233 comments found.
How do I see custom fonts on BAUEN options? I have uploaded them via Elementor settings, and I can see them on individual styling options but cannot them as Global fonts for Section title because the “Custom Font” on BAUEN options does not have them listed
Hi,
Custom fonts don’t support the Typography option. Try below plugin for your custom fonts.
https://wordpress.org/plugins/use-any-font/Thank You.
Does the purchase of the theme provide PSD files of the layouts? TY
Sorry, PSD not available.
Is it possible to allow comments on Portfolio items? I would like to have that functionality, even if there is somewhere I can modify the code (migrating all portfolio to posts and assign categories seems too tedious)
Please check your mail.
hi. I can’t update the information on the contact page?
http://egozemin.com/index.php/iletisim/Where can I edit this information?
1
Bauen Architecture Firm
Our firm nisl sodales sit amet sapien idea placerat sodales orcite. Vivamus ne miss rhoncus felis bauen architecture.
VAT : USA002323065B06
2
Contact Details
Phone : +1-203-123-0606
Mail : architecture@bauen.com
Address : 24 King St, Charleston, 29401 USA
3
Contact Form
!!!!!!not updating from pages section!!!!!!
Hi. How can I create this page?
https://webredox.net/demo/wp/bauen/dark/el/multi/demo1/services/architecture/Is services a plugin?
Hi,
It’s just a custom page. You need to create a new page and add that page url to the service block. Please check this https://www.youtube.com/watch?v=ktOANVGyS18
Thank You.
Hello
We successfully installed and customised the WP website with the Bauen theme on https://www.readesign.co.za/demowp/.
When we need to move the entire site with all files and folders to https://www.readesign.co.za, the site does not show correctly. It seems like the whole of the wp-content files do not load.
- We had several developers investigating this issue but can’t seem to fix this, please assist or advise what the issue could be. - Must we test with a new active key?
Thank you BRADLEY
Hi,
Please login to your previous site and deactivate your purchase code from the About Bauen option and use it again to the new site.
Thank You.
Hi, my client purchased this theme from his account , i’m dev , dev domain is https://www.readesign.co.za/demowp/ , now, i move this site to https://www.readesign.co.za , can you please reset domain help me . Thanks
Please check your mail. Support team already reset your purchase code.
hi, i don’t get any email ? can you please check help me ? i checked both email , my email and client email jirka@*8.co.za
Hi ; I bought the theme from my other account. The “Meta Box” plugin is preventing the site from opening. It causes a critical error on the site. What is the solution?
Hi, Please make sure you are using updated version of all plugins and theme. I am not getting any issue with our main file. Thank You.
Hello!
I have activated the CookieYes plugin but the banner does not appear.
Reviewing the code, the script that activates the banner does not appear.
Does the Bauer theme block certain scripts? If so, how can I allow them?
Greetings.
Theme doesn’t block any scripts. Maybe there has another issue.
I just checked your site and that plugin’s scripts file has some error.
script.min.js?ver=3.0.7:1 TypeError: Cannot read properties of null (reading ‘textContent’) at script.min.js?ver=3.0.7:1:7140 at f (script.min.js?ver=3.0.7:1:7602) at g (script.min.js?ver=3.0.7:1:8259) at HTMLDocument.p (script.min.js?ver=3.0.7:1:13532) g @ script.min.js?ver=3.0.7:1
Hi there, looking for a theme to convert into a Film maker / Cinematography style site, and I think this theme might work. But I have some Pre-sale questions:
1) Main color, Accent color, Background color, etc. can be easily changed via Theme Options panel? For example, I may want the background color to be solid black color, instead of your dark grey.
2) Is there a dedicated Theme Options panel? Or are you using Appearance / Customizer?
3) Customer support via Support Portal? or direct email to the author via the profile page? And what’s the turnaround time for a response?
4) Theme & bundled plugins update via Envato Toolkit? Or your own respository?
5) How many different Footer Stye to choose from?
Let me know. Thanks!
Hi,
- Yes, You can easily change colors by theme options. https://www.awesomescreenshot.com/image/35271666?key=6ad680caad3b6007ac70218e7ee7f7bd
- Yes, Theme Options panel is available.
