366 comments found.
Hello, I’ve just bought the theme a few months ago, it is only working properly with an older elementor and wordpress version, when can we expect an update to the latest wp version? Thanks, Peter
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
the demo is not going properly, the site is broken. It wasn’t meant to be done for money.
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Everyone is complaining about the same problem. Please return it or I will file a complaint.
Please check your ticket. The support team has checked and replied to your ticket.
will the current release work with word press 6.02
Hi there, thanks for contacting us. Yes, the theme works with WordPress 6.0.2. Thanks,
Hello Team,
I am unable to import my demo. Please help with that fix ASAP.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
HI, Demo Import gives 500 error, kindly see the ticket and do the needful asap. TICKET #3071717
Dear mate, Sorry for the late reply on weekends. We solved the issues. Pls recheck the site. Thanks.
Thanks for resolving the issue.
Still there are some issues, check my comments on the same ticker: #3071717 – Kindly resolve the issue…
They say the demos are not loading, give your wordpress information, we will install the demo you want. Isn’t that so silly? I want to see all demos, maybe I will try one by one. the old one was good, all the demos were showing i think before you buy don’t forget to do a good research
Hi,
If you need support, please contact us here: https://wpopal.ticksy.com/. For all theme demos, you can check here: https://demo2.wpopal.com/strollik5/#demo-landing
Thanks,
Have Strollik 4.x and 5.x but both do not seem to work the latest Elementor (3.6.5). With Strollik core activated, Elementor just spins when loading and does not work. If I deactive Strollik core, Elementor works fine. Am also on Wordpress 6
Hi there,
Thanks for choosing our theme. Please update your theme to the latest theme version 5.1.0. You can download it from ThemeForest.
Thanks,
Hello,
Can i increase the excerpt size of the blog archive (layout 2 on the blog archive).
waiting for reply, thanks
Hi there,
Thanks for choosing our theme. For your question, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you.
Thanks,
When will the following file be updated? The core files get updated but this one seems to remain outdated. Please advise.
single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0
Hi there,
Thanks for choosing our theme. Please wait, we will update the theme soon. You will receive an email notification for it if the theme has a new update.
Thanks,
Hi,
We have updated our theme recently. Which theme version are you using? Maybe the theme version you are using is outdated. You can contact us via email help@wpopal.com and send with your site login details, we will update the theme for you.
Thanks,
Hi, is the last theme update (24 November 2021) compatible with: - WP 5.8.2 - WooCommerce 5.9 - Elementor 3.4.8 - Elementor PRO 3.5.2?
Thanks in advance, Roberta
Hi there,
Thanks for using Strollik. Yes, in the new update, the theme is compatible with WP 5.8.2 – WooCommerce 5.9 – Elementor 3.4.8 – Elementor PRO 3.5.2.
If you want to update your theme, please backup your site first. If there is any issue, you can contact our support team here: https://wpopal.ticksy.com/
Thanks,
I setup Dronik theme. but responsive view is not same as Theme demo
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
can you refund me this for buy the other theme that you support?! Now i have a Project for tis Theme…
Hi, can your theme support wordpress 5.8?
Hi, yes, it supports WordPress 5.8. Thanks,
Error checking the add to cart function
https://demo2.wpopal.com/strollik5/home-25/ this down too: https://demo2.wpopal.com/strollik5/home-1/Thank you. We will check it. The add to cart function in Home 1 works. Please check.
Thanks,
I bought the Strollik theme from this site but when I want to upload it to my wordpress account it says the llink is expired.. Can you help me with that or help me to get a refund?
Hi there, thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you with demo import. Thanks,
Is the Strollik them now the same as the Smartic?
Or does Strollik still supports the latest wordpress and woocommerce versions?
Yes, Smartic is an update version of Strollik. Strollik now supports WordPress 5.7 and latest WooCommerce. Thanks,
I see. Thanks for the reply. In the meantime I bought smartic as well. Could I get a refund for strollik since I will be using smartic for futher work?
I only read about the merger after I purchased the Strollik theme..
You can request a refund for Strollik and buy Smartic. Thanks,
And how can I send a request refund?
You can submit here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks,
The customer support is good. But there are few bugs after I installed the demo and this theme is not suitable for my business anymore. Can you guys please check my refund request? Thanks a lot
So this theme does NOT support Elementor 3? Does your other theme, Smartic, support it instead? And is it an easy drop in / replacement for this theme, in case we need to upgrade to that Smartic theme?
Yes, Smartic supports Elementor 3 and it’s an upgrade version of Strollik with more demos. Thanks,
Hello
Where can i find the xml file to import the demo please ? I bought the theme 2 years ago (no support anymore) but I need to setup my website again
thank you
Please send your site info to our email help@wpopal.com, we’ll import demo for you. Thanks,
In the single product theme, can I have the main Product Add to Cart and have the complimentary product in the list below from where we can Add to Cart them or go to their product page?
Hi there, the theme currently doesn’t have that function. But we can custom your site to have it. Thanks,
Hi, is the last theme update (30 April 21) compatible with WP 5.7.x? Which are the latest WooCommerce and Elementor versions supported? Thanks in advance, Roberta
Hi there, thanks for choosing our theme. The theme is compatible with the latest version of WordPress and WooCommerce. For Elementor, it doesn’t support Elementor version 3.x. You can think to change the theme to the new theme that is the same like Strollik. It’s Smartic: https://themeforest.net/item/smartic-product-landing-page-woocommerce-theme/29259690
Thanks,
Ok, thanks a lot. Can I migrate my Strollik licence to Smartic or do I have to buy a new one?
You needs to buy a new one. Because each license of a theme is different. Thanks,
Ok, thank you very much!