270 comments found.
SUGERENCIAS PARA PROXIMAS ACTUALIZACIONES. 1- que se pueda agregar campos personalizados ejemplo. donde dice incluye no incluye, itinerario – AGREGAR Recomendaciones, como reservar, puntos de abordaje cada usuario pueda agregar esos campos y personalizar cada titulo que tiene ese campo. ya que esta en ingles y yo soy peruano y mi idioma es en español. 2- que el calendario pueda estar afuera asi se facilita que puedan escoger mas rapido las fechas disponibles. 3- la opcion de traducir todo al español
Hi,
Included/Excluded & Tour Plan: Currently you can add title in backend. I don’t understand you mean, What needs improvement here?
About Calendar: I don’t understand you mean. can you send some screenshots ?
You can use Loco translate plugin to translate theme, plugin to your language.
Thanks!
I HAVE A PROBLEM where do I add the google maps api? In the theme I have tried to search in the theme everywhere and I can’t find it.
OR OTHERWISE I WOULD LIKE TO KNOW that I can translate the theme or that the plugins are 100% compatible
Hi,
- Google Map: Please Go to WooCommerce >> Settings >> Booking Tours choose “General tab”: you will see API option. Read here https://ova-themes.gitbook.io/tripgo/tour/settings
- You can use Loco translate plugin to translate Tripgo theme and “Travel and Tour Booking Plugin” plugin.
Thanks!
Cant see product short description on products page
how can i enable product short description in product single page
Hi, You have click in “Screen options” link and choose “Product short description” checkbox: https://prnt.sc/5nTUEtdka_7t
selected product description but its not showing in the page
Hi, Please make a ticket here https://ovatheme.ticksy.com/ and include your wordpress admin account in ticket, so we can check help you.
Hello, is it possible to disable the “child price” field? How is it done? Thanks!
Hi, You can disable it in setting. Read here https://ova-themes.gitbook.io/tripgo/tour/settings#booking-form
Presale Questions:
1. Currently we do not want to sell any trips online, but show all the trips and have a inquiry form instead. Is this possible? 2. Once some one decides to buy a trip, can we place an order thru the backend and add the trip for the customer? 3. Is all management login thru front end or is it via backend. 4. Can custom fields be added to the inquiry forms? 5. Can all the order data be exported? 6. Does it link to any external systems like VRBO, AirBNB or travel sites? 7. SMS capability Thanks
Hi,
1: Yes. Note inquiry form only send information to mail of admin or staff.
You also can use Booking form with bank transfer – payment gateway, so the customer doesn’t need payment booking.
2: Yes. You can add order for any tour in backend.
3: You can manage via backend.
4: Yes. You can add custom field checkout to booking form and inquiry forms.
5: No you can’t. You have to customize code for this.
6: No it doesn’t.
7: No
Thanks!
Thank you for such a quick response. Clarification on 3. Does everyone log in thru wp backend, including users? Does it use woocommerce with custom fields to set up the travel packages, like products? Are there any screen shots of the dashboard? can I have resellers or affiliates? Thanks again
Hi,
3: Sorry I don’t understand you mean. The admin want to add tour, he have to login wordpress to access backend.
The customer can login to manage their booking like our demo: https://demo.ovatheme.com/tripgo/my-account/
Custom checkout field. Read here https://ova-themes.gitbook.io/tripgo/tour/create-custom-field-checkout
resellers or affiliates: The theme doesn’t support this.
Thanks!
I bought Tripgo theme but problem of config layout and booking form. I submided tickets to support team no any answer. Who can help me now?
We will reply you tomorrow. Please wait
hi how can ı add a day tour available on repeated days every monday and thursday whole year round.
Hi,
You can Create tour with Duration (Hour). Read here https://ova-themes.gitbook.io/tripgo/tour/create-tour
hi ı couldt find any answer for my questing on that link. My question is I have a tour which available each mondays and thursdays troughout the year how do I disable the other date for booking. there is an option disable date but the option is not usesfull. is there an easy way to do it?
Hi, You can disabled any day in week in per tour: https://prnt.sc/3Ftn2cLjktne
Hi, I bought your theme today but donot know how to customize the booking form and enquiry form. Help me pls?
Hi, If you bought the theme at themeforest, please make a ticket here https://ovatheme.ticksy.com/, so we can instruct you detail.
H Author, May I have some question before buying your theme? 1. I want to have tour tailor-made form for the customer’s requirement. Can you do it? 2. Can I use your theme for more than 2 websites? 3. Can I customize text in Bokking and require form? Looking forwards to your reply soon with thanks!
Hi,
1: Please for an example about this.
2: Yes but you have to buy more regular license because per license only use for a domain.
3: Yes.
Thanks!
Thanks for quick reply. 1. The tailor made form like this: https://adventureindochina.com/tailor-made/ 2. How much do I have to pay more for more than 2 websites.
Hi,
- You can create this form by contact form 7 plugin, so the customer insert their info in form then the admin will receive mail about customer info.
- You have to buy per license for a domain. For 2 website you have to buy 2 times ($59+$59 = $118).
Thank you very much! i will come back soon.
It would be nice that in next update you can add hours and availability for each hour.
Yes. We are developing this feature and release it in next version.
We updated Hours tour in latest theme.
Its great but, when i click on add time nothing happens it just go top
Please delete cache browser and test again.
Cleared cache and worked great, thanks
Great job!
