123 comments found.
How to change sticky menu Hover/Active colors?
Hi ,
Go to Rakon Settings—> Typography Settings
https://www.awesomescreenshot.com/image/37714110?key=7de4b1a8e4ec65fc970bb99975f23f3dAny other issues please mail to steelthemeshelp@gmail.com
Thanks
Whenever I try to make changes through the Rakon Settings, they won’t take effect after saving. They stay to the defaulted demo version. I have tried removing plugins, clearing caches, resintalling wordpress, and no luck. I still see the loader, the rakon logo, and the rakon footer instead of whatever changes I make. Please guide what do do
It seems from the comments of other customer, there were others with the same issue so I hope you have an answer for this
Hello,
Site login details are required to verify issues. Send login details to steelthemeshelp@gmail.com. Problems cannot be detected without logging in.
I have asked for login details many times but you ignore and comment here. Note that problems cannot be detected without logging in
Thanks
Hello,
You are only having these issues so please send me the login details. No other customer has seen this issue.
Thanks
Hello, I have been running a site with this template for almost 2 years. And out of the sudden, the nav header and the footer changed and reverted to the template demo. Even after restoring my site to several backups, the nav header and footer remain now as the demo. Don’t know why this happened, and what can I do? Help please
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi, i am unable to import demo data on my wordpress. Every-time i try to to import the data, import fails and it says there was a problem importing your content. Please help me on this
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi Team,
Each time we try to import demo data we face an issue with this error message https://prnt.sc/0fCxKMpPsYcQ
We look forward to your reply in the best delay.
Thank you.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
it’s a shame you guys don’t dedicate anytime for ‘new’ parts of this theme / demos and components.
Hi,
Sorry for the inconvenience. We are here to help you. Please send your issues to steelthemeshelp@gmail.com. Our support team will assist you asap.
Thanks
Thanks
how can i get Rakon demo content plugin, because when i click import data, there is only software demo content only, i don’t see the rest demo content like agency and more
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi Team,
Please can you update your change log to know to find out what has changed in the latest version.
Thanks.
Hi,
For now please check it out below the description – https://themeforest.net/item/rakon-creative-multipurpose-wordpress-theme/30005513 and we will update it in package.
Thanks
I know but here latest update is Version 2.0.7 – 21 December 2022, but yesterday I received a message that there is a new version. It is why I asked.
Hi,
We just updated the preview. The last updated package is Version 2.0.7 – 21 December 2022.
Thanks
Hi Team, Can you confirm that there is a child theme with the parent theme? Thanks.
Yes we included child theme in the download package.
Thanks
Great! Thank you
Welcome
Hi there! We like your theme. I’m looking at the WorkSpace demo and see that the mobile view of the contact form (One World. One Searchs) is obscured by the team element (Let us do the heavy liftings). Making the form unusable on mobile. How easy is that to fix? – Thanks, LC
Hi,
It’s easy to fix. We will fix and update the contact form response issues soon.
Thanks
I have already download the theme but I am not able to import the demo of Agency – https://themepanthers.com/wp/rakon-main/elementor/home-agency/
Can you help me to import this demo?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi! I just have bought the theme, and treid to install it on the wordpress. The rakon-child has been installed successfully, but whenever I upload the rakon.zip, the page said ‘Link has expired.’ If there is any solution to solve this problem, please let me know Thanks!
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello, please can I use this theme form church website which will involve sermon, event and donation. Thanks
Hi,
Our theme is not support for church website.
Thanks
demo not import
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
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Hello, I have installed your beautiful theme following instructions in the documentation. - Only one type of demo data is available and not the one I want - I get this after import – Import failed – Error : service unavailable 503
I have two problems -
Please help me out!
Thank you for your help
Rebecca
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
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Greetings, I have installed the theme on my wordpress site, I have done the installations in accordance with the document, I am getting a 404 error in the one click demo import part. Could you help?
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello! Trying to make the h1 on this page into 2 rows. Does not find the applied column width.
How to I change it? Want the “Vi förhandlar” on the same row.
See image: https://imgur.com/a/2gsphnvHi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
“There was an error getting your inbox. Please try again” error by WooCommerce
Unable to install woo commerce on the respective theme tried installing the older version too but it is not working also checked the respective plugins resolutions tried 1. De-Activated all plugins except Elementor & Theme still woo commerce would not work 2. Installed 5.9 Version of woo commerce too but it is still not working
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
i just purchase your product and i am finding it difficult to import content. have tried everything but could not. why is it so difficult.
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
please reply your mail. have sent my login credentials. biply.ng
please reply your mail. have sent my login credentials. biply
Hi,
We replied your mail.
Thanks
i just purchase your product and i am finding it difficult to import content. have tried everything but could not. why is it so difficult.
Hi,
We are here to help you. Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks