26 comments found.
I created a support ticket but no one responded.
I have an event error. If I add a date in the admin on the day the event will take place, another date appears in the interface.
I can’t add a link to the contact button in the sidebar
If I access the event_detail element templates I get a fatal error.
Can you help me? Thank you
We always reply to ticket within 24 hrs. We already replied to your ticket please check there and reply there. Thanks
Hi, i’m interested in the theme but would like to use tutorlms and I noticed over the past few months it being mentioned it will be integrated, do you have any updated timeline or roadmap on this?
Within 10 October, 2023, we will release. Thanks
Any update on this?
We are still working on it – after releasing we will notify you. Thanks
Any update on this?
I will update you sir. Thanks for your patience.
Do you have figma file?
Yes, We have. Create a ticket here for getting the figma file:
https://rstheme.com/support/oK I sent you a ticket. The theme has many bugs and problems. You need to fix it!
I already replied of your ticket – shared figma file link and explained what you asked. Thanks
Are all inner pages purple?
If I choose the UI/UX Design template, will all inner pages uses blue and yellow colors as base?
Yes, all inner pages purple. You can change all colors from inside of the pages – as we built this theme using elementor. If any help needed our support team will help you or you can ping me personally through whatsapp.
Thanks
It’s horrible.
Sir, we developed each theme for managing everything from backend. You can change your logo, colors, typography from admin.
Hoping you will get it. Try to become our customer – hoping you will enjoy it.
Thanks
I would like corrections made:
> 1) Adapt the colors of the inner pages for each demo. And don't leave all pages with the default purple color which is only referring to the "Online Course(Main Demo)".> 2) Fix "Demo import" problems. After imported, the logo shows some svg missing files.> 3) After import, I tried to use the "UI/UX Design Course" page, but it is not 100% mobile friendly. The main banner has some images overlapping each other.> 4) I couldn't easily find the options to replace the logo and colors. In my case, I wanted to use the "UI/UX Design Course" page, which has blue and yellow as the main colors, but I don't want to spend my day trying to change the colors of the inner pages, this is a lot of work, and should come ready when importing the theme.> 5) Tutor LMS is needed, as it is the best option for lms for wordpress.Ecenter looks very good, I would like to use the “UI/UX Design Course” demo. However I found the problems mentioned, unfortunately I don’t think it’s a good topic.
I hope these issues are fixed.
Did you buy the the theme? Can you share issues to https://rstheme.com/support/
1) I am not referring to only one demo. You can change other pages colors from admin.
2) Okay I will look demo import missing files.
3) Okay after looking i will update you.
4) We used header and footer builder for changing header and footer using elementor. L
https://www.youtube.com/watch?v=D2PrfwEpnUg https://www.youtube.com/watch?v=HHYcZOwxtks5) You will get TutorLMS version within ending of this month.
Thanks
Yes.
Ok, I will wait the changes in the new release.
okay thanks
Hello, I`m creating new events for the website, but the dates on the published website are not the same on the backend, any advice on how to make it the same??
Can you try to share your website admin access so that I can try to check it and will try to look what is happening there??
ok, done
Okay after checking I will let you know. Enjoy your weekend. Thanks
Hi, I want to buy the theme. I saw the events part in the demo but it doesn’t work when you press the “Book now” button. it doesn’t take me to the cart page
If I buy it, this problem will be solved. thank you
We don’t have option for direct to buy event. If you want i can create option for buying it through woocommerce. Thanks
Is it possible to use the theme + Tutor LMS?
You can use it but you will not get styles like learnpress. You will get only default styles of Tutor LMS.
Is it possible to use slides in the first part of the templates?
First first what you mean sir??
What happens if I buy the theme and I don’t like it? Or if the theme is not working properly?
If any issue arise I will help you – you can contact me directly through whatsapp +8801743550818
Thanks
Hello, I purchased the theme, but when I extract the theme form zip, there is an issue. In addition, the demo data fails to import.
Can you try to share your website admin access so that I can try to check it for you? Thanks
It is not possible to share website access.
Please try to update following setting of your server for getting demo data import correctly:
Allow Url Fopen (allow_url_fopen) – ON cURL library** – your server must work with curl or url_fopen. OpenSSL must be enabled. PHP memory_limit = 256M PHP max_execution_time = 1000 PHP Post_max_size = 128M PHP upload_max_filesize = 128M PHP max_file_uploads=1000
After updating those setting try to import demo data again if still appear that message try to import demo data again until getting the success message.
Thanks
hello, I installed the theme, but when I imported the DEMO a lot of missing files and the themes wasn`t properly installed. how to fix this?
Can you try to share your website admin access and site url through following url:
https://themeforest.net/item/ecenter-education-wordpress-theme/43191306/supportMany codes cannot be changed. i request a refund. The most unbearable thing is that even the LOGO cannot be modified
No need to change any code. You can to change everything through Elementor Page builder.
