269 comments found.
How can I mark a property as SOLD? Does this theme have any way of doing that?
Hi,
You have to create a status as sold https://clip2net.com/s/4hSeBM5 then set the status from the listing editor https://clip2net.com/s/4hSeDLV
Thank you, SmartDataSoft Team
Can you tell m ehow can i edit Listing Single Layout
Please follow the screenshot http://joxi.net/D2PaB1RSW4z6xA , for more details https://support.smartdatasoft.com
please check TC1DB9212-001-HOI ticket thanks
Hi,
Apologies for the delayed response to your ticket. We were offline. We’ve since responded and appreciate your patience.
Thank you, SmartDataSoft Team
Hi
I want to remove few options, like
1. from dash board no one should be able to add the agents and agencies, we want it to be done in back end only. 2. Don’t want to collect too much of data of the properties, just want title, description, photos, location, type, and few other customized details only, how to do that??
Hi,
Please use custom css to hide the edit agents form and remove the sections from the listing settings https://ibb.co/kKDKgHt
Thank you, SmartDataSoft Team
Hi my sign-up page is not showing the field name please resolve this issue my client is very impatient, I have raised the ticket for the same. kindly revert and resolve this. I have attached the image also.
How can i edit the enquiry form in the widget section “Listing Enquiry Widget” like if i want to add whatsapp no in my form then where is the option to edit it? or like if i want to add a dropdown or change the placeholder, kindly revert on my comment.
Thanks
Hi,
We are sorry that you can’t modify the current inquiry form but you can only change it to another new one. Please create another new contact form using any contact form plugin and then add the shortcode of the form through the widgets and that’s how you can replace the form in the listing single sidebar. https://clip2net.com/s/4hN1ku1
Thank you, SmartDataSoft Team
Done thanks
I am finding it difficult to integrate my choice of payment gateway (Paystack) and the Resido theme (especially the membership subscriptions). Please help me integrate the payment gateway (paystack) on my wordpress and the Resido Listing and Sales pls.
Hi,
Please install the “Woocommerce” plugin and then install the “Woo Payments for Essential Real Estate” plugin and then add the payment gateway through WooCommerce.
Thank you, SmartDataSoft Team
hi, thank you for that great theme! I would like to know if I can change the language in cyrilic alphabet or find a plugin to do that or which folder should I access to translate everything into my language which is Bulgarian
Hi,
We are pleased to hear that you were able to translate the theme on your own. We understand that you were able to translate the theme on your own. We appreciate your efforts in translating the site.
Thank you, SmartDataSoft Team
i just bought this theme and its making me feel so bad that i cant install it….. it keeps showing “Your Purchase Not Found. Maybe You Try With Different Account. Use the Account which were used to buy the theme. Error Code 404”.........
pls help me ASAP…. my client is impatient
Hi, Please open a ticket in our support system we will check the issue for you. Thank you
I don’t know how I can access support. Pls can you paste a link to that effect
I am finding a problem with activating the theme…. Pls what do i do… it shows me “Your Purchase Not Found. Maybe You Try With Different Account. Use the Account which were used to buy the theme. Error Code 404”......
i am really confused pls help me…. This is my account i used in buying the theme
Hello I am Emmanuelle Question before purchase:
I would like to know if the theme is also available in French?
I noticed the discount, I would like to know after the purchase how much will be the payment?
will we pay for the theme each year or just the support?
Sorry you need to translate in your own language. User only need for support
you mean that the text is customizable? also the property management plugin?
Hi, Yes all the texts are customizable in our theme on the frontend. thank you
Hi, I’m trying to install the Resido theme, however 3 of the plugins are giving me this error message:
Downloading installation package from https://my.smartdatasoft.com/ck-ensl-api?qfuUZO%2FnMlPxbQbr0r5Seu1QOb%2BIVDpoDxWso8%2FC%2FWUxI%2B87nAgdMwvwQa32tRQBs6m69q%2FzyrVNwEIiiVuM8gXpACLJcwLEThLnFxUw5Fs%3D…
Download failed. Unauthorized
The 3 plugins are: Resido Core, Resido Demo Installer and Woo Payments for Essential Real Estate.
Can you assist?
Hi,
This is actually license issue. You need to update the theme to the latest version first or if it is up to date then you need to deactivate the license and activate it again and the issue should be fixed.
Thank you, SmartDataSoft Team
Thanks for the quick response. How do I do that?
Hi,
Please follow this documentation for that https://smartdatasoft.com/docs/gen-docs/new-license-system-in-theme/how-to-manage-your-license/
Thank you, SmartDataSoft Team
Theme purchased all pages are setup everything done but couldn’t find any demo to import why, pls tell from where can I import demo asap so that I can only customize the theme through content else refund as it is a waste of my money without demo.
Hi,
Please follow this screenshot for that https://prnt.sc/j74oVWGChsLq
Thank you, SmartDataSoft Team
Screenshot not opening
Can u please send me a proper picture of it
on email if possible Email: sales.rufimarketing@gmail.com
I am still waiting pls reply and share me or email me proper screenshot asap
Yes checking thank u
Now what to do pls tell?
