9447 comments found.
Hi, I have been testing your vacation rental theme. I noticed when trying to book that additional guests fee only apply over the number of guests for the listing which is a bug. Is there a way to modify this as I did not see much documentation on it. Example charge the additional guests after 2 people a fee of $20?
The documentation also does not mention how to make the additional fees optional even though the graphic says “Such fees can be conditional”
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, Support team, I just have a request, The front end property submit dashboard have 3 columns, I want to place all fields in one column, above each other. Can you please provide custom CSS code to change the column from 3 to 1 column only.
Hi,
Thanks for reaching out again.
Please go to Dashboard → Real Homes → Customize Settings → Dashboard → Submit Property and change the Page Layout to Single Step as shown here – https://tppr.me/LN43w to have a one-page layout for submit property page.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hi I aleady have submitted the ticket for my questions in detail, its been 24 hours now but i couldnt recieve response from you. I asked for some CSS customization codes in ticket. kindly check and reply me. Thanks
Hi,
Your ticket has been responded.
Thanks & Regards
Hi we moved the website to another hostingcompany. But i have a question. With some properties, we have some photos who doesnt show up. Is their a possiblity to check which photo’s we miss or refresh photolinks? Many thanx
Hello,
Our support team is already communicating with you through our support platform.
Thanks & Regards
I try to send a support ticket but ones i login to my account i found this message Your access to this site has been temporarily limited by the site owner
Hi,
Thanks for contacting us.
Please send us a direct email at support[at]inspirythemes.com, and we will be happy to assist you with any concerns.
We will also look into this issue you are facing while accessing the support platform.
Regards
Hi I am about buy this theme but i have a question Can we edit the front end listing page via elementor. Can we Customize the button, fields, radio boxes for front end listing form. Instead of multistep form can we place listing form on one page.
Hello,
We appreciate your interest in RealHomes.
1. Yes, you can create listing pages using Elementor.
2. The property submission form is not available yet as an Elementor Widget because it is a part of a full-fledged user Dashboard.
3. You can change the multi-step property submit form into a single-page form.
Please let me know if you have any further questions or concerns.
Thanks & Regards
Hi thank you very much for your reply. IT WOULD BE GREAT IF YOU ANSWER TODAY ASAP. BECAUSE I HAVE TO START WORKING ON MY CLIENT PROJECT FROM TODAY. I have to ask few questions about front end property submission form. 1.Can we place our own choice fields on the form not all fields as shown on your demo front end property submission forms. 2.Can you provide customization services as well, to make some changes in the front end form by making changes in the theme file coding,to customize some fields by our own choice Or provide any document help how to customize the front end dashboard.
Hi,
1. Yes, you can disable some of the fields in the submit property form.
2. Yes, we provide customization services.
Please let me know if you have any further questions or concerns.
Thanks & Regards
I already send you customization request in ticket, about 24 hours ago. kindly check and reply me . Thanks
Hi,
It is replied.
Thanks
Good afternoon, really liked your theme and want to buy it. Will there be discounts for the New Year?
Hi,
The discount was active from 24th to 26th, and yes, there may be a discount available again around the new year. However, it is improbable.
Thanks & Regards
Thank you for your reply. I hope it happens.
Could you give me a hint. I looked at all the demo templates and wanted to ask about searching before buying.
Everywhere in the price search there is a bar or specific price selection. Is it possible to do the price selection manually like it does with the area selection.
Hi,
The advanced search comes with pre-added price options or sliders. However, we will add an option to allow users to enter the price manually so any user can type in the price input field to search for listings.
Moreover, our support team will happily add the price input fields to the advanced search once you purchase.
Thanks & Regards
Can you have daily, weekly, monthly rental options?
Hi,
Thanks for contacting us.
Multiple duration for rental feature is not available yet. However, we will consider adding it in a future update.
Regards
Hello,
I had a discussion with our development team, and we already have a bulk pricing feature that allows you to add prices for the weekly and monthly duration.
Using this feature, you can set the price, which will automatically apply to the booking calculations.
For example, if the per night price for a property is $200, and you set $175 per night if someone books the property for 7 days or more, then the system will apply $175 in the calculation instead of $200.
Backend: https://tppr.me/d7Lbn
Frontend: https://tppr.me/YHdSM & https://tppr.me/3nM3a
Please let me know if you have any further questions or concerns.
