685 comments found.
hi
Sorry, we can’t calculate the distance between the addresses you supplied, please try a different address
I am getting this error what is the reason? can you help me?
hi Yes, I sent an e-mail to this e-mail address yesterday. can you help me?
I’ve responded to your email.
Best regards
hey dear trying to reach you please reply
Hi osamakamel214,
I’ve responded to your support ticket.
Best regards
Hello, your script are outdated and misused someone our website redirect and open popup we are lost our business,already sent an email but no body respond, if new visiter come from google they get redirect pop up,even i updated theme version and plugins as well,
Hi Shahbaz85,
I’ve responded to your email.
To clarify this problem is definitely not caused by the Chauffeur theme, at some point you’ve run a plugin or added code which is malicious. I’ve emailed details of how to fix the problem.
Best regards
Hi! My website is down, I am using chauffeur theme. The log file is giving me following error. Can you pls help regarding that?
The error log is : 2023/02/01 14:58:56 [error] 3272#3272: *926 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function WP_Widget::__construct(), 0 passed in /var/www/wptbox/wp-includes/class-wp-widget-factory.php on line 62 and at least 2 expected in /var/www/wptbox/wp-includes/class-wp-widget.php:163
Hi,
I needed to update my PHP version on my server because of old version is 7.4.33 (outdated). When I am updating to 8.2.1 version, your theme is not working any more on my website. I tried another themes. It’s working under the new PHP version. But your theme is not working. My Chauffeur Theme Version is 1.3.2
Could you please tell me how can I fix it?
P.S.: Right now it’s running old PHP version (7.4.33)
Hi veliseremet,
This was patched a while ago, if you go ahead and re-download the theme and update it and the booking plugin it will be compatible with PHP 8.
If you’re unable to get it to work email me your WordPress login details and I will update for you: hello@quitenicestuff.com
Best regards
Hi, Thanks for the great theme! I’m using your theme for more than 3 months, but now saw a problem with Booking System. We recieved a new bookings at Booking system at Admin panel, but we did not recieved an email nortification. If we test the form, we recieved the email nortification. Is there any cases when we can recieved booking only in Booking Page at website admin pannel, without recieving email nortification? Many Thanks!
Hi zlatevsoft,
Thanks for purchasing!
Please open a support ticket and I’ll be happy to help you with this: https://quitenicestuff.ticksy.com/
Best regards
Hi Nick. Is it possible to give a discount to passengers through a coupon code?
Hi rwozniacki,
Sorry no this isn’t currently possible, I agree it would be useful though, I’ll certainly bear it in mind for an update.
Best regards
Hello Team
I am trying multiple times your support team. But my Problem is not solved.
Problem is we will add a google smart filter location search is working but step 2 is not opening in booking form. also there are no guide to how to customized a booking form through the google auto field.
Distance tab is not working properly with google auto filed in pick and drop location . Genuine is open the next step choose the vichle when we will first distance step is filed. But no opening the next step showing the errer.
Errer is Sorry, we can’t calculate the distance between the addresses you supplied, please try a different address
Please resolve the solution and share proper documation and video how to manage with google auto field with booking form.
Here is or website link:- https://testwebsite.click/silvercab/private-car-transfer/
Please resole this asap.
Thank You
Hi webtouchau,
I’ve responded to your support ticket.
Best regards
Hi When we add the fare per km it doesn’t calculate accurately as per distance. Please check this website:https://testwebsite.click/silvercab/
It is not showing same fare as on this website:https://melbournecitychauffeur.com.au/
Both of the themes are same
Hi webtouchau,
I posted a response to your support ticket 3 days ago, I’m still waiting for you to reply, so once you’ve done that I can continue to assist you in getting setup.
Best regards
Hi Thanks for reply! Above issue has been resolved
Hi
Now we are facing as below issue.
When we add the fare per km it doesn’t calculate accurately as per distance. Please check this website:https://testwebsite.click/silvercab/
It is not showing same fare as on these website:https://melbournecitychauffeur.com.au/ and https://www.starcc.com.au/
Ok please open a support ticket and I will be happy to help: https://quitenicestuff.ticksy.com/
Best regards
already submitted the ticket
PRIVATE TICKET number #3206088
Just a note, you don’t need to post a comment here when you submit a support ticket, I can see everything in the support ticket system.
