285 comments found.
Hello i have a problem with MYDECOR and WPML Plugin When choosing a footer in the topic Theme Options, it appears in all languages, and I have two languages Each language has it footer (footer AR and footer EN) Same problem in Slider Revolution 6
Hi Ejjabli,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
ok , Thank you
Ticket id 3224458
Hi Ejjabli,
We have replied to your ticket. Please check it again.
Note: If you need more help, you should buy the Regular License.
Best regards,
Hello, I have purcahsed your theme, installed everything with its plugins imported the demo store but still the sliders do not show up.
I just get a black box saying:
There is nothing to show here! Slider with alias home-4 not found.
What am I doing wrong? Thank you
Hi globaldorothy,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Ok, thank you.
Thank you for the quick help. It is all good now.
I have activated the themesky plugin but the MyDecor Importer menu doesn’t appear
how to handle it?
ok done. I’ve been able to find a way
Hi muhamadsaktiababail,
OK 
. If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I have already installed the theme on my wordpress, but how do I enter the license and so I can choose the look like in the example?
Hi muhamadsaktiababail,
Thank you for using our theme!
You don’t need to input license in backend. If you need help, please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
You can import our demo content. Please read our documentation https://docs.theme-sky.com/mydecor/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=PAQDjlXAkgA&list=PLbyF_EROfxJSMMG5FP2pBQxr2EwkZkUxc
Have a nice day!
Hello, I’m looking for a theme that serves as a product catalog, without e-commerce. Is it possible to remove price and checkout fields from this theme?
Hi dropedg,
Please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi, i think the import is not working correctly, the shop pages do not work, and the paths are different. shop is a page with no content, shop-2 partly works but elementor will not edit it. I have opened a ticket. Thank you for any help.
Hi adyx2000,
We have replied to your ticket. Please check it again.
Best regards,
Hi
My Slider Revolution is at version 6.6.5 but they have released several versions since then. How do I upgrade it as the registration key provided doesn’t work?
Thanks
Grant
Hi classiccrockery,
You can not update the Revolution Slider plugin in Appearance > Install Plugins. To update it, you need to delete it first. Then, you go to Appearance > Install Plugins and install it again.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi there, is there a way to disable the dropdown filters and add them as sidebar on the shop page.
Hi JimbuStudio,
Please see the video at the link https://www.youtube.com/watch?v=QUGy1uq-jbI&list=PLbyF_EROfxJSMMG5FP2pBQxr2EwkZkUxc&index=6 so information.
Best regards,
Ey,
i just buy this theme and I want to import this site https://demo.theme-sky.com/mydecor/promo-categories/ for my home page, exactly the same with my information, how can I import it?
i just did by the my decor importer but all the homepage is completely white, is just appering the header can you help me?
Hi JolieSerrano10,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello, We have deployed this theme for a furniture website and the website is loading extremely slow. Deactivated and removed allmost all extra plugins and its not helpful. We have taken the products from production website and that is running perfectly fine. Looks like possibly this theme is slowing the products page loading
Hi ikafridi181,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
hi i have problem with your theme !
your theme show us sub categories but when click not working what to do?
thanks
allready solved so not need an answer thx
Hi kazis2023,
OK . If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hi There, I am hoping you can help, we are looking at migrating our store to Shopify and I am hoping you have this theme, our theme in a Shopify format, or if you would be able to convert it.
Many thanks Jarrud
Hi Muloo,
Unfortunately, the Mydecor theme does not support Shopify. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hello, I just installed your theme, there are display problems everywhere. Can you help me to fix them? Thanks
Hi kestutf,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi! I have a question, Polylang is available in this template? Thanks
Hi Neno1986,
Thank you for being interested in our theme!
Our theme works with WPML and Loco Translate https://docs.theme-sky.com/mydecor/#translations
Have a nice day!
the images are coming out fuzzy https://h4c.310.myftpupload.com/product/boys-basket/ and they do not look like that before . can you make the images risp?
Hi hollusnails,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi, i have a problem with these 2 file:
wp-content/themes/mydecor/functions.php wp-content/themes/mydecor/template-config.php
Anti-Malware from GOTMLS.NET had been found to contain malicious code.
In fact i have a problem with my site. Can you verify what is the problem ?
Hi historylifeonlus,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hello , after setup the theme I’m not able to see the filter color as the color button same as in your demo please suggest how to enable color attribute instead text Regards
Hi nard,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Hi there I’m trying to make all the images the same size, as they aren’t resizing automatically. Is there a bulk update option, or something I can set to make all images the same? vibebathroomandkitchens.com.au Thank you!
Hi alyssarush,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Your theme can work with Dokan?
If can, at the product detail page, allow displaying different buttons and URLs (to optimize for Affiliate and Dropshipping)?
Example URLs to:
1. Order (default always available) 2. Buy on Shopee 3. Buy on Lazada 4. Buy on Amazon 5. Zalo Messaging 6. Whatsapp messaging 7. Facebook Messaging
And more buttons and URLs will be added later. Vendor can show or unshow buttons when URL or none URL input
If you can customize, What time your estimating? And How money?
Hi Cuongtranvugroup,
The MyDecor theme is compatible with the Dokan plugin. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
hey help pls
Deprecated: Required parameter $parent follows optional parameter $field in /home/bidolum1/public_html/wp-content/plugins/redux-framework/ReduxCore/inc/fields/slider/field_slider.php on line 40
Deprecated: Required parameter $parent follows optional parameter $field in /home/bidolum1/public_html/wp-content/plugins/redux-framework/ReduxCore/inc/fields/ace_editor/field_ace_editor.php on line 35
Deprecated: Required parameter $parent follows optional parameter $field in /home/bidolum1/public_html/wp-content/plugins/redux-framework/ReduxCore/inc/extensions/import_export/import_export/field_import_export.php on line 42
3193364 2 Saaat oldu
Hi uvipazarlama,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Best regards,