Thanks & Regards
Hi guys, really appealing theme you guys go here. I have few pre-sale questions before purchasing, if you can answer them, I’d appreciate a lot.
I wanna create a scenario in which I don’t wanna show the details of the vendor/customer on the frontend, for each listing which will be added by the vendor, it should first be approved from the backend and after that, in that listing, I wanna have a book/submit button on which if the customer/vendor fills the details, it gets notified to the admin/ super admins only, not to the vendor who has created the listing. Is something like this possible?
Secondly, I wanna know can I / vendors add their listing based on geolocation and can people search through geolocation as well?
I’d highly appreciate if you can answer these query, thanks a lot ~
Hello,
Thanks for getting in touch, and we appreciate your kind words about our theme.
1. RealHomes has a review system of WordPress which allows you to review and approve each property submitted by the users.
2. You can display the Agent/User/Author, so it is entirely up to you if you want to hide the vendor/agent/author.
3. Yes, you can also disable the notification to the agent for the agent contact form if you like.
4. The geolocation search feature is on our to-do list and is not available yet.
Please let me know if you have any further questions or concerns.
Regards,
Hi Dear, thank you so much for your kind response. This cleared many thing, however, there is one last thing which I need to ask. Do we have a lead management system available in this theme? Like for e.g, lets say a customer applied on a property, the leads gets stored in the database and later on, it can be assigned to any agent and he can control the status just like in Woocommerce, you have completed, in-progress, cancelled etc.
Is something like this possible with your theme?
Hi,
Yes, RealHomes has a Real Estate CRM feature that stores all the leads. So the agents or website manager can handle them accordingly.
Please let me know if you have any further questions or concerns.
Regards
Hi dear, thank you so much for your kind responses. I just need one more confirmation before I check out, I need three types of user system on the website. One is the admin who’s gonna control all the listings, one is gonna be vendor who can come and list his property (this needs to approved from the vendor and vendor details won’t be showing on the frontend) and last one is the user who is gonna purchase/book an appointment for the property through registering on the website.
These all are possible using your theme is that correct? I’ll really appreciate if you can answer these last queries.
Hi,
Yes, all of it is possible with RealHomes. I have confirmed the first two features for the website administrators and vendors/users to add and control their property listings from the WordPress Dashboard and frontend user Dashboard.
Regarding the appointment, we are adding a Schedule a Tour feature, which will be available in the upcoming version of RealHomes, that’s just around the corner.
Please let me know if you have any further questions or concerns.
Regards
any upcoming christmas discount?
Hello,
Thanks for reaching out.
Yes, if Envato allows, we may provide a discount around Christmas.
Regards
Thanks. Will be waiting
please let me know when you apply discounts. I want to purchase the theme
Hi,
The discount is now active.
Thanks
thanks. purchased
Hello, I would like to know how I can control the order of the property types in the finder. it would be to customize the order. Would it be possible to do this even with a compatible plugin? Thank you very much.
Hi,
Thanks for reaching out.
Please consult this knowledge base guide to learn how you can modify the display order of the taxonomies.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
I installed the website but it doesn’t show the price and rental price, wordpress version 6.1.1. Well, I tried reinstalling but still the same result
Hi,
Thanks for contacting us.
Having the Vacation Rentals plugin installed and not configuring it appropriately [ https://tppr.me/39jIE ] will hide the price field. If you are not using Vacation Rentals, then consider deactivating it.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Thanks for guiding me, problem solved!
Hello, I would like to know 2 things please:
1. What caching plugin do you recommend for this template?
2. You can synchronize data from Booking.com through the “Calendar Synchronize feature” ?
Regards, Daniel
Hi,
Thanks for getting in touch.
1. You can use any cache plugins. However, kindly read the instructions here concerning the caching – https://realhomes.io/documentation/#realhomes-specific-cache-configurations
2. Kindly consult the documentation to learn about synchronization with Booking.com or AirBNB.
iCalendar Synchronization: https://realhomes.io/documentation/add-property-vr/#icalendar-synchronization
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
My virus detection program aborted a connection to a site with this theme. I was about to install a backup and decided to check the original package and Bitdefender identified the virus in the original package.
https://snipboard.io/DyM8Zv.jpgHello,
Thanks for reaching out to us.
It is improbable that the package contains any virus/malware. Kindly download a fresh copy from your envato account and then use it or scan it.
