37 comments found.
In a jam. The Services widget does not offer a link option for the image. People are like hens, they click on images, is there a work around or anything? The only option for a link is in the header and subtitle. There’s a link in the header, but that’s where it stops.
Hello,
Yes you can set link on image too. Please create a ticket on our support site and send us this details so our team will provide you custom code which will make the image clickable.
Best regards,Cheers from the Designervily team
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Can the red be changed to a different color?
Hi,
Yes you can change the default red color to any color you want. We are providing color picker so you can select any color you want. Just go to WP Admin > Lyfpro Options > Lyfpro Options > General Options and change color in the “Global Color” option.
Best regards,Cheers from the Designervily team
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presales question – can i add an appointment setting calendar to the theme?
Hi,
We are using LearnPress plugin for most of the features. The plugin is not providing any appointment setting calendar feature. You can check if LearnPress Pro version is providing such feature.
Also you can try WP Booking Calendar and Booking calendar, Appointment Booking System plugins. Both the plugins are providng appointment booking calendar feature. We can set design of the plugin to blend with our design. But please note that there may be limited feature as both plugins are free.
Best regards,Cheers from the Designervily team
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Hello, does the theme supports RTL languages?
Hello,
Thanks for asking. There is partial support for RTL. Let me explain.
The columns are RTL supported so the column and some text align will be RTL supported. But some special design elements (like homepage elements) are not RTL supported.
We will try to add support for 100% RTL in our theme but it may take some time.
Best regards,Cheers from the Designervily team
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Is the theme price for one-time payment? I need to clarify before I purchase it.
Hi,
Yes the price is for one time only and you will get lifetime free updates.
Best regards,Cheers from the Designervily team
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Hi, is there an option of adding a gallery similar to this one—> https://wptf.themepul.co/restly/portfolio/ ??? with the same option of switching between categories?
Hi,
Yes our theme has same feature. You can see demo here:https://digicop-demo.pbminfotech.com/demo1/projects-with-sorting/
Please note that we are not providing pagination with sorting as it will disturb the view and confuse users. Instead, we recommend to show all projects on one page and provide category sorting so user can view all project (or service) at once and also sort the list. Best regards,
Cheers from the Designervily team
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Hi, just updated this them to 1.8 and noticed this new plugin added: https://prnt.sc/CFtqrpCNbaEK
Just confirming this is part of your theme and you added this and it is required?
Hello,
From Lyfpro version 1.6, this plugin is not required in our theme. So you can remove it. It was installed with older version but now it’s not required.
Best regards,Cheers from the Designervily team
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Thanks
Hi, Theme looks amazing, I am planning to make a purchase. before I make a purchase I wanted to ask can you add LMS to it (Learning Management System) to add Courses that would be my requirement with this purchase that would be great.
Hello,
Glad to hear you like our theme.
We tested LearnPress plugin (free plugin) with our theme and it’s working perfectly. You can see demo here:https://lyfpro-demo.pbminfotech.com/demo1/courses/
https://lyfpro-demo.pbminfotech.com/demo1/courses/sample-course/
Also you can use any LMS plugin with our theme.
Best regards,
Cheers from the Designervily team
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I created a ticket a few days ago and still haven’t received a confirmation with the Ticket number.
Hi,
This can happen if you write wrong email or may be email goes to your SPAM folder. Please check your SPAM folder. Also please email the details on our email contact@pbminfotech.com with details so I will check your ticket and will reply you with details.
Best regards,Cheers from the Designervily team
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Hello, I created a ticket 10 days ago but there is no response nor traceability. I cannot find the ticket number and support team did not replied via e-mail. Could you please tell me what’s the right way?
Hi,
This can happen if you added email with some small spelling mistake (this happens with some of our users) OR if our email considered as Spam and goes to Spam instead of your Inbox.
But don’t worry. Just email us your details at contact@pbminfotech.com with the problem so I will find the ticket and will reply you with all the details.
Best regards,Cheers from the Designervily team
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I sent you an e-mail. Could you please confirm if you received it?
Hi,
Yes I received the email also found your ticket too. Also I already replied too. Please reply on the email directly.
Best regards,Cheers from the Designervily team
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Hello, Thanks for your interest. I replied to your email. Let’s continue there then!
Hi, I see a major Elementor plugin update available: https://prnt.sc/40B1QW3MVmhj
Is it safe to update this plugin on this latest theme version?
Hi,
We didn’t tested the final released version. Our team is testing now and will let you know.
Best regards,Cheers from the Designervily team
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Alright, I’ll wait then. Thanks for the quick response!
Hi,
We tested latest Elementor plugin and all is working perfectly. So you can update the plugin now.
Best regards,Cheers from the Designervily team
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All good now. Thanks for your quick response!
The font in the theme seems to change depending on the language. How can the font be the same when words from different languages are used in the same sentence?
Hello,
Generally most of the languages are fetched with Google Fonts directly. So if you face any problem then please create a ticket on our support site so our team will check it and will provide you solution.
Best regards,Cheers from the Designervily team
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It’s nice theme, thank you.
I sent support asking why contact form showing error when submit button click. please guide me to rectify
Thank you.
Hi,
Yes we see your ticket and replied it. Please reply on the ticket page directly so we can discuss on one page.
