Discussion on Hotel Theme Zante

Discussion on Hotel Theme Zante

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670 comments found.

Hello, I am facing the same problem like two times before, and it happened after the reservation was made on the site. While my support subscription was active you used to solve the problem with updating the specific apartment page according to what you said back then, but I can’t find the page where error is coming from. This is the error that I get on my email from Wordpress and on Calendar page says “Critical error”: Error type E_ERROR has happened on line 11 in file /home/aparlot/public_html/wp-content/plugins/eagle-booking/core/functions.php. Error message: Uncaught Error: Call to a member function format() on bool in /home/aparlot/public_html/wp-content/plugins/eagle-booking/core/functions.php:11 Stack trace: #0 /home/aparlot/public_html/wp-content/plugins/eagle-booking/core/admin/function-date-exceptions.php(42): eb_total_booking_nights(false, false) #1 /home/aparlot/public_html/wp-content/plugins/eagle-booking/core/admin/bookings/include/calendar.php(150): eb_room_is_available_block(2268, ‘3/1/2023’, ‘03/02/2023’) #2 /home/aparlot/public_html/wp-content/plugins/eagle-booking/core/admin/admin-menu.php(164): include(’/home/aparlot/p…’) #3 /home/aparlot/public_html/wp-includes/class-wp-hook.php(307): EB_ADMIN_MENU->eb_calendar_page(’’) #4 /home/aparlot/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(’’, Array) #5 /home/aparlot/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #6 /home/aparlot/public_html/wp-admin/admin.php(259): do_action(‘eagle-booking_p…’) #7 {main} thrown

I bought two licenses for Zante but my support subscription expired. Can you please tell me how to resolve this without support renewal, as it already happened twice before. Thanks

Hello,

please make that you are using the latest version of Eagle Booking. If you still face any issue then you have to renew your support and open a support ticket using the support tab as we do not provide support via the comments section.

Best Regards,

Eagle Themes

Hello. About 2 days ago, I bought Zante – Hotel WordPress Theme. However, when I checked now, Zante – Hotel HTML Template has been purchased. I’m facing the same issue when I just tried it. I would like to change the HTML theme I bought with wordpress.

Hello,

please follow the below steps:

1. Purchase the WP Version

2. Create refund request for the HTML Version

3. Open a support ticket over our support center, https://support.eagle-themes.com/ and provide us your purchase code.

Best Regards,

Eagle Themes

I already bought the WP version and paid 64$. But the HTML version is output from the file

I’m sorry but you don’t have purchased this item. You don’t have a purchase badge.

Best Regards,

Eagle Themes

sir i can not booking this system ,daa not show in y account page?

Demo Content file is missing how i use the file for sliding for the page

Hello,

for any support request, please use the support tab. We do not provide support via the comments section.

All our sliders & demo content are available via the one-click demo importer. If there is any specific reason why you need the demo content, then please open a support ticket, and we will be happy to help you.

Best Regards,

Eagle Themes

whre is the slider file in all document?

Hello, I’d like to buy this template, but have some questions:

Restaurant booking: Is it possible to easily customize the room booking system to use it as a booking system for the restaurant as well?

Hello,

the booking plugin has been designed having in mind hotels, so I don’t think it will suit restaurant bookings.

Best Regards,

Eagle Themes

hy sir The theme is missing the style.css stylesheet.

Hello,

you are uploading the wrong zip. Please follow the documentation and upload only zante.zip

https://docs.eagle-themes.com/kb/zante/theme-installation/

If you need any further help, please use the support tab and open a support ticket.

Best Regards,

Eagle Themes

Does your theme have revolution slider, or what does it our to create sliders

Hello,

Yes, Slider Revolution is bundled within our theme.

Best Regards,

Eagle Theme

can i use Wpbakery editor? Eagle booking will send all the booking emails right ?

Hello,

1. Yes, WPBakery Page Builder is included within the theme, and you are free to use it.

2. Yes, emails are managed & send by Eagle Booking

Best Regards,

Eagle Themes

I would like to purchase the booking plugin individually. The yearly subscription is for the updates and support only, correct? Meaning, I can still use the plugin after the year ends, right?

Hello,

Yes, you are correct. By purchasing Eagle Booking plugin, you will receive one year of updates/support.

After your license expires, you can still use the plugin, but you will not receive updates.

Best Regards,

Eagle Themes

hello, I love your plugin Eagle Booking, But I was wondering: is it possible to Import / export bookings and clients form CSV? This would be super useful for me, in order to switch from my current booking engine to Eagle Booking

Hello,

unfortunately, importing/exporting bookings/clients is not possible at this time. It’s on our list, however it’s not our priority for now.

Best Regards,

Eagle Themes

hello, I have a problem on booking details and checkouts pls help

Hello,

please use the support tab, open a support ticket, provide us your website details and we will be happy to help you.

