82 comments found.
The theme changed the color of my texts to black and I can’t change to another color, could you help me?
Hi,
You have to use custom CSS for that. If you need help you can open a ticket in our support system we will help you.
Thank you, SmartDataSoft Team
I am planning to purchase theme would you please update some live website using visarzo theme and provide Features Overview, Theme features list.
Please send email from our profile page our team will provide you. Thank you
please let me know current version of theme
the current version of the theme is 2.4
booking and selling of services available in this theme ?
Hi,
We are sorry to tell you that our theme doesn’t have that option in our theme.
Thank you, SmartDataSoft Team
Hello! planning to buy this theme, just wanted to know if this supports an online payment system?
Sorry no
How to add demo content
Please follow our documentation, it is clear written their how to import demo content. Thank you
when the header becomes sticky, it it making two line, looking awkward
how to add mega menu
Hi,
Please add the class mega-menu on the menu item for that https://clip2net.com/s/4hKRjMs
Thank you, SmartDataSoft Team
I did the same still the issue is not fixed
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Hi, i purchased theme but there are no pages available and images and elementor please help me where are pages or goive my refund
Please follow documentation and import demo you will got all pages
i want same things that are shown in preview as i have purchased this theme for $46 and there are HTML pages are missing.
Please open ticket in our support system our technical team will help you . Please our documentation
I applied all the features but still site is not opening and showing a critical error.
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
And if you already opened a ticket please give us the ticket link or the id we will check it out for you.
Thank you, SmartDataSoft Support Team
hi there, i can’t find the license key insertion field, First enter your license key in the below field and click the button “Save Changes”. After saving “Activate License” Button will be visible.
Then click “Activate License” button for active theme. no place to insert the key
No activated sites found with your username, please activate a site with your license.
all my issues are now fine, the only thing is how to change banner image and text
Hi,
We are pleased to hear that the issue has been resolved. We understand that you were able to fix the problem on your own. We appreciate your efforts in resolving the issue.
And for the banner image and text please change them using the elementor editor https://prnt.sc/5Du07TeSa_XN
Thank you, SmartDataSoft Team
I have an issue, how do I change ltr
Hello! You have a great product, thank you very much. But I have a very important note. When a person enters a single post, instead of the title of the article above the breadcrumbs, he sees H1: Latest news. And it’s not very good. The title of the article should be there. Can you fix this?
I have now fixed this temporarily by replacing line 316 in Visarzo-Int.PHP with <? php echo $ breadcrumb_title = get_the_title();?>
But this is a temporary measure. Since there are problems on the category pages. This is where the name of the category should be displayed, but now the name of the last publication is displayed. In general, it should be correct like this: the title of the article should be displayed in the H1 single post, the category title should be displayed in the categories, on the blog page you can use just the name “Latest News” or any other general title. I hope you understand what I mean?
Our website: https://gl-immigration.com
Hi,
This is a very unknown issue as we never faced this issue before.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Hi. Menu behavior is changed. The size of menu is very big than usual. Please let me now.
Hi,
This is a very unknown issue as we never faced this issue before.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Hi is this theme updated recently to match with recent Elementor update? I have this message on my website “Deprecated: Function get_create_new_post_url is deprecated”
We update theme , please update and check
i post ticket more than 1 weeks not reply
Hi
I have replied your ticket the same day opened the ticket. And now I see you have replied too. Hope you know where to look for the ticket reply.
Thank you, SmartDataSoft Team
Hi
You can buy this theme. And as this feature is currently not available in the theme but we can modify that element for you.
Thank you, SmartDataSoft Team
HI, im intersted to buy this theme. Do I need the Elementor Pro version or will this work with the free version?
It work with elementor free.
Hi Team,
I loved the theme and recently purchased the theme.
When I am adding a new Service, Its showing some content which cannot be removed. Actually I didn’t give any content.
Please check and provide me better solution
http://www.allstatesoverseas.com/service/hi/Thank you
Hi
You need to remove them using the elementor editor. Activate all the post type available from the elementor settings https://i.imgur.com/o0DcOPy.png Then you will be able to change the posts from the elementor editor.
Thank you, SmartDataSoft Team
Hi Asif,
Thanks for the quick response.
But I already activated all the post type available from the elementor settings. Please check one service page link I am sharing that contains some unwanted matter which wass not given by me
Url: http://www.allstatesoverseas.com/service/working-visas/
Please provide me better solution
Thank you
how to update theme
Download the theme and upload to site it will update or follow our documentation Thank you
I have raised a support request yesterday and it has been more than 30 hours but no response received from any one.
You may not notice you open ticket inside weekend. Our team will reply Sunday morning Thank you
Hi, i want to know if this theme can add any online payment system after filling visa form/consultancy form ? Any demo page for payment system page?
Sorry no