Discussion on GoStore - Elementor WooCommerce WordPress Theme

Discussion on GoStore - Elementor WooCommerce WordPress Theme

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460 comments found.

Hello Some pages When i edit them With Elementor

Shop Blog Pages

i face error “The content area has not been found on your page”

can you advice me to fix this issue

Hi eslam29,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hello! I’m having a problem with the e-shop and it’s probably from the theme. The problem I’m having is that when I’m on the product category page, and I go to the product page, and choose to go back from the browser, the page doesn’t start from the point in the page I was before. It Scrolls up and Starts from the beginning of the page. How can I change this so it starts from the point I was before entering the product page?

Hi Oxygene2021,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi , I want to purchase your theme for my multivendor marketplace . I have already bought pro version of MultiVendorX . Can i use your theme ?

Hi charliej13,

The Gostore theme is compatible with the Dokan plugin. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Best regards,

Hello, my website www.getacustomone.com is utilizing GOSTORE and your shopping cart application IS NOT [ADDING ITEMS TO CART] could you take a look at this and let me know what is going on? my customers are unable to shop at all as nothing actually gets added to anyone’s shopping carts.

Hi GetAcustomOne,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

The categories pages are broken on mobile, it’s displaying products halfway. I have checked on the demo pages, live sites and it’s an issues that affecting websites that have this theme. plese fix the issue

Hi NdovuSEOLabs,

Do you check it on a real mobile device or PC (resize window)? Please try checking mobile layout on a real mobile device because some functions may need to detect mobile device. If you still see problem, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Hi,

1. does your application has REST APIs ? or Support REST API with any of your plugins?

2. Do you have mobile app for the website? or any recommended mobile app which your website supports 100%

thanks

Hi navaseelan,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Can the search bar be replaced with fibo search, I checked your demo and the search isn’t that very fast

Hi Christodoski,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hello! Thanks for your incredible product. I noticed two bugs so far:

1. Mega menu doesn’t show up on Menu setting if I rename it. 2. Showing draft products on Related products section on product page

Hi julia876,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

It seems that toggling the ability to see the Add to Cart button doens’t work properly. I was able to toggle it off, but cannot toggle it back on. The only way I can see it is if I deactivate the Template Library and Redux Framework plugin. Please help!

Here is a product that should be showing the button: https://expguard.com/shop/cs55/

Hi SpykeKrepshaw2,

You may enable the Catalog Mode option in Theme Options > WooCommerce tab. Please check that option.

If it still does not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Hi,

Can we make the phone number clickable in the header?

We also want to know how to change my account menu in the header.

Thank you!

Hi platinumnh,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Slider Revolution – There is a new version (6.6.10) – Please Update

Hi andrecab,

We will check and update the Gostore theme and the Slider Revolution in the next time.

If you need more help, If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

I am currently researching on this theme and comparing others this looks eye-catching and easy to manage others have a lot of clutter, I am looking forward to building a multi-vendor store website like aliexpress and will surely try this one paired with dokan plugin. https://docs.theme-sky.com/gostore/#introduction this is the official documentation, right?

Hi honeybunny8040,

Yes, that’s right. This is our document. Also, the Gostore theme is compatible with the Dokan plugin.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

:grin: Sure I will contact the support if needed in the creation of my website thanks for your response.

Hello! I just bought this last night and our CEO does not plan to use this and is asking us to return it for a refund. We are [not] using it in the WordPress site we are publishing.

Thank you for understanding.

Kind Regards,

Kyle Baker

We [ARE] going to utilize your web store theme! the Variant page builder in word press was giving us mad drama so we are going to go with the simple, efficient and functional store theme you have built. thank you very much. so please cancel, our cancel order request. We [are] enjoying and excited to utilize this theme. thank you!

Hi Kyle Baker,

OK :). If you need help about using the theme, please open a ticket here https://skygroup.ticksy.com/

Have a nice day!

hello i want to know how to setup the admin page and how to upload the theme to wordpress

Hi pain07,

We have replied to your ticket. Please check it again.

Best regards,

Hi we bought your theme and we need some help to use it

Hi platinumnh,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hi. I am face issue with product page buy now button disable when I scrolling down the page then buy now button enable kindly resolve the issue I will record the screen and I upload video into youtube kindly watch the video and give me solution

https://youtu.be/Iht9WjDlk-E

Hi RakibAhmed24,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

hello we are having problems with Filter in mobile screen , as we open shop on mobile filter button disappear and everything is break

Hi phonenixdc,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi, we are having an issue with GoStore search bar and WPML. When you are doing a search, using search bar in the Top Header, at the end of the list of results found, there’s a link named “View all results…”.

The issue is the following: - if I’m doing the click on “View all results…” through the Spanish language (default), this link will open a Shop page with the Spanish products filtered

- if I’m doing click on “View all results…” through the ENGLISH language, this link will open a Shop page with the Spanish products filtered. I should show English items filtered but are in Spanish.

- if I’m doing click on “View all results…” through the CATALAN language, this link will open a Shop page with the Spanish products filtered. I should show English items filtered but are in Spanish.

The website is militariabcn.com

Please try to do a simple search using “flag” as term, in the English section and “boina” in the Catalan section. You will always get Spanish results.

This is a clear issue. Please could you help us to solve it? Thank you,

Hi militariabcn,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Ticket opened

Good evening, I have display problems on the site, precisely on the my account page, the writing (edit-address) is missing. can you help me?

Hi DanieleMidolo,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi, I have the theme installed on my WP. When I try to add icons to my vertical menu, the icons just disappeared. with some cases the menu item associated with the icon also disappeared! The thing is that the first 5 items are presented correctly with these icons.

Please help me ASAP!

Hi office945,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

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