Best regards
Before purchasing, I would need customers to be able to choose a round trip but if the return date is on a different date, how does it work? And if the person has to stay several hours at the destination before returning? I find that it is not clear on your demo
Hi kpheloise,
Thanks for your interest.
If the return date is different currently users would need to add this in the “Additional Information” field when checking out. I agree a dedicated field would be better, I’ll certainly bear this in mind for an update.
Best regards
hi, i just purchased this theme and none of the images were imported when i installed the demo, whats going on?
Hi gardner13,
I’ve responded to the support ticket you opened.
Best regards
Hello, I am receiving multiple error messages when having this topic, could you tell me if there is any way to correct it.
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; chauffeur_recent_posts_widget has a deprecated constructor in /home/vivetravels/website/pinandshuttle.com/wp-content/themes/chauffeur/chauffeur/framework/inc/widgets/widget-recent-posts.php on line
Hi diclonius,
Please open a support ticket and I’ll be happy to help: https://quitenicestuff.ticksy.com/
Best regards
hi, i’m interested in your theme,
i wanted to ask you if it’s possible to disable the booking service and enable only a quote request and hide the price
Thanks
Best regards
Hi alsolved,
Thanks for your interest.
Yes there is an option to hide pricing and only request a quote.
Best regards
hi
i want to use only distance booking feature
can i have it uber like? distance + time + base fare when calculating?
Hi snoo2002,
Thanks for your interest.
1.) Yes there is an option to use “Distance” only and remove “Hourly” and “Flat Rate”
2.) Yes you can set a base fare for the “Distance” option
3.) The “Distance” option tells the customer the estimated trip time, but it’s impossible to charge based on distance + time, because there’s no way to know in advance how long the actual trip will take since you’re booking in advance, the theme cannot work as a real time taxi fare meter
Best regards
Hi Can I add an option like : Child Seat
Hi Mohamadev,
Thanks for your interest.
Sorry there isn’t an option to add additional items like this currently.
Best regards
Do you have a support to pay to add this option?
I want to pay extra # for it
Sorry no support does not include custom coding work.
I agree adding optional extras like this would be useful though, I’ll certainly bear it in mind for an update.
Best regards
hope it will done soon
Hello Before to purchase I have a question
Is there any option to add a field as extra service? For example extra service n1 for 10$ etc…
Thank you
Hi IskaDev,
Thanks for your interest.
Sorry no there isn’t an option to do this currently.
Best regards
Hey there ! i bought this theme and i wonder if i can use the elmentor plugin with this theme… the wp bakery is really outdated… let me know asap.. thanks !
Hi PoloBlackBoss,
The theme comes packaged with the latest version of WP Bakery Page Builder (current latest release is 14 October 2022).
Regarding Elementor sorry no this isn’t currently supported.
Best regards
hello, Is there any management panel where I can view reservations in bulk?
Hi omercan416,
Thanks for your interest.
Yes there is a booking section in the WordPress dashboard where you can manage bookings.
Best regards
Can we arrange a fixed price between 1-30 km and a fixed price between 30-100 km?
Hi omercan416,
I’ve responded to your support ticket.
Best regards
I keep getting this error, “Sorry, we can’t calculate the distance between the addresses you supplied, please try a different address”
Sending email to this email id bouncing back with 550 error
Hi ashish6161,
The email address hello@quitenicestuff.com is up and working as normal, I’ve received multiple emails today without any problems.
I’d recommend trying to send the email from a different email address.
Best regards
Hi, I have sent several email to hello@quitenicestuff.com but haven’t received any response back. I would request you to please send me code changes required to make instant booking.
Hi ashish6161,
I’ve responded to your email.
Best regards
Hi quitenicestuff, I noticed you updated this theme 3 days ago. Can you confirm if you support woocommerce now? If not, is it possible to use a different payment plugin besides paypal and stripe? Great job on this theme by the way.
Hi Obedex,
Thanks for your interest.
Sorry no WooCommerce is not supported currently.
Currently the supported payment gateways are Stripe and PayPal only.
Best regards
hi kindly tell me … Can i change the 2nd step booking form fields name or add return trip date picker?
Hi taxisalzburg24eu,
Thanks for your interest.
Yes you can change the form field names, but sorry no it’s not possible to add a return trip date picker.
Best regards