- We provide support through mail. Please use this form for a support request https://themeforest.net/item/bauen-architecture-interior-wordpress-theme/34326026/support
Minimum response time is 24 hours. But we tried to replay ASAP.
- Theme’s own update system is available. You can use Envato Toolkit too.
- Sorry, Multiple footer style is not available right now. You can use the widgets area for the footer.
Thank You.
Thanks for the quick response. I’ll review further.
Hi there, just purchased this theme. I’ve emailed you some additional questions.
Also, what’s the Changelog for Bauen v5.7? I didn’t see it posted it, curious to know what was updated. Thanks.
Support team will check your issues soon.
Please ignore the version 5.7. New version 5.8 coming within a few hours. We added a changelog at that time.
hi, please assist, why am i getting this html block when i try to edit any of the portfolio items https://imgur.com/a/TCUUa03 i just want to edit the page information and pictures, i don’t want to edit the code.
Hi, Please go to the Elementor settings and enable Elementor for the portfolio. Thank You.
i did enable it but i still see just this code block, how can i just add a portfolio item block
Hi,
Please send us a mail by using our item support form with your wp admin login details and some screenshots about your issues.
Thank You
Hello, I need to deactivate my license and then reactivate it because I changed the domain to my website. Please advise.
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now I reset your purchase code. You can use it again.
Thank You.
I have purchased the theme and specifically installed the dark side bar theme option, Why is the side bar in white? and it refuses to change to the dark theme option?
Hi,
Please check this https://www.youtube.com/watch?v=Oaj_kFGlNTE&list=PLX7adOWodNttihG6nEz2mwQxf5ZQmX8Wt&index=6
You can change that from Bauen Option or for specific page by that page setting.
Let me know if you still need help.
Thank You.
i think it was the cache, i cleared and the color changed
when i tap enter after typing purchase code, it shows an error “your key has been installed on another domain(localhost/wordpress)”. can you reset the purchase code please
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Bauen option.
For now I reset your purchase code. You can use it again.
Thank You.
Hello! I’ve bought yout theme and I’m having a problem installing it. I’ve already tried via Wordpress Dashboard and via FTP. Via wordpress I get an error “The link you followed has expired.”, and through FTP I get “The theme file uploaded is invalid because the zip file should have the theme slug folder”.
I’m trying with “bauen.zip” file.
Can you please help me?
Hi,
It’s a server related error. Try to contact with your server provider or check this https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Please make sure you uploaded the bauen.zip folder via FTP and unzip it after upload.
Thank You.
Thank you.
Managed to install it by editing .htaccess file
Hello, I am thinking of buying the template, but I see that the page loads very slowly, why is this? Thanks.
Hi,
Average loading speed 2-3 seconds for me. Please check this https://www.awesomescreenshot.com/video/12385725?key=f8693e8997e5b9e694177094e5e57fa6
Thank You.
Ok, do you think it could be speeded up with a compatible cache plugin?
Yes.
ok, and do you recommend any specific cache plugin that is compatible? And why don’t you activate it in the demo so it loads faster? My client tells me that he really likes the template but that he sees that it loads slowly…
You can try W3 total cache plugin.
It’s already faster. Please check the video I already added with my previous reply.
Ok thanks, I’ve seen the video, but even so you can see that the load is not optimal, do you have a cache plugin activated in the demo? Thank you
Pls help me reset my purchase code. I had restored my website without deactive purchase code before.
I have successfully deactivated. thank you!
Hi. I would like to purchase this theme for my business. Do I need to install Elementor and / or WP bakery to edit it ? Thanks !
Hi, Yes, you need to use one of them. Thank You.
I’ve the same issue as roycehomes: the license key disappear from my “about bauen” wordpress page. And it’s imposible to work into my site.
Can you please look into this? 
HI,
Send us your WP admin login details by using our item support form.
Thank You
When I try to install the theme it gives me an error and says “missing style.css” please advise, I have already emailed you guys.
Hi,
You are trying to install a wrong file.
Download an installable WordPress theme from the themeforest. Unzip downloaded file. You will get a bauen.zip file. Install that .zip file.
Thank You.