Best regards,Cheers from the Designervily team
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Hi,
We our email bounced back and not delivered to you. I am sending you email. Please reply on the email directly.
Best regards,Cheers from the Designervily team
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I have request whitelist your email address. Please resend your support info. Thank you.
My reg showing error when login: elanggovan@hiilse.com
I do not received email Account confirmation required
PLEASE ACTIVATE MY SUPPORT ACCOUNT
Hi,
Sorry for late reply. I just activated your account. I sent you email with your login details.
Please let me know if you have any question.
Best regards,Cheers from the Designervily team
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Why is this theme now called Cardioly? I thought it’s Lifpro? I got the notification of a theme update available, but in my Admin Page, it’s now showing Lyfpro’s new name is Cardioly and I’m not seeing a theme update link to update this theme.
Your Envato them profile page is also showing image of “Cardioly” but it also shows Lyfpro. Very confusing. See screenshot: https://prnt.sc/b4JQGRq1fFhC
Hi,
Sorry for the trouble. Yes it was uploaded by mistake. We uploaded Cardioly theme package instead of Lyfpro package. We corrected it so now it’s Lyfpro again.
Please update the theme now and you will get Lyfpro theme.
Best regards,Cheers from the Designervily team
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All good now. Thank you.
Hello,
I’m having an issue i hope you can help with:
I’ve imported the demo content to the site smoothly.
When I look at the pages in Elementor I see them displaying at full width https://prnt.sc/ExGfG85SIApr
But when I look at the pages on the front end I noticed that the page is boxed and elements are cut off https://prnt.sc/m-qY5HX6Rh6N
Is there a way to fix this? I’ve tried adjusting page template and just about everything else but I can’t track down the issue.
There was a message from Elementor to regenerate some files. Not sure if that may be the cause.
Thanks in advance for any help you can offer.
Hello,
Thanks for detailed information. This is because of the latest major release of the Elementor plugin. But we solved it and release theme update. So just update the theme and it will be solved.
Best regards,Cheers from the Designervily team
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It’s been awhile since the last theme update. Is there a theme update coming soon? With any new features, etc? Such as a Before & After feature to show Before and After photo, maybe? Let me know so I can plan accordingly. Thanks.
Hi,
Yes we are planning theme update. The update comes with solution for some bug fixes and some small enhancements and also all latest plugins. We will update our theme in next 4 to 6 days.
Also the Before & After feature can be done with a plugin. The plugin name is Ultimate Before After Image Slider & Gallery plugin. You can use it to show before/after images. We already used this plugin in our another project and it’s very good and easy plugin.
Best regards,Cheers from the Designervily team
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Thanks I appreciate the info.
Hey, just submitted a Ticket #677444 on your new support portal. Compatibility issues with the latest Elementor v3.6.1. Please response to the ticket when you get a chance. Thanks.
Hello,
Thanks for your message. Yes we are already working for compatibility issue and it’s already solved on our server. We are planning to update theme at today. Currently it’s under testing. I will provide you update on the ticket page directly.
Best regards,Cheers from the Designervily team
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I have my plugin settings set to Auto Update most plugins so I don’t have to do it manually each time. I guess I’d need to deactivate auto update since this issue will occur on occasions in future Elementor updates huh? I thought Lyfpro is up to date with Elementor in real time.
Hi,
Yes I recommend you to disable auto-update as other plugins can also break your site. If your site is live then I recommend you to downgrade the Elementor plugin. Here I created video for this:https://www.youtube.com/watch?v=pPis0hfKlJw
Best regards,
Cheers from the Designervily team
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I’ve turned off all future auto dates of my plugins. I’ll just wait for your Theme Update to become available, hopefully soon. Thanks for the quick response.
Hello,
We updated theme yesterday. So just update the theme and the problem will be solved.
Best regards,Cheers from the Designervily team
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Yes, it’s all good now. Thank you for your quick response!
Video of Kirki and revert older version doesn’t work for me :/ Anyone can help me
Hi,
There may be any other issue. Please create a ticket on the support site and send us your site URL so our team will provide you proper solution.
Best regards,Cheers from the Designervily team
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Hello,
The Kirki plugin just released their new version v4.0.3 which has so many bugs. The bug effects our all theme. So we suggest you to revert back to the older version. The steps are very easy and it just takes 1 minute to solve the issue. We created video for the steps. Please see this video:
https://youtu.be/dIOhUwzhxi8
Thanks,
Designervily Team
Pay attention, don’t update to latest Kirki release! Break all site.
Yes right. Please don’t update Kirki plugin. It breaks site. If you already updated Kirki plugin, we are creating document for steps to rollback the Kirki plugin to the older version. We will provide more update on this.
Best regards,Cheers from the Designervily team
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Thanks, I’ve already fixed in my clients site.
Best regards and Happy new year
Hello,
We need to revert back Kirki plugin. The steps are easy. We created a video for all steps. Please see this video:https://www.youtube.com/watch?v=dIOhUwzhxi8
Please follow steps described in the video. Best regards,
Cheers from the Designervily team
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Can I access the 3 demo content in one? Need to combine blocks etc
Hi,
Yes you can use any block on any page. We are using Elementor Page Builder so you can copy any ROW you want on any page.
Best regards,Cheers from the Designervily team
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