Best Regards,

Eagle Themes

Hi I had to move my theme to a new domain (the old is no longer in use) because of this I can’t activate the theme again are you able to help thanks

Hello,

I have reset your license, and you can now activate it on your new installation/domain.

Best Regards,

Eagle Themes

Hello,

i saw your docs can link to booking.com but no need api? and what is booking.com hotel url ?

if i want to intergrate how to do?

https://docs.eagle-booking.com/kb/booking-settings/#custom-for-developers

Hello,

Synchronization between our built-in booking system and booking.com’s booking system is not available.

However, you can link the search forms of our theme with the booking provider like Booking.com and the users will be redirected to their system passing the booking details like check-in, check-out and guests.

Best Regards,

Eagle Themes

Hello, I cannot activate my license to a new domain because I don’t have access to the old domain (https://neptuneplazahotel.com/). I have already deleted all data and another person bought that domain. Please help rest my license such that I can activate on my new domain (https://neptuneplazahotelug.com) I thank you for your help. I hope you really consider this because I don’t really have the $45 for support service since the one I had expired.

Hello,

I have reset your license, and you can now activate it on your new installation/domain.

Best Regards,

Jomin

hello, when im logged into wordpress, i can see sections “room” and “testimonial” in home page. but if im not logged into wordpress, i cant see those sections. how is it possible? thanks

Hello,

for any support-related question, please renew your support and open a support ticket using the support tab.

Best Regards,

Eagle Themes

Good Day, i am getting error when i trying to move my license code from the staging/development server, to the live domain, it is still saying it is getting picked up on the development server. Since the development site has been taken down already, i need you deactivate my license code, so i can activate it on the live site. And i cant submit a support ticket as support has expired. So please just deactivate my license.

Hello,

I have reset your license, and you can now activate it on your new installation/domain.

Best Regards,

Jomin

Hello,

Great theme! I want to use your theme and need calendar synchronisation with booking.com and airbnb. Is this avalaible?

Hello,

first of all thank you for your interest in our theme.

The requested feature is not available at this time.

Best Regards,

Eagle Themes

Hello, the last automatic update done today has completly crashed my website Version 1.3.3.7.1 Une erreur de type E_ERROR a été causée dans la ligne 126 du fichier /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-booking/include/redux/inc/classes/class-redux-api.php. Message d’erreur : Uncaught Error: Failed opening required ’/homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-core/eagle-framework/redux/inc/extensions/metaboxes/class-redux-metaboxes-api.php’ (include_path=’.:/usr/lib/php8.0’) in /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-booking/include/redux/inc/classes/class-redux-api.php:126 Stack trace: #0 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-booking/include/redux/inc/classes/class-redux-api.php(1779): Redux::load() #1 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-core/eagle-framework/redux/class-redux-core.php(376): require_once(’/homepages/40/d…’) #2 [internal function]: Redux_Core->register_classes(‘Redux’) #3 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-booking/core/admin/plugin-options.php(8): class_exists(‘Redux’) #4 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-content/plugins/eagle-booking/eagle-booking.php(117): require_once(’/homepages/40/d…’) #5 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-includes/class-wp-hook.php(308): Eagle_Booking->eb_redux(’’) #6 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #7 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-settings.php(480): do_action(‘plugins_loaded’) #9 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-config.php(103): require_once(’/homepages/40/d…’) #10 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-load.php(50): require_once(’/homepages/40/d…’) #11 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-admin/admin.php(34): require_once(’/homepages/40/d…’) #12 /homepages/40/d245399025/htdocs/clickandbuilds/gitecannelle2022/wp-admin/plugins.php(10): require_once(’/homepages/40/d…’) #13 {main} thrown

What’s going on ?

Hello, thanks for your answer… That is my problem, i am on PHP 8.0 and your last update put my website down… The plugin is version 1.3.3.7.1 apparently this is the last one, it has been updated today My support has expired and to be honnest, that worries me a lot to pay for support about a issue that do not depends of me ( excuse my french ^^) Best regards, Mathieu

Please follow the process here https://kinsta.com/knowledgebase/disable-wordpress-plugins/#how-to-deactivate-a-single-wordpress-plugin-via-ftp about how to deactivate Eagle Booking plugin.

If you can’t do that, please ask your hosting provider to do that for you.

After that,

1. Login to your WP Dashboard

2. Delete Eagle Booking plugin

3. Re-install the latest version of Eagle Booking plugin

Video: https://d.pr/v/5TE3Wj

If you still faced any issue, please open a support ticket using the support WITHOUT renewing your support, just use the “pre-sale question” option.

Best Regards,

Eagle Themes

Work perfectly, thank you ! best regards

Hi,

Your page has critical error. https://docs.eagle-themes.com/kb/zante/changelog/

Also, i cannot update eagle booking plugin. I can see that there is an update to version 1.3.3.6 but when i click update it doesnt do it.

Please advice.

Hello,

everything should be back to normal now. If you still faced any issues, please open a support ticket, and we will be happy to help you.

Best Regards,

Eagle Themes

I works now, thank you :)

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