We used header and footer builder so you have to change logo or anything throuh elementor builder. Try to look following Video how to edit header using elementor.
https://www.youtube.com/watch?v=D2PrfwEpnUgHow should I modify the code in ecenter-content.xml which cannot be modified
Sorry sir you got it wrong. You have to import demo data – no need to edit anything of content.xml file. Try to follow our documentations:
How to Install & Import demo data:
1) Download theme and Install
https://rstheme.com/docs/bcom-wordpress-theme/getting-started/install-theme/install-from-all-files/2) Install All Required PLugins
https://rstheme.com/docs/bcom-wordpress-theme/getting-started/install-plugins/3) Import Demo Data
https://rstheme.com/docs/bcom-wordpress-theme/getting-started/import-demo-data/one-click-importHow to set homepage:
https://rstheme.com/docs/bcom-wordpress-theme/general-settings/homepage-settings/i downloaded and activated this theme but elementor not working
Share your website url and admin access – I will try to look it – what’s happening there. Thanks
www.ihme.in
send me access by clicking contact author button
https://themeforest.net/item/ecenter-education-wordpress-theme/43191306/supportNo way to access this file try to send me through email. Thanks
i send access through contact author button
Okay after checking – I will reply you. Thanks
i didnt get any replay from you
Your given permission to user not administrator. Try to change permission. So that I can check admin. Thanks
i changed your roll
I checked everything working perfectly. What’s issue are you facing try to come in whatsapp (+8801743550818) So that I can try to reply quickly. Thanks
OK THANKS
Welcome 
I want to buy this theme. But it is very slow to load.
In demo we used high resolution images and also didn’t optimize the website. If you will use any 3rd party cache plugin and remove extra pages – then you will get better speed. Thanks
Hi I think we have problem. 30 minutes to import demo data. After imported with some svg missing files, impossible to find where to choose prefered demo from 12 templates. Only have a blue theme in front. Cant also update logo.
This theme we have 12 demo homepages. You can make any pages as your homepage. From Setting ->Reading. Also you can change header logo from header builder. Try to look our video tutorial:
https://www.youtube.com/watch?v=D2PrfwEpnUgI am really disappointed with this theme. I bought your Braintech theme which I really liked because it works well. But Ecenter totally disappointed me.
1. The demos are just homepages and don’t transform the whole website
2. In addition to being just homepages, they are not complete, I have only 4 while you talk about 12. The demo that made me buy the theme (the green one) does not even exist in my version
3. Impossible to change the logo neither in the customizer nor in the header builder.
4. It takes 30 minutes to import demos, which does not bode well for the future. A lot of trouble and suffering. I will buy another theme.
I ask for a refund
I am really so sorry after reading your comments. This theme we built using Elementor. Header – Footer and contents – typography – colors everything you can change using Elementor. If you need any help from my end – ready to help you. Demo importing depends upon server response time and also demo images resolutions. Hoping you will get it. Thanks
Dear Team , Not able to import demo data, no theme activation option is there, followed the documantation please help
I just sent reply to your email. Share your website admin access and site url. For this theme still we didn’t added activation options. Thanks
please check your email
I am working on it. Thanks
You can check now. Demo data imported successfully. Thanks
Hi. Your theme will have Tutor LMS PRO version?
You will have a custom design for dashboard or basic Tutor?
Any other Pro plugins in theme package?
Can you tell me a release date for Tutor?
Thanks
Next month. Thanks
How about the other questions?
Slider Revolution Plugin – is premium one – used
So no Tutor Pro?
Yes, No tutor pro,
Tooo bad. Good day
Okay – Thanks
Any plans to give it in the package? It will skyrocket your sales.
Sorry sir – still no plan for premium one. Thanks
Hello
How to I can enable in the Woocomerce form to recollect data from users (name and lastname) because these fields are disabled.
I activate another template and this fields appears ok!
Thanks
Can you try to share your website admin access so that we can try to help you?
Hello, I am interested in buying this theme.
1. I will be using Tutor LMS
I need to see a TUTOR LMS demo 2. Events in the demo.
a. Does it have add to Google Calendar option for students when they sign up? b. I need Zoom and Webex Integration to Events, Does theme events I can enter the Meeting URL? c. My Events will be paid events for members only. Can your events use Woocommerce Payment gateways?
Thanks
We have plan to release Tutor LMS next month. Thanks
Does it have add to Google Calendar option for students when they sign up? b. I need Zoom and Webex Integration to Events, Does theme events I can enter the Meeting URL? c. My Events will be paid events for members only. Can your events use Woocommerce Payment gateways?
For events – don’t have that options. Thanks
Demo import not working
What’s issues are you facing?
I did it with manual import. But still many things need to fix 1. favicon not setup 2. Banner are not mobile friendly 3. Most important Login and Sign up things. When I login it doesn’t go to learnpress profile. Also In header it still display login and sign up after logged in 4. Header logo not able to change
If you can assist a person who can help, that will be great.
1) You can set your favicon from Appearance -> Customize. 2) Which banner is not mobil friendly? 3) you have to setup login and registration redirect from Learnpress Setting. Next update you we will work on logout button 4) We used Elementor header Footer Builder. You can change it RS Header Footer Builder – Check our documentation.
1- I did but it is not working 2- Home image banner 3 – What to redirect when login and signup button not even disaapear 4- I tried but not working. It seems like your theme are totally useless. I feel bad now I spend my money on that product which not working from any side. Please do refund
I already described what need to do. If you will not able to follow it – nothing to do from my end. I already refunded you. Thanks
Hi, Sticky header don’t work. It remains transparent.
Okay we will check it and will update you today. Thanks
I just checked for you. For showing sticky navigation you have to set HTML tag -> header from layout tab – check screenshot:
https://prnt.sc/NkADRSkrXgxjAnd also need to select Sticky navigation -> Sticky Header. From RS Header Setting tab. Check screenshot:
https://prnt.sc/QmZ5KUAMWaia
