loading and loading, after several refreshes also.
Please use different browser and remove cookies to check that, thanks
Hi, your product page appears to indicate a high score on GTmetrix, however the link associated with the image does not work. When I run your demo website on GT, I get a much lower score: https://gtmetrix.com/reports/iteck.themescamp.com/HZBVdhZv/
Any particular reason why? Should we expect some optimization of the template in the future? Loading speed is becoming a major factor for website owners.
Thanks
Hello!, Yes, We are working hard to optimize that within few days. Thanks
Great, I see that you updated the picture with the GT score with a new optimized one. However, I note that the URL (https://itecktheme.themescamp.com/app/) is different from the one used for the same template in your demo websites (https://iteck.themescamp.com/app/). Can we expect the demo websites to be as well optimized as your GT demo website by default after importing? If not, are you able to share with your users what optimizations you’ve perform to the template so we can reproduce them (if applicable)? My objective is obviously to replicate as much as possible the optimization you’ve achieved on your theme (if not in there by default) to get similar results with GT / Google Page Speed
Hello, The theme is already optimized for high speed as shown in the LINK.
Noting that the speed performance of the website depends on many factors like server performance, location, caches, image’s optimization and many other factors. Which is not covered by default in support services. While the evaluation and optimization of your website can be provided as a separate service depending on your server capabilities.
Thanks
Thanks. Just to clarify, the theme is optimized in the first link I shared in my previous message, but not the second one (which is the one used in your demo websites section), nor is it in all the other default themes (as they all score low in GT / Google). Hence my question regarding the native implementation of the optimization versus just a one-off optimization done on one of your pages which does not reflect the overall performance of all the other demo templates that can be downloaded by users.
You are welcome, Yes, two links are the same and the optimization done for one of them. Kind regards
Hi monthly and yearly tab not working, please check ticket: PRIVATE TICKET #3202272
Thanks, please follow up your ticket via https://themescamp.ticksy.com/
Hi please check again, have another issue
Thanks, please follow up your ticket via https://themescamp.ticksy.com/
Please check again the ticket, thanks!
Thanks, please follow up your ticket via https://themescamp.ticksy.com/
hi, please add the Ajax login and registration form feature to the theme.
Thanks, please follow up with a ticket via https://themescamp.ticksy.com/
Logo explodes on iphone in mobile view if bigger size is uploaded. 240px by 80 px is not enough, as our logo looks blurry if resized to that small size. Can please help make this well visible on iphones?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
I did before I posted this comment. TICKET #3207914
Already replied, please follow-up the support via above mentioned tickets.
Already did. Need few more errors with misalignment sorted please. Comments with screenshots in ticket added.
All resolved! Many thanks for quick turnaround fix!
You are welcome 
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