1800 comments found.
I was expecting things to work buying here 
it say’s “This theme requires the following plugins: Artday Shortcodes, Revolution Slider and WPBakery Visual Composer.”
And when I search for them, they cant be found.
I would want a refund!!!
Hi,
all these plugins are included with the theme. You don’t need to find them separately. Just install them manually from theme folder. Or automatically with just one click on notice you mentioned.
Regards
A lot of woocommerce template files are out of date. Is this ok?
Hi,
you do not need to worry about it. These are simple notices and they don’t affect your shop functionality. But for sure they will be updated on next theme update.
Regards
Hi there, the menu Appearance -> Import Demo Data is missing. Could you give me a hint? Thanks
Hi,
this options is disabled by default. You can enable it from theme options page. Or you can use default wordpress import. In this case you’ll get the same result.
Regards
The Demo Upload does not show under Design/Theme. Via WP Import it also does not upload all the Demo Content, because it simply doesnt exist. It’s not the first theme I install, but this is all very dissapointing! Also it would be nice if the manuals show the PHP settings. Very poor documentation.
Also the Woocommerce template ist out of time. Same with WP Bakery and Green Popups Builder. How can this be, if I purchased the theme just a few days ago?
I expect some help and updates. Also the Revolution Slider needs a licence key…
Guess its time for a mayor update! But I need this problems soved asap!
THIS is a very BAD support. No reaction since 3 days!
Regards, Alexander
This is NO support!!! Wrote you 3 days ago and not a SINGLE answere! Just horrible. Worst so called “support” from all the themes I ever bought.
Envato should really take some actions here!
Just checked again our inbox, there is no tickets from you. Please send it again.
Regards
Hello, there are problems with obsolete woocommerce pages and the latest wordpress version when do you do an update please?
Thanks
Hello please ?
Hi,
you do not need to worry about it. These are simple notices and they don’t affect your shop functionality. But for sure they will be updated on next theme update.
Regards
The Demo Upload does not show under Design/Theme. Via WP Import it also does not upload all the Demo Content, because it simply doesnt exist. It’s not the first theme I install, but this is all very dissapointing! Also it would be nice if the manuals show the PHP settings. Very poor documentation.
Also the Woocommerce template ist out of time. Same with WP Bakery and Green Popups Builder. How can this be, if I purchased the theme just a few days ago?
Hi,
we tru to keep all files and plugins up to date with each theme update. If you have some issues and some updates but theme update is not coming, you can drop a line to us via email, we’ll be glad to help you as soon as we can.
Regards
Hello, slider revolution is requring a license key do you provide
Hi,
bundled plugins here on Themeforest never come with separate license. No one theme on this marketplace will include it. That’s the sense of bundled plugins.
If you have some issues with slider you can send an email to us. We’ll be glad to help you.
Regards
After installing this theme I’m facing 2 issues. 1) Indian Currency symbol not showing 2) Product list in product image square size not showing proper
My website – https://susmitazart.in/
Hi,
1. That’s more of a woocommerce issue. I guess you need to find some solutions already done for your currency.
2. You can manage with shop image sizes from Appearance=>Customizer=>Woocommerce=>product images
Regards
Hello folks, How do I go about getting an updated version of WPBakery? Regards, Zoe
Hi,
Do you have an installation document? I uploaded the theme but none of the demo content uploaded with it.
Thanks, Jan
Hi,
theme documentation is included with theme package. Regarding demo content you should import it manually. It’s not included with fresh installation.
Regards
Hi folks, How can I get a new version of WPBakery page builder as part of my theme purchase? Regards, Zoe
I’ve just emailed you
Nice! We’ll reply you as soon as we can.
Regards
Hello, I am working on a website for 1of1design.co.uk that uses your theme but the menu button on the mobile is unresponsive, if i turn the phone to the side the menu comes up but this isn’t ideal. Please can you advise? I have tried disabling plug ins one by one and had no success. Many thanks, Lauren
Hi,
send please an email to us, we’ll be glad to help you.
Regards
i have an issue with WooCommerce asking me for updating theme
Hi,
these are simple notices and don’t affect your functionality so use the theme without any worries. In next theme update we’ll update all the files and plugins. You’ll be notified when it will be ready for download.
Regards
Hey, i need the sidebar widget to be a slide in for filter function on my site. Have you done this for some one else?
Hi,
you can add any widget you want in your sidebar. It can be filters or any another. You can do so from Appearance=>Widgets
Regards
did you create an update to be compatible WooCommerce Problem plug in Version 7.3.0
Hi,
yes sure, we try to keep them up to date with each theme update. But at the moment I can’t say when it will be ready. In any case if you should have some issues please report them to support@wossthemes.com we’ll fix all them as soon as we can.
Regards
Cant download the file on themeforest bechause the file is infested with malware
Hi,
you should open a support ticket to Envato team.
Regards
Checking back to see if the ArtDay theme is still supported. Thanks. Curt Warner.
Hi,
the theme is supported 
Regards
Or do I just need to repurchase your theme every year? Is there no way to just purchase an update?
Hi,
if you bought the theme, then the theme and theme updates don’t have an expire date. Can expire just your support after 6 or 12 months before purchase. And then if you need some assistance you extend it, if not then not
Regards
Last year I purchased your Artday theme for my website. I am currently getting this message on my Wordpress dashboard: Your theme (Artday Child theme of artday) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
The website manager I used has asked me to download the latest copy of theme from themeforest and send it to him. Can you tell me where and how I can do this? I have just renewed my support and paid the fee.
Hi,
you can download the latest theme version from your account then download tab.
Regarding the theme update and woocmmerce notices. These are not errors these are simple notices so they don’t affect your functionality at all. So you can use the theme with no worries. We try to keep the theme files and plugins with each theme update and sure with next update we’ll update them. But at the moment I can’t say exactly then it will be ready. But for sure you’ll be notified when it will be ready for download.
Regards
