85 comments found.
hello i have installed the them but when i enter purchase code it doesnt activate and it doesn’t give any erro code aswell. this is my domain name www.news.biixy.com. please help ASAP.
I already reset it – you can use it. Thanks
hello im still facing the same issues activation is not working please help mASAP
Try to share access into support ticket. Thanks
Hi, I want to change the theme of my website. I’m currently using Kadence Pro, but it’s quite a heavy theme. I need a lighter theme and want to transition my niche from micro to macro. My website is informational; you can check it out https://inforbez.com Should I switch from Kadence to Darpan?
I have purchased this theme long time ago. and have not used it but when currently I am using it on my website the purchase code not working.
Create a support ticket with your purchase code. Support team will look it for you.
https://rstheme.com/supportHello, can update wpbakery / js_composer to last version 2024-06-10 – version 7.7? Thank you
I just updated theme – you will get notification from themeforest very soon. Thanks
Thank you so much!
Welcome 
Hello. the template will be updated?
Tomorrow I will update for you. Please try to renew your support. Thanks
I contacted you days ago without ever replying, the license doesn’t work, my site is on hold and I can’t publish it, will you unblock it or should I ask for a refund?
You didn’t share your purchase code – share your purchase code to our new ticket system so that we can reply you quickly:
https://rstheme.com/support/Hi i have installed theme but license is not working kindly check and let me know
Can you try to share your purchase code to following url:
https://themeforest.net/item/darpan-news-magazine-wordpress-theme/24630268/supportYou mean License code?
40735d6b-51f8-425e-98aa-e9bab0c97bfe
You can try now. Thanks
Thanks working now
Welcome
unable to active the product code used before on the same site but after updating the theme it asking me the purchase code please help trying to enter the purchase code but nothing happening
Please update the following settings of your server according to our theme requirement. mod_security = Disabled
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 64M
PHP upload_max_filesize = 128MAfter updating the setting try to activate the purchase code again. If still not worked try to send me admin access and purchase code I will try to help you.
Thanks
just i am putting my Active License! page get refresh nothing else so now what i do ?
Did you use the purchase code before?
I am interested in this template and that is why I would like to know if it is compatible for blogger.com if I buy it I can get the xml files.
Yes it will work. Thanks
Thanks for answering, sorry for asking again :/ is sure that brings the xml files as they are the only ones that can be uploaded on blogger.com and I do not want to buy this theme and then not serve me.
Hi, sorry for asking again :/ is sure that brings the xml files as they are the only ones that can be uploaded on blogger.com and I do not want to buy this theme and then not serve me.
¿are you sure you have the xml files that I need for Google’s Blogger.com service? Thank you.
Sorry I didn’t get it what you mean?
Sorry, my English is not very good.
A few days ago I asked if it was compatible with Blogger.com and they said yes.
I want to buy the template but first I want to be sure that if I buy this theme I get the files for the free service from Google, which is blogger.com.
To use it in Blogger I need xml files but that is compatible because I have bought some themes that tell me they are compatible and what they do is convert the files into common pages and have not served me, I hope now if I understand 
???
You can not install the theme into blogger.com. You can use the theme into wordpress website. If you will import blogger post to wordpress it will work. Thanks
Hi, I purchase this theme for my domain of gagatv.in. I installed and used for two days. Then I removed this domain and shifted into gagatv.net. But, the activation code is not working. Kindly request to resolve it
Hi, First please deactivate your purchase code from this domain gagatv.in and then active it gagatv.net domain it will be work. Login to admin gagatv.in and go to About Darpan menu you can deactivate it. Thanks
Tried, Now not working for both the domain
Mail Done, waiting for your valuable support
Check now. Thanks
Thanks for your Support, Solved Success
You are welcome
Hi, I wanted to find out how many sites I can use this theme on? I bought one licence already so I want to find out whether I can use this theme on multiple sites or just one. I am looking for a theme that I can use on multiple websites but this is not signposted anywhere. All of the sites would be my personal sites just like https://shopgiejo.com. I am looking to create a small network of magazine sites.
Thanks in advance.
We have added license system at latest version. So you can use one license only one site. Thanks
Ok got it, thanks
You are welcome
Hello, we are using the mint Wordpress theme we bought from you. WPBakery Page Builder plugin has received an update, but we cannot provide updates. We are unable to update the license key even though we have the license key. Can you help us with this?
WP Bakery & Revolution slider both are bundle plugin with the theme. Into bundle plugin license key not available. You will get update of the plugins during update of the theme. Next week we will provide update of the theme. Thanks
Hello, We need an update the theme as the page builder is out of date. Thanks.
You can update theme form theme forest and then update required plugin also. Thanks
Thanks for your reply, but current version of page builder is Version 6.6.0 and was updated on 06.07.2021 – ver 6.7.0
Okay we will update theme tomorrow. Thanks
Thanks, waiting for the update.
We are working will update soon
Is there any solution to replace the RS Framework plugin that conflicted with the latest version of SEO Rank Math SEO plugin, please I need to know urgently. Above it tells me that my support is expired, I really expected a little more from this template but they have not made an effort to correct the errors
Without RS Framework plugin theme will be work some pages meta boxes will be disable and our custom widget will not work. Thanks
just bought the theme.., demo won’t import! it tries for about 40 mins then says cannot import..
Can you please check theme requirements section from documentation and check it with your hosting. after this settings please try again to import
its working now thanks…, it was the theme requirements.
Okay that’s my pleasure
there seems to be a lot of bugs on this theme and the set up isn’t right. can i have a refund please?
any chance of a refund? there are too many bugs on this theme for me and its not fit for purpose. i will give you 1 hour to respond before i take this further, thank you
Hi, if you want we can fix issues that you facing. If you don’t want cooperate with us you can send refund we will accept it
o.k, i’ll give you chance to fix the issues, i will e-mail support
Okay thanks
i’m still waiting for my refund! what’s happening with this???
We have setup home page using your content that’s not included support. We can’t give you refund where theme has no issue. Thanks
you admitted that there was a problem with your theme not recognising thumbnail sizes…, you asked me for feedback to check the issues. you also said in an email that you would “accept my refund request”...
I will check again your issues and will fix thumbnail issue. Thanks
to be honset with you…, i’d just prefer a refund and move on…, thanks
Hello Supporting team can you reply me, when i was change headar layout it can’t saved it and make default layout automatically
Share your site URL with access to our support mail. Thanks
i Shared on Support mail Please Check and Solve This issue i can’t Change Header layout
We will check and update you
Hello you didn’t give me any reply for todays is 5 day and its very slow give me reply
I can’t Able to change Theme Logo header can’t work
Did you try from Darpan option? If still not working go to edit page and bottom of editor you will get option for header logo. Please check
Breaking Breaking News Widget Breaking News does not work properly, I cannot select colors. and while spreading to the whole column, it shows three news side by side in 1 column instead of showing them one by one. How can I solve this problem. I would appreciate it if you send the required answer to “geredeli1299@gmail.com” by mail. With my horoscopes.
We will check and update you.
