92 comments found.
I wonder why it’s so slow, it took me 10 seconds to open your demo
I hope you can optimize the speed. Also I changed the domain name. However, it cannot be replaced normally through WordPress, and index.html needs to be modified. Why is it independent?
what should i do
？？？？
do not know what to say. Can’t get a sitemap
I think it is a cross-origin issue. Some images are loading from our demo server. Please update all image sources to improve page speed of your site.
There is no index.html file in the theme. I think you are referring to the front page. You can do it from Settings > Reading in wp-admin or from the customizer.
There are several free plugins, you can use to create a sitemap of your site. https://wordpress.org/plugins/google-sitemap-generator/The created sitemap path will exist *.com/index.htp/Sitema_xml/index.html
Although it is not a theme-related query, I can help you with that issue. Please email me with the wp-admin access information.
Where can I edit the section types? I want to change bg images, etc.
You can easily update the background image by editing a section. Please checkout the screenshot below
https://ibb.co/NKW5RJtinner page can not open because of perch_modules plugin how to resolve this please support to check i just installed all suggested plugins
Please email me from my profile page right side contact form, so I can take a look at it.
https://themeforest.net/user/jthemes#contactHi – is there an option to disable the slide-in action of content/images?
Can you explain where exactly because I’m not fully sure if I understood what you wrote
As you scroll, content slides-in/flies-in/appears, is that action customizable and can it be turned off?
Yes, Its possible
You can easily turn off animation from every element. You need to edit the image element and change the animation field to None Please check the screenshot – https://prnt.sc/UXxVmvMN2lty
Did you made any decision?
Hi – yes, purchased and using layout 16 for now – thanks for your help
Did you use any other account to purchase? Please share purchase code
Can you email the HTML version again please?
Please check email
Dear Author, I requested a support in importing demo content on my newly hosted website on Nginx and Cloudflare. I am getting Cloudflare error 524 Timeout when trying to import the demo site. A person named “Jim Jak” sent me an email asking for login details to the WP setup. Just checking if this is an authorized support person from your team?
Also, I suggest you please improve the Import Demo Content workflow. As of now, it’s very slow even with limited page content. I have never faced this type of issue even with complex theme import on Cloudflare.
Please help.
Yes you can share access details
Dear Author, thanks for the latest update of the “Import Demo Content” plugin. On updating the plugin the import took less than 10 seconds to complete! Thank you so much for improving it.
Glad to hear that, Please let me know if you need any other assistance
Failed update Nextapp modules, I try to update this plugin, but always detect not yet updated. I am using WP 5.8 with PHP 7.4, can you help?
Thanks for letting me know. Nowadays WordPress recommend version is PHP 7.4+, as well as most of plugins required PHP version is 7.2+.
It’s is very much easier to update your hosting server PHP version through cPanel, or you can contact your hosting providers to fixed the issues.
PS. Please purchase support extension as its expired now
Question: on mobile the background image in the hero section is not displayed. Is there a fix for that?
Now the hero image height for the small screen, if you want I can send you CSS to be visible on the small screen.
Please share your site URL or Email me.
Hi, I am having trouble with the subscribers list. The form on the homepage feature banner is not collecting subscribers in any of the three default lists.
You can create more list in Subscriber plugin, also you can select list in form element.
Otherwise you can export & import subscription list.
We are checking issues in our demo. If we found any issues, we will update item soon.
Thanks for the response! I tried creating more lists in the subscriber plugin and it still doesn’t seem to be collecting subscribers when they sign up.
There are some bugs that arise after the Email Subscriber plugin update. We are working on it, we will update the theme soon. Updated version will be available at the end of this week.
Thank you. Is the update available?
Already updated
Hello. I don’t need support. Just 2 questions after reviewing required plugins.
Why are BOTH Contact Form 7 and Email Subscription Required? It looks like they do the same thing.
Why are BOTH WP Retina 2x and Regenerate Thumbnails required? WP Retina seems to do everything Regen Thumbnails does.
There may be something I’m missing here; Hence my question. 
Thanks! Looking for ways minimize duplicate/redundant plugins on all my sites.
Also, why are most images external after one click demo import?
Install Demo > Visit My Own Website > 90% of images site are hosted on jtheme.org instead of my own website. RIP to localhost/road trip development. It just shows broken images.
Even when importing via xml. Them being demo images isn’t an excuse either.
If you are not using contact form 7, email subscriber form, then those are not required.
Regenerate thumbnails, WP Retina 2x is recommended plugins. You can use one of them.
Once you edit an image, then the source will be changed.
We are checking the demo data issues. We need to replace the demo data URL with current site URL.
We’ll be updating the item this week.
I want to buy your theme, i want to know if you have a video documentation, i want just to know if i can do more that 1 landing page for every app in my store ?
We have no video documentation, but you can easily manage it. You can create multiple landing pages in a single WordPress Installation. If you need any help with setup theme, demo data. We can help you.
