823 comments found.
Updating to latest version of Learnpress breaks header and footer. Client very unhappy.
Hello, Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to fix the problem. Thank you!
Thanks. Downgraded Learnpress and issues resolved.
Elementor 3.11.1 Breaks Some of the MaxCoach Elements. Is the latest release compatible with elementor 3.11?
Hello, MaxCoach is compatible with Elementor plugin 3.6.1 so it might have some problems when you update it to version 3.11.1, please downgrade it to keep your theme from compatibility issues.
Good day, I bought the MaxCoach template back in 2021, but my web developer still can’t get it up and running. The bug is that Learn Press doesn’t support Woocommerce in the template. Eshop for Woocommers products supports. The template therefore has 2 shopping carts that do not work together. This is how my developer explained it to me. Please, is there really such a serious error? Then why does this template have LearnPress and not, for example, LifterLMS. Please advise me how to proceed? I need to organize the membership section, as well as sell products and events in the shop section. And I need to have it clearly arranged for legislation and my accounting. Thank you very much for your help in this matter. Erika
Hi,
if you want to use LearnPress with WooCommerce, please buy this addon from the ThimPress author
https://thimpress.com/product/woocommerce-add-on-for-learnpress/Regards
Hello, I have been doing updates on the Maxcoach template website and using your learnpress-woo-payment plugin via FTP. The license is set in the administration, but unfortunately the automatic update does not work, so the only option was to update via FTP. You probably have a bug there, because when I try to insert the license in the administration, I get a syntax error. Could I ask you for help with support how to solve this so that it can be updated from the administration? Thank you.
Best regards, Feketová
did this theme support woocomerce ?
Yes, of course, MaxCoach does support WooCommerce
Hi, I like your theme but what I noticed to be missing is a landing page template where menus and footer are not seen. Landing pages are very important for an online course promotion. Is it possible you add at least one one? Thank you. El
Hi,
You can enable Footer and Header for any pages that you want easy.
We have option to help you do it in the theme.
Regards
Hi, max coach wp theme is integrated with paid membership pro and polylang but I have an issue when I defined the pages for English it takes for both Arabic and English instead of using the Arabic pages when the website language is Arabic and I have another question does the theme integrated with another plugin for the subscription plan instead of Paid membership pro?
Hello, thank you for reaching out. You can also use WooCommerce Subscription plugin with your theme. For the issue you’re facing at the moment, could you send an email to support@thememove.com so we can check and help you?
Hi! Can you swap elements from one layout and use it on another? My developer said the elements on your theme are customizable. Is this true?
Hello, you can definitely do that. The demos are just for demonstration, you can easily customize your favorite design in many ways to suit your needs.
Hi, I bring to you one concern on my site via support section and I havent received any response yet.
Hi,
Where did you submit the support request?
Here is our support system: https://thememove.ticksy.com/
Regards
Hello, Thank you so much for your amazing theme of Maxcoach. About a week ago, the admin stopped receiving emails when a course is purchased or a new person has signed up. I’m wondering if you have any troubleshooting suggestions? Theme and all plugins are up to date. Thanks!
Hello, I think we will need to check your site to find out the root cause of your problem.
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you to solve the issue step by step.
Thank you.
ok i see new update thanks
Hi In the user profile page courses tab, even we add the translation for the statistics title they still appear in English and also the link of forgot password in Arabic redirect to English lost password page
Hello
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step.
Thank you
I already sent email but got no answer but I’ll send another one now
We will check and reply to your email soon.
Regards
Hi, may I know why the user profile tabs links in multi languages in arabic give 404 page not found
Hello,
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step to solve the problem.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you.
hello, when I activate the theme and click on new page or the existing pages, it comes out white screen, help me please
Hello,
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step to solve the problem.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you.
I have written by email but I have not received an answer
Hi, we are so sorry for the late response. Email is not our main support channel so the response time will be slower than usual. We will check and help you asap.
I also recommend you extend your support package to get the best help.
Thank you.
Does this theme come with a child theme? If not, what child theme do you recommend to use with this theme?
Hi,
The child theme is available in the package for you to install.
Regards
Thanks for your response. I sent you a DM on Twitter. It basically stated that I have a client who hired a web developer to build her site. I believe the web developer was the one who purchased this theme on behalf of the client and installed the theme to the site. However, the developer did not install the child theme and now we don’t have access to it. Is there anyway that we could get the child theme from you?
Unfortunately, we can not share it for non-purchased users yet.
Regards
My client is a purchased user. She is a license holder. The theme is installed on her website and the she has the license. I sent you guys an email yesterday to frank@thememove.com. Is that the correct email? I prefer to speak to someone who could help us with this situation.
We will check and response to your soon.
Thanks
Hello the woocommerce templates for cart and another ones says to me are outdated.
Hello, you can ignore that warning. It’ll be gone when we release the new update. You can still use the theme as usual so don’t worry. Regards
The live preview for this theme is not working. I have tried with multiple browsers and still no luck
Hello,
I checked and see that the preview is working fine. Could you send us a screenshot of the problem so we can check?
Thank you
Hi,
Is it possible to change the function of CTA button like “BUY NOW” “START NOW” for individual courses to send users to another website like Udemy etc.?
https://preview.themeforest.net/item/maxcoach-online-courses-education-wp-theme/full_screen_preview/26051639?_ga=2.59962669.1297074084.1669671466-674857826.1665381051Hello,
Thank you for your interest in our theme. All the features you’re asking for are available. You can set up them easily with MaxCoach.
Regards
Does the last version of MaxCoach include the New Sales Coaching demo?
Hello, Max Coach new version does include Sales Coaching demo. Regards
Hi There, Quick Presale question
Is it possible to have membership based selling instead of selling individual courses? I want to sell the courses on yearly subscriptions, also can it be integrated with Paid membership pro?
It yes, where can I find that. Because I didn’t find that option any where.
Hi,
You can use Paid Membership Pro plugin to build your own membership to get that.
Regards
Thanks for quick reply. I hope, I can do that with out creating levels right.
I saw, so many tutorials. They are saying to create levels first to make the course available for subscription..
As we are building one course website, making subscription levels is not a good idea
theme has a cache issue, has added cache plugin still in some device has to clear cache, how to prevent further
Hi,
Elementor stored the cache.
You can refer this topic for more details
https://elementor.com/help/caching-prevents-live-site-from-showing-changes-in-editor/Regards