Hi,
It means your server’s PHP configuration limits are the reason for the problem. You should contact your hosting provider and ask them to increase those limits to a minimum as follows.max_execution_time 600
memory_limit 128M
post_max_size 64MB
upload_max_filesize 32M
Thank you, SmartDataSoft Team
alright
Actually I am making this website right now on localhost not on hosting server how can I increase the limits through it?
as I don’t have access to cPanel
I did through folder in Xampp thank u for your help If any other issue comes I will tell u thanks
Is there any option for PKR currency to add. Please add it so that I can show my prices in PKR Currency.
is there any documentation page to whom I can follow for better guidelines
Hi,
Yes this is the link to our theme documentation https://smartdatasoft.com/docs/resido-real-estate-listing-wordpress-theme/ and the currency is available in the listing settings https://clip2net.com/s/4hKRfE3
Thank you, SmartDataSoft Team
ok sure thank u checking
I changed the currency now its giving this error
as I changed the currency to pkr why is this giving error and not showing currency
and thank u soo much for the documentation link, it really helps
Hi,
This is a very unknown issue as we never faced this issue before.
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
ok sure
done issue solved I just got into wp-content – plugins – resido-core – functions.php file and added one case of PKR which was not in it and now issue solved see its removed Thanks
Issue resolved by me but the point is that u can add this line of code as shown in screenshot for your help and improvement for others.
Some issue I am finding pls help 1. I want to remove some icons from the share button in property 2. I want to remove add listing button and agent pages and agent data as I don’t want any other 3rd party agent on my website, only admin me who can add listing so that user can book the property that’s it 3. I want to add a book now button in property, how can I do that?
4. I delete these custom fields from button as I save the updates they appear again why?
I am waiting pls solve this issue asap Thanks
I am still waiting no reply pls tell as my whole website is ready just few steps left that’s it
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
ok sure thanks
I will create a ticket asap so that the issue can be resolved.
Why are my links redirecting to home page and not accessing any other page.
I mean every page of about and any other is opening only home page why? Link: https://rufimarketing.com
Hello, You page link is not properly set. Please give link and check. This is not theme related issue. It is wordpress default menu settings configuration issues Thank you
how can I set that?
Please search in google and you will find many videos related to wordpress menu Thank you
and where can I give the link?
I did through apperance – menu but no problem solved
Hi,
You have to add the embed video link to make it work. https://clip2net.com/s/4hZpau0 You can find this link in the share button pop up of the YouTube video you want to share.
Thank you, SmartDataSoft Team
ok sure
what have u sent me?
I am talking about primary menu and links not embeded video
I am talking about the link why my all pages are opening only home page why?
still no reply as always
Our team will reply you soon. The issue which you show in ticket is related to your WordPress. If you have doubt you can install new wp and our theme. Your WordPress page have no permalink options like all wp site in pages settings.
ok sure thank u
Hello,
Presale Query:
What can the registered users do, and can we have a preview of agent dashboard?
Thanks
Hi,
You can sign up as a user and then check the dashboard by yourself on the site.
Thank you, SmartDataSoft Team
when I activate the plugins Resido Comparar Resido Core Resido Listing my wp-admin page redirects to home
Hi,
We have found the ticket you opened in our support system and replied you there. Hope your issue is fixed.
Thank you, SmartDataSoft Team
How can I update the calculator currency? I have changed the currency from woocommerce and property listing setting. But the calculator is still showing the $ currency.
How can I update the calculator currency? I have changed the currency from woocommerce and property listing setting. But the calculator is still showing the $ currency.
Hi, The currency should be set automatically in the latest version of resido core plugin. Please see if you have any update available in your dashboard. Thank you
Thanks. It’s working now.
Hi there, really nice theme you got here. I have few pre-sale questions before purchasing, if you can answer them, I’d appreciate a lot.
I wanna create a scenario in which I don’t wanna show the details of the vendor/customer on the frontend, for each listing which will be added by the vendor, it should first be approved from the backend and after that, in that listing, I wanna have a book/submit button on which if the customer/vendor fills the details, it gets notified to the admin/ super admins only, not to the vendor who has created the listing. Is something like this possible?
Secondly, I wanna know can I / vendors add their listing based on geolocation and can people search through geolocation as well?
I’d highly appreciate if you can answer these query, thanks a lot ~
hi,
can i get access to backend to see how flexible is theme in actual use, what are changes we can make, as we are looking for buying multiple licenses.
Hi,
We are sorry we dont have that option right now. But we used Essential WP Real Estate plugin for the theme. Which is a free plugin from wordpress.org. You can check the plugin by downloading from here.
Thank you, SmartDataSoft Team
my properties price are not a single price they are in ranges. how to i add more than one price to an item depending on the choice of customer
Hi,
Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Hello Can you give us more details on the specific fields we can create regarding the properties (house type, constuction type, energies, kitchen numbers…) can we freely create these and perform an advanced seach based on these ? Thank you
Hi,
We are working on this feature. So please buy the theme and then give us a knock on the support system we will deliver you the work as soon as we are done.
Thank you, SmartDataSoft Team
Hi, Can you clarify how many different property fields exist in the current version then ? Eg: Property Type, Property Categories, Beds, Bathrooms, Price, ... Thank you
Hi,
These are the fields available in the theme for now. Please follow this screenshot https://prnt.sc/Cp_XSTkxef2f
Thank you, SmartDataSoft Team
