136 comments found.
Hi Team,
Please can you update your change log to know to find out what has changed in the latest version.
Thanks.
Hi,
For now please check it out below the description – https://themeforest.net/item/rakon-creative-multipurpose-wordpress-theme/30005513 and we will update it in package.
Thanks
I know but here latest update is Version 2.0.7 – 21 December 2022, but yesterday I received a message that there is a new version. It is why I asked.
Hi,
We just updated the preview. The last updated package is Version 2.0.7 – 21 December 2022.
Thanks
Hi Team, Can you confirm that there is a child theme with the parent theme? Thanks.
Yes we included child theme in the download package.
Thanks
Great! Thank you 
Welcome 
Hi there! We like your theme. I’m looking at the WorkSpace demo and see that the mobile view of the contact form (One World. One Searchs) is obscured by the team element (Let us do the heavy liftings). Making the form unusable on mobile. How easy is that to fix? – Thanks, LC
Hi,
It’s easy to fix. We will fix and update the contact form response issues soon.
Thanks
I have already download the theme but I am not able to import the demo of Agency – https://themepanthers.com/wp/rakon-main/elementor/home-agency/
Can you help me to import this demo?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi! I just have bought the theme, and treid to install it on the wordpress. The rakon-child has been installed successfully, but whenever I upload the rakon.zip, the page said ‘Link has expired.’ If there is any solution to solve this problem, please let me know Thanks!
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello, please can I use this theme form church website which will involve sermon, event and donation. Thanks
Hi,
Our theme is not support for church website.
Thanks
demo not import
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello, I have installed your beautiful theme following instructions in the documentation. - Only one type of demo data is available and not the one I want - I get this after import – Import failed – Error : service unavailable 503
I have two problems -
Please help me out!
Thank you for your help
Rebecca
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Greetings, I have installed the theme on my wordpress site, I have done the installations in accordance with the document, I am getting a 404 error in the one click demo import part. Could you help?
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello! Trying to make the h1 on this page into 2 rows. Does not find the applied column width.
How to I change it? Want the “Vi förhandlar” on the same row.
See image: https://imgur.com/a/2gsphnvHi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
“There was an error getting your inbox. Please try again” error by WooCommerce
Unable to install woo commerce on the respective theme tried installing the older version too but it is not working also checked the respective plugins resolutions tried 1. De-Activated all plugins except Elementor & Theme still woo commerce would not work 2. Installed 5.9 Version of woo commerce too but it is still not working
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
i just purchase your product and i am finding it difficult to import content. have tried everything but could not. why is it so difficult.
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
please reply your mail. have sent my login credentials. biply.ng
please reply your mail. have sent my login credentials. biply
Hi,
We replied your mail.
Thanks
i just purchase your product and i am finding it difficult to import content. have tried everything but could not. why is it so difficult.
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
where do i find the tio_tio shortcodes for the footer icons?
Hi,
Please contact us via purchased id.
Thanks
Your theme demos have code errors. Also how can I test theme speed without Loading?
Speed is very important to me.
Hi , We Fixed the bugs and updated the theme. Use gtmetrix to run a speed test. Thanks
When I disable the row in wpbakery, still it is showing on the website. Plz help me to fix it.
Can u plz show the demo of different single banner versions? There are so many and it’s kinda hard to which one to choose, before looking at it. Thanks
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
To be honest, I find the theme hard to customize and I spend more time fighting against it than making my work easier. Maybe it is suitable for some projects but definitely not mine. Is it possible to get a refund?
Hi,
Sorry for the inconvenience. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
d
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
can u plz give show example of different banner V1-V14, without example, it’s kinda difficult to use it.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
556e3126-733d-48b9-9355-cf859c9d4fc4 – 12 Jan 2022 REGULAR LICENSE
We purchased the Rakon multi purpose theme but we are unable to import the demo data for mobile app site. Note – https://themepanthers.com/wp/rakon-main/elementor/home-mobile-app-2/ was not part of the package we downloaded.
Hence, we would appreciate if you can send us the demo content data for the package.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks