759 comments found.
Hello, I get this error when registering my personal token on the site: Failed to connect to the Envato API. Please contact the hosting provider with this message: “The Envato Market WordPress plugin requires TLS version 1.2 or above, please confirm if this hosting account supports TLS version 1.2 and allows connections from WordPress to the host api.envato.com”. What should I do ?
Hi, please do open support.anpsthemes.com. Thank you, kind regards
hi everybody!
somebody know something about support? we need to update our site to php8.0 or upper but the theme crashes.
Hi, with the recent update, the theme supports php 8.
For further support please do open a support ticket at support.anpsthemes.com
Kind regards
I submitted a support request yesterday, simply looking for the PDF document with installation instructions for Constructo to install on my Mac that was supposed to have been included in the product download.
Hi, you can find the documentation here http://anpsthemes.com/constructo-documentation/
Kind regards
This theme is not compliant for PHP 8.0 or higher and a lot of websites are going to crash because of this.
the home page seems to work but the rest of the pages are all blank
I am NOT going to renew the support if it is not going to be compliant.
Hi, with todays update the theme is compliant with php 8.0
Kind regards
The theme is compatible with the wordpress version 6.2? Thanks
Hi, yes the recent update, supports the newest version.
Kind regards
Hi, can you make please make an update for the theme ? To be compatible with WP 6.1.1
hello hello? there is someone ?
hello hello? there is someone ?
Hi, the theme got a recent update which supports the newest verions of WP.
Kind regards
Hi, can you make please make an update for the theme ? To be compatible with WP 6.1.1
Our theme just got an update. Kind regards
Is this theme is compatible with wordpress version 6.1.1? Thank you
Is the theme compatible with wordpress version 6.1.1? Thank you
Hello The template has not been updated for a long time! Is it compatible with the new version of WordPress and plugins?
Hi we have an issue with the WP Bakery plugin being expired, how do we go about updating this plugin with the purchase of your theme?
Is the theme compatible with wordpress version 6.0.1? Thank you
Is this theme compatible with WP 6.0 or not ??
Is this going to be updated for Compatibility for WP 6? Even if you guys update the info that it is compatible with the current Version of the theme. Or is this not being updated anymore?
Guys,
It has been over a year since you updated this Theme. We are at WP 6.x now and you don’t respond.
If this Theme is abandoned, then please tell us so we are well informed.
Happy to report this to ThemeForest.
What Filter is on those images in the slide
https://preview.themeforest.net/item/construction-wp-construction-building-business/full_screen_preview/10439297?_ga=2.254309512.1859985066.1655829421-67908990.1629832437Is the theme compatible with wordpress version 6.0? Thank you
Hi, I notice that the scrollspeed of the Constructo theme is really fast. Is there a way for us to disable the custom scroll speed?
Is the theme compatible with wordpress version 6.0? Thank you
Prepurchase question, how can i see your megamenu?
Any help on ticket #37759. It’s been over a week.
Hi,
thank you for contacting us.
We already replied to your ticket. Please keep the conversation there.
Best regards
Its been 12 days since the ticket was opened. 5 since your last comment asking for FTP which was given and no response to anything since. Not the best support I have to say. Won’t be considering your company for future products at all.
Hi, we replied to your ticket 13 days ago and didn’t receive any reply on it. If you still need help, please reply inside a ticket and we will help you.
Best regards
No. As I said in my review and in that ticket you are referring to, I give up on waiting for you. I dug into the code and fixed it myself. Seriously, will not be using any of your products for future clients with the level of support you provide. It’s been an educational experience for sure.
We are really sorry for a bad experience. Somehow we missed your ticket. Anyway if you will need any help in the future, please let us know.
Best regards
I just hope you learn from this experience and up your game on supporting the people who are supporting you.
