947 comments found.
Hello! Is it possible to update at least the plugins that have vulnerabilities? I recently discovered that the “WPBakery Page Builder” Plugin has a security vulnerability. The theme itself I assume is compatible with the latest version of Woocommerce or Wordpress, right? Thanks!
Hello,
New theme version with updated plugins and WooCommerce files will be released in the upcoming days. You should receive email notification once the update will be available.
This is great news! Thank you!
You’re welcome!
Hello! I read in the theme description that there are premium images included. However, not even the smallest image was included when importing. How is it after all? Just praise that you offer something included and in reality there is no such thing? Thank you!
Hello,
Here is the full list of theme images: https://themeforest.net/item/gymbase-responsive-gym-fitness-wordpress-theme/2732248#item-description__images Some of them are included along with theme and some has been used only for live preview purposes (and are not included in demo content). If the images listed as included have not been imported for you, please create a new topic on our Support Forum. We will check what went wrong and import the missing images for you.
Hello there,
I would like to purchase this theme and the wireframes designs will be included as well?
Thanks
Hi,
Thank you for your interest. After purchase, you can receive well-organized PSD files of this theme.
Best regards
Hello! all good with WP 6.6.X ? can I update safely? Thanks.
Hello,
Yes, theme is compatible with current WP version.
Hi, Could you list the plugins this theme use?, wordpress says to me “There are one or more required or recommended plugins to install, update or activate.” but I can’t find the list, so i’ll check them manualy.
Hi,
Included plugins are listed under theme description here. If you will need help with activating/installing them, please create new topic on our Support Forum and we will provide assistance.
Hi, do we have RTL support?
Hi,
RTL is not supported, you can check our other themes with RTL support:
MediCenter
Renovate
CarService
CleanMate
Finpeak
Pressroom
- We have classes entered, but if we want to accordion the classes we can’t just choose which classes to show, we have to enter all the information about the classes in a new place. If we change anything in the classes in the future it will have to be changed in 2 places.
- The schedule shows the days in all languages and there is no way I can tell it to show the languages in only 1 language. I entered the support forum – I can only read there, but some time ago it was asked about the days in the schedule and there is advice to change the file directly in the theme, which is absolutely unacceptable.
We’re providing support via our support system: https://support.quanticalabs.com If your support period already expired, please renew it and ask your questions there. We will answer as soon as possible. Thank you!
if i purchase the plugin for 49 dollars will i be able to create timetables per class , week and trainer? will customers be able to checkout and pay for the class on the website?
Timetable functionality is included, you can check it on demo website here. You can create classes and assign them to weekdays and also assign trainers to classes. Payments are not included.
thank u
You’re welcome!
Hi, Why did you remove the “Products per row” and “Rows per page” selectors in the Appearance – Customize – WooCommerce – Product Catalog area? There’s a need for those. Regards!
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi there, i bought your theme about two years ago and now client wants to start a shop using woocommerce. I saw the tutorial video where i should use “dummy shop content import” and my question is – will this step overwrite all previous web settings (css etc.) or it is related just to shop content and it won’t affect whole website? Thanks, Alex
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Well, i can’t create new topic as my support is expired. it is a simple question – do i need to create new topic?
We’re providing support only via our support system, so you will need to renew your support period to get assistance on that.
Hey guys, i do not need any support, I just asked you simple question – will step “import dummy shop content” overwrite all previous web settings (css etc.) or it is related just to shop content and it won’t affect whole website?
There shouldn’t be any issues, but to give you certain answer we will need to check your WP, theme and WooCommerce version. In this case please contact us using mentioned support system. Thank you!
Hello. can I update to wp 6.4.x? it works? thanks
Hello,
Yes, theme is compatible with WP 6.4.x.
Can I use elementor page builder here?
Theme is including WPBakery Page Builder and has components prepared for it, so we recommend to use it. Elementor is not included but should work with GymBase as with any other theme.
Will you still update the theme in the future?
Yes, theme will be still regularly updated and supported in the future.
Ok. Last Update was in October. That’s a little long i guess. Otherwise i already had bought the theme because the designs are very good …
Also another question: Is the demo main page built with wp bakery?
In some periods theme gets updates more often in some less. Anyway at least once for a few months you can expect new version. Yes, main demo page has been prepared with WPBakery and you can import it after theme installation.
Thank you
hi, with included time table plugin is there an option for booking appointments by the users
Hi,
Included timetable functionality is not including booking option. If you would like to have bookings functionality, you will need to install Timetable plugin separately: https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836
Can you update this: Your theme (GymBase) contains outdated copies of some WooCommerce template files
Yes, WooCommerce files will be updated with next theme version.
I’ve paid for support, I’m in the Support Forum, how do I create a ticket? I don’t want to look at the support forum, I want direct dialog with support, how do I do that?
There is ‘Create Topic’ button available: https://support.quanticalabs.com/wp-content/uploads/2018/07/support-forum-new-topic.png Direct link to create topic under GymBase category: https://support.quanticalabs.com/forum/create_topic/52/gymbase-wordpress-theme
My contact page is open on desktop but it doesn’t work on smartphone. The page is https://alisdojang.co.uk/contact-us/
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
My agency is trying to update my clients website, they have version 12.1, the updates are breaking every time we try. Is there anything we need to know to update to the current theme? Please advise.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, how can i change colors of body mass calculator? I changed the green color to my color but only this element ignores it. Thanky you. Alex
Hi,
Please check our reply on support forum and continue there in case of further questions.
Hi, after purchase i have found out that mobile menu is not sticky, which is really dissapointing. Is there any option how to change position of mobile header container (to sticky or fixed)? Thanks, Alex
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