Hi, how to configure to possibility to allow pickup to today ? i sell zoo trip and would like to allow my client to select today as possibility? thanks you
Hi, The client can choose Pick-up date like our demo: https://demo.ovatheme.com/tripgo/tour/venice-rome-and-milan-9-days-8-nights/
Thanks!
Yes but in my demo client cannot book for the same day, how to configure it ? Thanks
Hi, You have to setup Day of tour is 1 like here https://prnt.sc/VElBiJTOUofs
i already configure it like this : https://prnt.sc/v4Zm1zFJWvIL but when someone try to order to the same day this happen : https://prnt.sc/iXMrzufUBaNg tanhks you
Hi,
Please make a ticket here https://ovatheme.ticksy.com/ and insert your WordPress admin account in ticket, so we can check help you.
Is it possible to add a two price option to the tour?
For example, we sell complete packages with hotels, flights, etc… We have two categories, one is economy class tour and the other is comfort class.
Can this option be added to the reservation form where the customer can choose the category he prefers and book it?
The theme doesn’t support add two price for a tour.
You can use “Services” to create option packages for the tour
https://prnt.sc/0_e7zETKugr6
https://prnt.sc/vY3fWf5xUxo9
Thank you, I bought the theme today
Thank you!
Thank you for the wonderful theme, I have a question please,
Can you set a minimum purchase for tours? For example, at least two people, not just one person?
Can we delete the child option from the reservation form?
Hi,
- Yes. You can setup Min, Max for Adults and Childrens https://prnt.sc/1MQ7jmeEIXCE
- You can use CSS to hide child option from the reservation form. We can provide CSS for you.
Best regards,
Ovatheme
Hello!
checked your theme and it looks really good, but it is very disappointing that you cannot choose different times to do the tour, most tour companies do several tours a day and the client can choose, for example, 9: 00 AM, 1:00 PM / 4:00 PM
That the time options can be set is essential in a tour company, they should consider that as urgent in the next update.
Hi,
You can create custom checkout field for tour like here https://prnt.sc/CRrfzU97BnLV, so the customer can choose time at booking form: https://prnt.sc/DcwIy1GmWDSv
- Read detail here https://ova-themes.gitbook.io/tripgo/tour/create-custom-field-checkout
Thanks for the information
But can this be adjusted to each tour individually?
That the same schedule time is not set for all tours.
Hi, Yes, you have to set for each tour individually.
We just updated Duration (hours) options for tour. You can check demo here https://demo.ovatheme.com/tripgo/tour/city-tours-4-hours/
The question is if you can adjust different time options for different tours in the reservation form:
For example
MADRID CITY VISIT PICK UP TIME 9:00 am.
13:00
MOTORCYCLE TOUR 10:00 AM
2:00 PM
Yes it is
Hello, I want to know the answers to some questions before proceeding to buy the theme
1. Can we add option to choose baby with different price besides choosing adult or children?
2. Can we add or remove fields in the review form in the tours pages?
3. Can we stop the auto play of the tours page images carousel/slider?
4. Can we skip the cart page and direct users to the checkout after booking the tour?
5. Can we add the option to share tour on social media?
6. Confirmation email is sent to customer after booking or not ?
Please answer urgently
Thanks
Hi,
1. No you can’t.
2. Not available in settings, you have to customize Woocomemrce hook
3. Yes, applies to the template for product detail with Elementor
4. Yes, in the settings of Woocommerce there is this option
5. No you can’t.
6. Yes
Can we custom the unsupported features from your end?
and if yes, how much will this cost?
1. We can only customize in the core plugin, so you can’t update the plugin in the future
Please contact us here for information on custom costs and to confirm customizations
https://themeforest.net/user/ovatheme#contact
Hello , have prebuy queries :
1. Can we change text of checkin and checkout date for TOUR booking, to TOUR START Date and TOUR END date..
2. Can we Categories tour as ” National tour” , “International tour”, etc… ?
Hi,
1: Yes. You can use Loco translate plugin to change text.
2: You can create unlimited categories.
Hi,
I bought this theme, but sometimes when I enter it is invalid. You didn’t ask to put the purchase code, is that why? Where do I put it?
Hi,
You don’t need put purchase code for using theme.
Hi,
I like the theme, but few questions before buy. 1. Mine is city tour company and no need of destination, its only packages based on activity. Can we remove destination from search and other locations? 2. Can we have time slot based booking 3. Can we connect any API?
Hi,
1: Search Form: We will make option for hide destination.
2: No you can’t.
3: No you can’t.
Hi
Presales questions:
1. Is possible to list external/affiliate tours so that the individual tour page has a book now button that links to another website instead of accepting booking on page?
2. if 1 is possible, I would like to offer both affiliate tours and self hosted tours. Is this possible?
3. Can outside tour operators list their tours on my site and my site takes a split payment for fee?
Thanks in advance!
Hi,
1: No it isn’t. You have to customize code for this.
2: Yes.
3: No it can’t.
Best regards,
Ovatheme
Hi, is possible that to book to choose check-in and check-out days like a hotel booking instead of fixed dates? thanks
Hi,
- You can choose Check-in date and check-out date is automatically to insert because we fixed number days for per tour.
- If you want to use a Hotel template, you can check some theme:
https://themeforest.net/item/romancy-hotel-booking-wordpress-theme/39375460
https://themeforest.net/item/hotelft-hotel-booking-wordpress-theme/36454706
https://themeforest.net/item/hozing-hotel-booking-wordpress-theme/23073990
Best regards,
Ovatheme
