886 comments found.
Cannot pay for events, even after woocommerce setup it says “You must set payment setting”
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and change it for you.
Thanks & Regards,
ThimPress – Customer Service
Hi. Is there any way to display information description of courses as wide as possible.After I remove the sidebar the information describing the cours is still on same window size. How can I make that area widest possible, like an space extension instead of space used by the sidebar? Thank you.
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and change it for you.
Thanks & Regards,
ThimPress – Customer Service
Buy Now button on mobile, to buy course the button take you to 404 PAGE NOT FOUND!
Hi,
Thank you for the information, we can see that, we will change it now.
Thanks & Regards,
ThimPress – Customer Service
I have an error installing the GYM demo I don’t know what to do I need help
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
Can these theme work for offline courses? I 4 courses that are 1 to 10 day courses. I would like to list these courses and when there should be an enroll button instead of the “start” that should lead to enrollement with offline options they can select the dates of which upcoming sessions they would like to join. They should be able to sign up without paying which we then “approve” after we get the payment offline. So then in their profile it should just show the course has been enrolled. That is it what is needed i looked at the demo of the backend too and the add course pages has a lot of option which seem to be for online courses. So I was a little overwheled. Otherwise I would have gone for it this is a beatufiful template and there are so many option well thought out. Also one more question. In future we may have online courses. Also can any payment gateway be integrated? Or specifically Razorpay PayGlocal CCAvenue OPEN BillDesk Cashfree Paytm PayU Instamojo MobiKwik
Hi,
This theme doesn’t support offline courses, but our Eduma theme has this feature, you can refer here: https://themeforest.net/item/education-wordpress-theme-education-wp/14058034
Thanks & Regards,
ThimPress – Customer Service
Hi, I need video upload support for student assignments is it possible with your theme?
Yes, you can do that. Our theme is support it.
Hello, I am interested in buying the product, but I want to know if I can implement the payment gateway mercado pago
Hi,
Yes, of course, you can use the payment gateway Mercado Pago on this theme.
Thanks & Regards,
ThimPress – Customer Service
I’ve updated the theme and all my icons are now missing. Wrote in an email since support has expired but would like to get them back as the theme update seems to be the cause.
Hi,
Please be sure your theme and all plugin is the latest version, if your license support expired, you can create a topic on our free forum: https://thimpress.com/forums/forum/learnpress-plugin or renew your license support to get support better. Hope to hear from you soon!
Thanks & Regards,
ThimPress – Customer Service
dear sir, my question is that, i want this option that my subscribed student can get 1 video or 2 video daily, student cant watch more than 1 or 2 videos if i dont allow to watch more than 1, for example if i sell any course for 30 days and i have total 30 videos in that course so i just want that 1 video per day user can watch, first day he/she can watch first video and second day can watch second video, hope you understand
can you please let me know is that option available in your theme ?
Hi,
We have the content drip add-on, hope it can help you.
Thanks & Regards,
ThimPress – Customer Service
If this issue can be resolved I will have renewed faith in what I believe is an awesome theme and customer service: When the theme updates, paid plugins that were originally included with my purchase like ‘Slider Revolution’, do not automatically update and that plugin is asking me for a purchase key. Slider Revolution was included with the Coaching theme that I purchased but will not update without registering a license key that the makers of the theme have not given me. It would be crazy for me to have to pay for extended support just to get something that was included with my purchase and now is not working. Is this a bug in the theme that will be fixed? Can you please tell me how to solve this problem now and in the future so I am not locked into permanently buying extended support just to get this key after every update? This is not the first time there was a glitch after an update. The last time I extended my support and submitted a ticket to get a reply and fix $$$$$. Thank you. The error message is below. “There is a new version (6.5.31) of Slider Revolution available. To update directly register your license key now or purchase a new license key to access all premium features.” I hope the author can reply to this comment.
Hi,
To update premium add-ons including theme, please go to Dashboard / Coaching / Plugins / Update available / Find and click “Update” on plugin you want
Sincerely
Hi Is the current version compatible with the LMS tutor? (theme-coaching-wp) Thanks
Sorry, our theme is not compatible with Tutor LMS
Bonjour est-il possible de mettre un lien de redirection lorsqu’une personne veut souscrire à un cours ? car. il n’y a que la possibilité de payé en ligne directement sur le site hors que nous voulons rediriger l’élève vers un lien de souscription d’un site externe pour finaliser sa souscription à une formation merci
Hi,
You can edit the course / Scroll to Course Settings section / Enter the link you want in “External link”
Please anytime I try to login as an admin it doesn’t take me to the admin dashboard, instead it takes me to account. How do I fix this?
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
PRE SALE QUESTION: Hi!
1) ¿Does this theme it handle the member´s payments and their subscruptions?
2) ¿Can the resticted content be selfhosted? I just need to sell membership to acces different nutrition and fitness programs. But not with public videos, I need to make them absolute private, only for active members. So, again, the question is… can I upload all the media to my own hosting and restrict it with this theme?
Thanks in advance
Hi,
1. Yes, our theme can control the orders of the user.
2. Yes, of course, only the user registering for the course can view the video, it will not publish for all.
Thanks & Regards,
ThimPress – Customer Service
Hi, I imported your demo but it imported broken: https://prnt.sc/kZfHSQ0T24B-
How can I fix this?
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
Hello everyone! I need help on hiding or removing the Quizzes and Lectures entry from the course features in the single page (Thim-course-info). With a CSS maybe, or if it’s not possible, I’d like to know if there is a solution. There are no quizzes, so that entry is not necessery.
thanks a lot!
