Hello Radius one of your plugin or themes is having problem i am using it with elementor but elementor show me can’t edit the page i deactivate all the plugin except elementor but still show me the same problem i will give u all my login to see the problem pls help me

How do I add a different header to a specific page? I see that you can do it by where do you code that?

Also how do I use the fly out veritable menu on mobile? I goes away on mobile but I want to use that for the menu on mobile and desktop.

Hi,

Can you please check and reply on support ticket ID# 55204 I have sent it 5 days ago and still waiting for your response. I also sent you a reminder but no response yet. I have reported two bugs and need a fix asap.

Looking forward to your positive response.

Hello,

I like the everything about theme and want to purchase it but my concern is about Google Page Speed. Your demo is failing on Core Web Vitals specially on performance and Accessibility points. I tested many internal pages but most of them has same issue.

Currently using NewsPaper 12 theme and it is giving me all green on both mobile and desktop. But I want an elementor based theme.

Can you please optimize it a bit more??? Is it possible or not??

Please i am getting this error

Declaration of RTCustomizer::get_option($id) must be compatible with RTOptionFramework::get_option(string $id) in /home/cesanweb/public_html/wp-content/plugins/digeco-core/optimizer/RTCustomizer.class.php on line 5

Hi Radius Theme,

I have a problem about install demo contents. I am trying to install Home 15 (One Page) and i get an error and says me to check debug.log. Debug.log says about Woocommerce and Elementor. I sent you a support ticket please help me as soon as possible.

Hi Radius Theme i have the problem on your theme for toggle off button, navigation menu and footer as you show me you wanted me to make a video an show you where the problem is i made the video an show you please solve me the problem Thank you radius

Hi Thank u you have solve my problem with id ID# 52504 i have another question on your themes, 1. how can i make padding the navigation menu on your themes because i have 7 pages when i try to add 1 to be 8 my button toggle is blocking and my button is falling down so i need more padding which will allow me to add one menu 2. when i person click the toogle button my logo is bad i want to reduce it with padding how can i do it. 3. how can i customize the footer or remove the text which u inserted in the footer. 4. how can i remove the achieve pages which u inserted on your themes and the backround. I have attached the screenshot of all what i wanted to be on my comment pls i need your help. https://www.awesomescreenshot.com/video/13903684?key=a5c39359d0ba6d256f86a84e157591cd Best Regard Kaseem

I request a ticket from yesterday for urgent problem and no one reply when i expect to take some support here guys?????

Hi, Is Digeco compatible with Wordpress 6.1 ?

Hi Thank u you have solve my problem with id ID# 52504 i have another question on your themes how can i create megamenu and also can i use another plugin like elementskits to create a meganu or from your theme there is place where i will create the megamenu thank u

Digeco Core does not exist in WordPress Plugin list anymore. How can I install it?

Hi Thank u you have solve my problem with id ID# 52504 but i have a question if i want remove or rename the navigation menu how can i do pls guide me

What is the meaning of “Use by you or one client, in a single end product which end users are not charged for”? If I’m making a website for my client he can’t sell products in the website?? I didn’t understand the different between single to extended license

Hi there, I bought this theme weeks ago I had issues on my domain company so I decided to change it, when I try to activate the license on my new domain but it says the license is already used, can you deactivate the previous one and help me activate the one on my current domain.

Thanks

Hello,

1) I want to remove search bar and category list on the blog page right side. How can i do this?

2) How can I reduce the height of the background? It’s too height for me..

Thank you..

Hello, I want to Animated Text Headline like Elementor Pro. I can’t see anything like this in the RT Plugin. Is there such a feature in the RT plugin?

Like https://www.radiustheme.com/ mainpage animated text plugin ?

I am writing t to let you know how disappointed I am with your customer support team. after I’d read great reviews of the theme online and I really liked the look of it and it’s function, and I have been used the theme since 1 year and I renew the support ticket to help me solve the problems and some bug issues on the theme.

I was so disappointed, the support team doesn’t have any professionalism at all, delay in replying, a day, two days, and sometimes three days to answer and solve a minor problem, I am surprised that such a well-known and respected company could allow this kind of unskilled employees give us this kind of poor support.

I would like an explanation of what I have experienced, also an assurance that this will not happen again.

Please contact me at your earliest convenience to discuss this matter and to outline how to intend to rectify the situation. and please not by email I want a call I received many emails from you guys the support is very poor.

I lost a lot of money because I trust your Product.

Hi, is the demo content (images) also included in the license? Just wondering because it’s called demo content.

Hi Support, When I use Elementor to build home page, can I use any module can showcase the latest around 4-5 blog posts on the website?