12832 comments found.
please i’m trying from 15 minutes to import demo but still not yet and also when i go to home page or to admin panel show to me Error ( There has been a critical error on this website. ) please help
Hi,
Read here: https://docs.mylistingtheme.com/article/demo-import-stuck/
If it still doesn’t work open a private ticket in our helpdesk with you website and login details. https://helpdesk.27collective.net/
thank you so much it is working now I change the option in php ini
That’s great to hear
Is it woocommerce payment gateway Supported?
Hi,
Yes any payment gateway that work with Woocommerce will also work with MyListing.
Hey,
When a user goes to their dashboard and goes to “my listings” it gives them the option to duplicate a listing…we don’t want our users to be able to duplicate listings, how do we disable this please?
Thanks
Hi,
You can hide that button using this css
#job-manager-job-dashboard table ul.job-dashboard-actions li.cts-listing-action-duplicate {
display: none !important;
}
Hi ! It’s a great theme, thank you. I have some questions : - Is it possible to import user from xls or csv with bookmarks details included ? - Can we make user access only some listing ? With bookmarks for example… Thank you
Hi,
1. We don’t have an option to import users, if you use a plugin like WP All Import it requires to purchase an add-on for user imports. If you find a plugin that works the bookmark details are store in the “wp_usermets” table using this meta key”_case27_user_bookmarks”. Meta data for each user is serialized e.g. if a user has one listing bookmarked with the id 160 it would look like this “a:1:{i:0;i:160;}”
2. That’s not available.
The whole site crashes after the recent updates.
Hi,
Which PHP version do you have? Have you updated other plugins and WordPress as well? What error are you seeing when you update the theme?
I have a list that I have not linked to any paid package and I have set the deadline to 30 days as a default setting. In the backend the lists have expired but remain published. They should set to unpublish. Why ?
Maybe because they are not linked to a package?
Also in listing type there is an “Expiry rules” tab and it is set to “Expires when the expiry date is reached” so it should be correct.
If there is a rule select I think that rules can be defined but how? I didn’t find any information in the documentation.
Thanks
To make the problem better understood, the backend shows me the correct expiration date but does not mark it as expired. If I click on edit and simply save it marks it as expired. Maybe there is some cron job I need to set up to mark all expired lists?
Hi,
Open a ticket in our helpdesk and share your website.
Hey guys, how can I style the WP Editor text that goes in that box? I’m having the following challenges:
1. – Long list where everyone has to scroll all the way down to see options but any way to display “accordion” way the different type of content? For example; Manu one box, then another one drinks etc – all listings have different menu fyi 2. – How can we style it ? Is very plain and hard to make it aligned. For example, I created some text and looks aligned in the WP editor but the browser shows it all broken and not even or aligned.
Can you help me?
Hi,
Open a ticket in our helpdesk and share your website.
Hi there, we would like to buy the theme because it meets almost all of our requirements except one. However, there seems to be a major uncertainty about how the theme works with Elementor based on the documentation. It seems you cannot edit the post/listing types with elementor. For example, we would like to add additional features/widgets in the listing types that are not currently available in the theme. For example, when creating a listing type like restaurant, how do we edit it with Elementor so we can add more options/widgets beyond the fields enabled by you?
An alternative would be to create an Elementor template and add all fields/widgets, including those from your theme. But it doesn’t seem that your theme fields would be so readily available for selection or that everything would work well.
How do we go about this?
Hi, there’s issues with the ‘choose a package’ page displaying even when it is disabled. I’ve followed the advice in your support but that still doesn’t work https://helpdesk.27collective.net/questions/question/choose-a-package-5/. Also submitted ticket. This is fairly urgent as the site is live and prospects are already viewing it.
We have replied in your ticket.
Hey guys, I have a question – can I create all listings and then assign a different author to pass the listing to them. For example, I will create all listing but once they register I can move the listing to them so they can have full control of it and have the dashboard etc …
Can that be possible or they must register and create the listing ?
Hi,
You have two options:
1. You can allow your users to claim listings: https://docs.mylistingtheme.com/article/how-to-setup-claim-listing/
2. You can manually edit listings in backend and change the author.
Oh great! thank you guys! this is awesome!
Hey guys! Where can I change the map location? it keeps showing London UK even after my browser asking to allow geolocation – I looked everywhere but where is it?
Never mind! LOL …I found it 
All my packages have gone and people can’t sign in as it’s now a blank page. I have made zero changes except to update the site. It was working fine a month ago as I had someone subscribe.
Hi,
Which PHP version do you use? Do you mean you updated MyListing or WordPress? Also did you update other plugins too?
Pre-sale Question! I want to create a night-pharmacies directory.
I have the excel with the schedule of all the pharmacies divdied by cities for the next 6 months. From what I understood I can import all this data through wp-all-import and that should be ok.
But is it possible to plan the schedule of each day according to the dates provided in the excel file?
Hi,
Explain in some more details how that would work.
the schedule changes everyday, and I have an xls file with the program for the next 6 months that I could feed to the directory – just not sure how to change what is shown everyday?
Hello! Pre-purchase question. Is the listing page customizable? I mean can I move and resize the blocks? Also, is the listing author page customizable too? Thanks!
Hi,
Read here on what you can do with the listing page: https://docs.mylistingtheme.com/article/single-page-content-and-tabs/
Is there a way to make only BUSINESS OWNERS submit listings? and NOT regular users / customers?
Hi,
Yes that’s possible. You can create two type of roles when users register, one for regular and one for business owners. Next you enable ability to add listings only for business owners user role.
How can I make regions to have hierarchy-based URLs.
For example, I have my regions, Argentina and Buenos Aires, and Buenos Aires have Argentina as Parent Region, however, their URLs are
site.com/region/argentina/ site.com/region/buenos-aires/
but, I want them to have hierarchy-based URLs, such as
site.com/region/argentina/buenos-aires/
how to make this?
Hi,
That’s not available.
why? is it a limitation from Wordpress or from Mylisting? is there any workaround?
MyListing doesn’t have that feature. It can be done with custom coding.
is there any workout or way you would recommend to fix this?
It’s a complicated task, you would need to hire a developer to add this feature.
hi, recently having a lot of bugs with the MyListing. Today, I found out that even though I didnt make any recent changes, all the taxonomy pages, such as region, and custom taxonomies shows empty content, what could be the reason?
when I go to site.com/region/ – etc, it is just showing the header and footer but the page is empty, what should be the reason?
see screenshot -
Hi,
Which theme version are you using?
Getting This Error Please assist me Warning: call_user_func() expects parameter 1 to be a valid callback, class ‘MyListing\Src\Queries\Query’ not found in /.../wp-content/themes/my-listing/includes/app.php on line 35
Hi,
Which theme and PHP version are you using?
how can display listing type in Preview Card what is the shortcode for that? what is syntax for [[ ]]
https://prnt.sc/zZXQ7NXLdjvR i need to to show listing type for each item that dispaly in home pageHi,
You can just write the name of the listing type, you don’t need a syntax for it since listing type will be the same for all listings of that listing type.
Hi I’m about to buy myListing, I would like to know one thing first. When a Paid Listing expires, would it be possible to automatically set it as a Free Listing? Thanks!
Hi,
That’s not available unfortunately. It would require code customizations to achieve it.