If you still experience the same issue, then kindly get in touch with our support team.
Thanks
I tested the original package that I downloaded and I downloaded a fresh copy. Bitdefender tested BOTH the original and the freshly downloaded version with: Threat name: JS:Trojan.Cryxos.11333.
My support ran out, so I can’t open a support ticket.
Here is the report from the scan that was done 13 minutes ago. This was the fresh download of the package from yesterday. I changed the file type to txt thinking that it would be less infecting. Obviously it is still a problem.
https://snipboard.io/sa98Zx.jpgHi,
I have the Bitdefender Antivirus installed, and I have been using it for a few years. I am unable to find it in the package. So, kindly drop us an email at support@inspirythemes.com
Regards
I also have been using Bitdefender for years and it may be that they have updated their virus definitions and this file is setting off alarm bells. What matters is that clients using Bitdefender might receive the same warnings.
Hi,
We are already in communication with Bitdefender, but their customer support does not respond after they get the theme package.
Regards
Hi.
I have other client interested in your theme “Real Homes” but i have question. He is a real estate agency but he also needs a holiday rental. Is it possible to have both options activated at the same time? They need:
1. As a real estate agency, they publish their properties for sale and rent.
2. As a holiday rental portal they publish the properties for holidays, the client chooses in the calendar (date and number of people) and the client pay by credit card. The calendar must be synchronized with airbnb.
Is posible?
Very thanks.
Hello,
Thanks for reaching out.
1. They can publish their properties as an agency. Any user can sign up as an agent or agency with the ability to publish their properties. You can only allow them to submit their properties for approval, and you can approve them after reviewing them.
2. You can synchronize the calendar with AirBNB using the iCalendar Synchronize feature of the RealHomes theme.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hi, Good evening. Do you have clients who use this template and have created a mobile app with Real Homes data? I ask because if they exist, you could evaluate publishing those success stories, I’m sure it would increase the sales of the template + it would give us direct access to be able to quote app creation services using Real Homes to you or an official agency. I know this is the best WordPress real estate template, but I’m looking to make my new site using another WordPress template (multi-site) because is “compatible” and work well with tested premade “APP Kit” for IOS and Android, both. Regards
Hello,
Thanks for your kind words about RealHomes.
We have seen various clients with mobile applications created for their businesses using WordPress REST API and RealHomes. We have no plans to develop a mobile application yet. However, we will look into making it compatible with a premade application kit.
Regards
No more updates in 2022?
Hi,
Thanks for getting in touch.
A major update is in the pipeline, so we plan to release it in the first quarter of 2023 or earlier.
Regards
Hello,
Presale question, is it possible to freeze the header navigation (“sticky header”) so that the header will remain visible and scroll with the user when browsing the website?
Thanks!
Hello,
Thanks for your interest in our product.
RealHomes comes with a “Sticky Header” option, which you can enable or disable as per your requirements.
Please let me know if you have any further questions or concerns.
Regards
Hello. I am not receiving a response with the support ticket by email. Thanks.
Hello,
Thanks for reaching out to us here.
Due to some technical issue, our emails are not receiving on your side. Let me assure you that each of your tickets was responded to well by our support team.
You can verify your tickets (replied) in this screenshot – https://tppr.me/iQQ4W
Please ensure that our support email address is whitelisted or check the spam/jump folder. Try to search for emails by support@inspirythemes.com in your inbox.
Kindly drop me an email if you haven’t received them, and we will communicate further.
Regards
I just sent an email. Thank you very much.
Hi,
Concerning the “Property Types Widget”. Now all types are displayed. In previously theme version, only types that had a property related to them were displayed. The other types that were “empty” were not displayed. In what way can we do that now?
Brgds / Andreas
Hi,
Thanks for reaching out.
You can modify the code in wp-content → plugins → easy-real-estate → includes → widgets → property-types-widget.php at line number 112.
Please add true in the round brackets shown here [ https://tppr.me/qvYOp ] to hide the Property Types with zero properties.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hi, how i can show the FULL HD image for houses that i have? The theme cuts the image at 1240px por 720px i need my images to be FULL HD. (2000×1800px) and please i dont to want to pay another year of support for fixing this. There is documentation in order to change this?
i already fix it by editing gallery-with-thumb.php
Hi,
That’s great.
Regards