Hi,
Can you attach a picture of the block you need to hide?
Thanks & Regards,
ThimPress – Customer Service
I need to hide the first two entries in the block on the right, CARATTERISTICHE DEL CORSO. I don’t want to hide the entire block. Thanks for your help
Hi,
You can use the following CSS code:
” #learn-press-course-description .thim-course-info ul li.lectures-feature, #learn-press-course-description .thim-course-info ul li.quizzes-feature { display: none; } “
Thanks & Regards,
ThimPress – Customer Service
It works! Thanks a lot!!
Very happy your issue resolved, have a nice day!
[PRE-SALE] Hello! Can I add the top bar anywhere, apart from which header I choose ?, Thanks A.
Hi,
Unfortunately, you can only add it to the toolbar of the header you selected.
Thanks & Regards,
ThimPress – Customer Service
Hi, I have a bug using the theme where files on the Media page are infinitely loading and I cannot upload any images. Can you help with this please?
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
Hi,
I have 2 issues with the theme I wanted to ask a question about. I have registered and created an account at the Thimpress website. It all checked out OK. But whenever I wanted to create a ticket it says I should be logged in. How can I report these issues?
Thank you and regards Jerrel
Hi, I’ve decided that the theme won’t work for me. Is there a chance I can get a refund?
Hi,
Please try to clear your cookies. In Google Chrome or Microsoft Edge, go to:
1. Menu. The three dots in the upper right corner. In Chrome they are vertical, in Edge they are horizontal.
2. Go to More Tools >> Developer Tools
3. On the top you see Elements, Console, Sources … go to Application
4. Under Storage find Cookies.
5. Click dropdown. All the sites that have cookies on your computer will be listed.
6. Right-click your WordPress website and choose Clear. Or you may choose to Clear all of them.
7. Close and restart your browser, then visit your topic again
Note: You can use the incognito browser to create a topic. Hope to hear from you soon!
Thanks & Regards,
ThimPress – Customer Service
Hello, I just purchased one of your themes that included the Learnpress premium addons. How do I download / access the adddons?
Hi,
Please go to Dashboard / Coaching / Plugins / Add-ons
I uploaded theme and tried to do “Get Started”. When I got to “Import Demo”, it said to login to Envato but returned with error message. Is there another place that I am to enter product license?
Please open two tabs on your browser, the first tab logged-in Themeforest with the account purchased our item, second tab click login Envato on your site Note: Do not use the Incognito browser, disable Rank Math SEO plugin if you have installed it before, disable the Firewall on your server. or you can go to https://build.envato.com/my-apps/ then revoke access of Thimpress https://prnt.sc/1uvatwl and try to login Envato on your site again.
Thank you. Finally have it loaded but some of the add ons are missing: Assignments, Front-end Editor, and Announcements
The list addon above does not include in the Coaching theme, you need to purchase it separately.
Your description says it DOES include this. It says:
Coaching | Life & Fitness WordPress Theme
New Business Coaching Demo
The second most important factor of a phenomenon website is all the functionalities and features it offers. Coaching WP is lucky to inherit all advanced features from the best-selling Education WordPress theme (Education WP) and the most used WordPress LMS – LearnPress LMS plugin. As a commitment to help your business grow, we even included with the theme a FULL PACKAGE of LearnPress Premium Add-ons – LearnPress Theme Bundle for free. Click here to claim your bonus bundle after you have bought Coaching WP. This allows you to have the total freedom to your website while enjoying one of the highest quality WordPress theme.
(This is not a bonus, gift, rebate or an additional freebie as it is included in the theme as part of the theme like WooCommerce, Revolution Slider, Font-Awesome, etc. But since it’s large and contains many different add-ons that might be unnecessary to some, it is given this way so you can choose which one to install on your own.)
Description says click on link for bundle. And when you click link to see bundle, you see that Assignments, Front-end Editor, and Announcements are in the bundle. see screenshots: https://ibb.co/z8q5SYM , https://ibb.co/KNy3Q6Q
Hi,
No, looks like you’re mistaken with our Pro Bundle, which is sold separately for $249.99. You can view all premium addons included in the Coaching theme here: https://eduma.thimpress.com -> click to addons button to view.
Thanks & Regards,
ThimPress – Customer Service
When I installed the template, all of the other plugins were included except the 3 that were missing. Your wording very clearly states that the template includes FULL PACKAGE of LearnPress Premium Add-ons – LearnPress Theme Bundle for free. Please provide information on accessing the Front end Editor plugin which was supposed to be included.
Hi,
The addon includes in the theme just have an addon in this image: https://prnt.sc/azVJKDL9xjzB we don’t description have the Front end Editor in this theme
I am having some issues with this template.
1. I have been getting this message on my dashboard: “There is a new update of LearnPress. You may need to update your theme (Coaching) to avoid outdated template files.” How do I update the template?
2. Since getting this message, when I try to edit site pages with “Edit” or “Edit With Elementor”, pages go blank and I cannot edit at all. https://ibb.co/2g57QLb
3.When I turn on the Prerequisites plugin, it creates 3 bookmark errors on the single course page: https://ibb.co/8P1VYcy
4. I turned off the social share icons in the header that I did not need and they are sill showing up.
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
This seems like bait and switch to tell people that something comes with a purchase and then not give it to them. That is dishonest. Please provide the download for the Frontend editor.
This is a mistake and we will edit the description now, in your case, please create a topic on our forum, and then our team will install the Frontend Editor for you.