Ok i buy it if i need help i will contact u
Sure,we will be happy to assist
I got this error
—Downloaded files—
The import files for: Layout – 15 were successfully downloaded!
Initial max execution time = 300
Files info:
Site URL = https://studioliongent.com
Data file = /home/studioliongent/public_html/wp-content/uploads/2020/12/demo-content-import-file_2020-12-20__12-11-10.xml
Widget file = /home/studioliongent/public_html/wp-content/uploads/2020/12/demo-widgets-import-file_2020-12-20__12-11-10.json
Customizer file = not defined!
Redux files:
nextapp_options -> /home/studioliongent/public_html/wp-content/uploads/2020/12/demo-redux-import-file_0-2020-12-20__12-11-10.json
—Importing widgets—
Footer Widget Area 1 :
Image – No Title – Imported Text – No Title – Imported
Footer Widget Area 2 :
Text – Product – Imported
Footer Widget Area 3 :
Text – Connect – Imported
Footer Widget Area 4 :
Custom HTML – No Title – Imported
—Importing Redux settings—
Redux settings import for: nextapp_options finished successfully!
—pt-ocdi/after_import—
Sometimes Woocommerce products are not imported properly, luckily there are easy ways to fix woocommerce product options. You can get all demo products file in plugin directory – https://prnt.sc/w6z08v Go to WP-admin > Tools > Import – WooCommerce products (CSV) – Import products to your store via a csv file.
“Note: Preview images are not included”
This gets old when there are sites like Unsplash or tons of other themes that include the images showing the actual preview. I can think of 12 off the top of my head. Just being real here.
Also “preview images” is very vague and doesn’t truly indicate which images are and aren’t included.
Do you have a demo of what it looks like installed after purchase and the AFTER demos installed?
I’m literally on PayPal about to buy this, but I saw that “note” and need clarification.
I downloaded the elementor kit from envato elements and was sorely disappointed. I don’t want to make the same mistake for $40+.
Thanks.
We have to go with Envato guidelines and thats why we can not do it like that. If you purchase WordPressversion, You get demos exactly same as our demo site
Thanks for the swift response. You turned a skeptic into a buyer. I’m having a much better experience with this vs the template kit.
Incoming email. I’ve imported the demo and everything imports fine except wc_update_product_lookup_tables and action-group woocommerce-db-updates.
Fresh install. 3X all requirements like execution time, etc.
Thank you for your feedback.
You can import manually a woocommerce woocommerce/dummy-data/sample-products.xml file from the Woocommerce plugin.
We have not made major changes in woocommerce products.
Can you please send me the HTML version again? It is outdated since the last time. Great theme!
You need NextApp HTML version? Please email me on jakjim@gmail.com
Also your support period is expire so please purchase support extension
Hello, i am planing to purchase the theme. I need to know are the iphone frames mockup included? I will replace the screen of our own.
Please provide screenshot of that section
how can i provide screenshots here?
i have emailed you the screenshots as you have requested. Please review and let me know.
No we dont have the mockups,
Contact us form validation message display need to improve!
Thanks for letting us know, we will try to update the item soon with this.
Please I am having issues with your theme demo data its writing this error Oops! An error has occurred. NexApp shortcode and Post type plugin is disabled. This plugin only worked when Moniepay theme is activated.
I think you have renamed parent theme(NextApp), if you need to edit theme, use child theme to edit template file.
Hello, do you have a demo with woocommerce installed?
Yes, we have installed woocommerce demo product in our demo preview – http://jthemes.org/wp/nextapp/shop/
hi dear, how I can remove or change the blue background for the title, Please find the attached picture https://ibb.co/1KTrzv9
even if I change the color it will be in the back side, please I want to remove this background from my live< kindly find the attached 2nd picture
https://ibb.co/dj5xg7WYou can change Header default background image from Theme options – http://prntscr.com/s78suz
/>
If you have still this problem, email me with wp-admin access info. So I can check it & make quick fixes.
unfortunately dear, still faced some problems with the nav-bar background, I’ve sent you all the require details by mail on jakjim@gmail.com thanks in advance for your support
Whats your site URL ?
HI! Please tell me how to disable scroll Up button. I don’t see any settings for this in theme options.
You can turn off scroll Up button from Theme options > Footer options Please checkout this screenshot – https://d.pr/free/i/0Z6ueu
I don’t have this option( https://prnt.sc/s5s60x
You are using older version of theme, you need to update theme to get this options.
You can setup Envato Market plugin to get securely update from wp-admin area – https://prnt.sc/s630g6
For more details – https://envato.com/market-plugin/
can we use theme as HTML simple website. i mean can we use this without wordpress.???
No, If you want HTML thn you should purchase HTML version and if you purchase WordPress version, we will give you HTML version for free
kindly share the html version link.
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