10590 comments found.
Hello, i’m still waiting for my refund please! It’s been 5 days now!
Why is everyone ignoring my refund request ? It’s been almost a week now! I’m still waiting please
Your refund request approved from us https://tppr.me/EL9MO it can take 3-5 days from Envato to proceed.
I just sent an email. can you answer please? I know it’s a lot of questions, but I’m starting in wordpress/elementor pro. Thank you for understanding!!!
Hi, you got reply on Saturday, Sunday support team is off, you will get counter reply today(Monday)
Hi, I want to deactivate a license on my previous website, but the website was deleted so I cannot access it anymore. How can I deactivate it? I want to install on a new website. Thanks.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, how can I add pages in the user dashboard sidebar ?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello, can I install more than one demo? I’m using demo 21 but I’d like to use some things from the other demo pages and copy and paste them into the demo 21 pages. But I don’t want to lose what I’ve already done. it’s possible? how do I do that? Thanks.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Pre-sale question Hello, i liked your theme. 1. My client need some changes so can I modify or create database tables and also create or modify apis?
2. is there any hidden charges after installation except Houzi flutter app $59 and Houzez theme of $69
Hi,
1. Yes, you can do.
2. There are no hidden charges Houzez price is $69. Regarding Houzi, it is not our app, it is from third party developer.
Pre Purchase questions. Can users register and create a property listing? How many users can register and create listings? Can the creation of single property listing be monetized? I want a Theme where individual home owners can list their own property for sale or rent
Hi,
1. Yes, users can register and create properties.
2. There is no limit for users register, unlimited users can register and crease listings.
3. Yes, it can be monetized. You can charge per listing or can sell subscription to users.
4. Yes, Houzez allow individual home owners to list their own property for sale or rent
Regards,
Do you offer installation service for this product?
Yes
Hi, I just submitted another response to support. Thank you and sorry.
Our team checking your ticket
Hello, I sent an email again, I’m so sorry !:(
No problem, our team will get back to you.
Hi team. I can’t find anything on how the promote system works ? Is there a featured option or a bump-up option ? How does the promotion system works ? Is it only based on membership or users can pay and promote just a listing at the time ? Could you please explain because i look at the documentation files and cannot find the answers ! Thanks
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, thanks. I’ve asked for refund because the theme does not suits my needs. I’m still waiting
i want to ask .can we add flaticon icons to types ?
Hi,
No you can not upload the flat icon on the site. You can only use the FontAwesome icons and custom icon images on the site.
Best Regards.
Hi, is there a way to bulk import properties or does it only work via MLS / IDX plugins? Thank you
Hello,
thank you for reaching out.
Houzez is compatible with WP All Import’s easy-to-use drag & drop interface makes it possible to import data from any XML or CSV file, no matter the structure, to any place in WordPress. in order to use WP All Import plugin, you need all your website data organized into a CVS or XML file.
Install WP ALL Import plugin
Access your Houzez website and install the WP ALL Import plugin https://tppr.me/PRfat In the main Houzez folder, you downloaded from ThemeForest find houzez-xml-csv-property-listings-import.zip https://tppr.me/ORZrk Install and activate houzez-xml-csv-property-listings-import.zip from Plugins -> Add New -> Upload pluign
After that, you are all set to start to import your content. To configure your import, simply drag & drop the elements in your file to the post title, content, Custom Fields, and other text boxes in WP All Import.
Check the 2 videos here below to see the process
Learn how to use WP All Import’s drag & drop interface to import your XML, CSV, or Excel file.https://www.youtube.com/watch?v=micwcaIKnZc&feature=emb_title WP All Import – In-Depth Overview: https://www.youtube.com/watch?v=pD6WQANJcJY&feature=emb_title
Best Regards.
Hola, he comprado el theme pero no me aparecen las templetes cuando creo una nueva página. Como soluciono este problema? Gracias
Deberia aparecer en atributos de página y no aparece
Hi,
Can you please share the WP admin login detials of your site through our support forum then we will check and solve the issue on the site.
Please open a ticket using this link https://favethemes.zendesk.com/hc/en-us/requests/new
Thanks.
Hi, I sent an email to support today with some questions about the theme, can you please respond? it’s urgent 
thank you
Ticket ID?
Hello, I just sent email ID 49319 please help me. Thanks
Hello,
We have already replied to your ticket. Please check the ticket now. If you will sent the reply again then please wait for the next message.
Best Regards.
Yes, I replied again. I am waiting for your reply again. thanks.
Ok
Importing DEMO is not Working. DEMO file does not exist. https://ibb.co/rH72ZhT
Open ticket on support forum with website link and admin login, our team will import demo for you.
Can we add/view videos to the property details page slider along with the gallery and map?
Hi,
For this, you have to create the proeprty page with Elementor, then use the Elementor widgets on that page:
https://favethemes.zendesk.com/hc/en-us/articles/360046499172-How-to-create-a-property-detail-page-template-Elementor-FREE-https://favethemes.zendesk.com/hc/en-us/articles/360046949691-How-to-create-a-global-property-detail-page-template-Elementor-PRO-
Best Regards.
The crm disappeared, I followed the instructions, but it doesn’t have any menu. They do not explain how to implement them either, if anyone knows how to solve it, thank you
Pages > Add New to create a new page and from the Page Attributes box located in the right sidebar select Template: Houzez CRM and Publish
Hi,
Can you please share the WP admin login detials of your site through our support forum then we will check and solve the issue on the site.
Please open a ticket using this link https://favethemes.zendesk.com/hc/en-us/requests/new
Thanks.
Hello sir, is is possible to edit searh result template please? and how? I want to remove the map beside it if possible. please need your support thanks
Hi,
You can not edit the search reuslt page template. But you can set the halp map page as search result page from Theme Options >> Search Result page >> Set the Half Map page as saerch result page: https://ibb.co/G3yJq1Q
Best Regards.
Hi team, i’m getting “redirect_uri_mismatch” after i set up the google login. Could you please help me solve this issue. Thanks
Hi,
Please read and follow the instructions here: https://favethemes.zendesk.com/hc/en-us/articles/360039453571-Setup-Google-Login-APIIf still issue not solved then please share the WP admin login detials of your site through our support forum then we will check and solve the issue on the site.
Please open a ticket using this link https://favethemes.zendesk.com/hc/en-us/requests/new
Thanks.
what does Realtyna MLS Sync plugin do in website also it says it will work only if i ename main theme not child theme, but this is not good
Hi,
Sorry, I did not understand your issue properly. Can you please explain your issue with help of the screenshots for better understanding.
Best Regards.
