4285 comments found.
Next problem: advanced search in header row is no more responsive. I didn’t change nothing. What happens there?
Hi
Hope you are doing great we are willing to help you with as we have support tickets system please contact there for any technical issue Cabot be resolved over ticket system we need live url where we can identify that issue and any issue Founded will be fixed there over the ticket system not in comments .
I don’t go there because I can only ask one question…....
NO No you can ask unlimited questions by replying to old ticket thanks,
Next problem: where can I change height of header row?
Hi
Hope you are doing great we are willing to help you with as we have support tickets system please contact there for any technical issue Cabot be resolved over ticket system we need live url where we can identify that issue and any issue Founded will be fixed there over the ticket system not in comments .
I don’t go there because I can only ask one question…....
NO No you can ask unlimited questions by replying to old ticket thanks,
Hi guys,
Currently there is no way to suspend a user from either posting jobs on the website or to apply for jobs. Suppose there is someone who is abusing the website, then an admin may need to suspend the account then contact the user.
May you please provide a feature that allows the admin to suspend a user’s account. I have tried changing the status of the candidate or the employer from approved to draft or trash, but surprisingly they can still either apply for jobs or post new jobs.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I have still this problem: “Your Google Fonts are out of date. In order to update them you must register for Redux to enable updates. Register to enable font updates. (learn more)”
Hi Just Hit the register button and it will not open any register form mean start update so all fonts will be updated automatically next time
Your Google Fonts are out of date. In order to update them you must register for Redux to enable updates. Automated updates or one-time update.
Update Failed. Retry?
THERE IS NO REGISTER BUTTON!!!!!!!
Can we finally solve this???
Hi
Hope you are doing great we are willing to help you with as we have support tickets system please contact there for any technical issue Cabot be resolved over ticket system we need live url where we can identify that issue and any issue Founded will be fixed there over the ticket system not in comments .
- Require monthly subscription for candidates to add resume.
- Candidate resume can only be browse/accessible by logged in employers.
- Free job posts for employers.
- Able to set job post expiration?
- Active & Expired job post will have their own badge/tag/category and publicly accessible.
- Once candidate membership expired, they must login to renew, else their account will be auto deleted.
- Easy to export the database/entries from WP backend?
Hi, Hope you are doing great
1. Require monthly subscription for candidates to add resume.
Answer : it can be Done by using https://woocommerce.com/products/woocommerce-subscriptions/ for automatic payment for manually Renewal it is not needed
2. Candidate resume can only be browse/accessible by logged in employers.
Answer : yes we have that feature to limit it thanks,
3. Free job posts for employers.
Answer : Yes you can Enable or Disable Free and Paid Jobs For employers
4. Able to set job post expiration?
Answer : yes admin can set Default Job Expiry Days From Admin Settings , in case of free jobs in case of paid jobs that will be followed by the package settings purchase by employer.
5. Active & Expired job post will have their own badge/tag/category and publicly accessible.
Answer : yes you filter only active jobs From Front-end and on backend you can use only Expired jobs and In Employer Dashboard you can see all Job Even it is Active or Expired,
6. Once candidate membership expired, they must login to renew, else their account will be auto deleted.
Answer : no it will not deleted it will deactivated they will not able to do any operations if account is inactive due to Pending Payment
7. Easy to export the database/entries from WP backend?
Answer : Yes you can Export All Candidates in EXCEL File or PDF File
Feel free to ask any other questions,
Best Regards, Thank you
Why do I get on menu point “jobs per types” on any entry a blank site, white screen? Is there a bug?
Hi Hope you are doing great i need to check that in detail what is going there could you please contact support team as here we handle small questions if in any question required live url login details or screen shots we have our ticket system could you please use that to ask unlimited Questions under 1 ticket thanks,
Where can I change the button “Browse all sectors”. Can’t find this.
you can change that text in loco translate Wp JobSearch and Careerfy Frame where contains all translate strings ,
To change typography. Do I have to change all the settings one by one (H1-H6, Menu and so) on or can I do this with one setting. It’s really annoying to change 10 different settings only for the font.
HI,
you can do that from theme options > Typography Settings .
Regards,
Pre Sales Question: - Can I edit/add my own filters for job posts/companies/candidates - Can a company profile add team members? - Can I edit the packages, and what features are provided under each package? For example, on cv package it say 2 views, 10 resumes. So can I have my own conditions, like job apply limit, private messaging, and so on. - How can an employer download all cv’s in a pdf. I saw on the page about this feature but in the demo dashboard, only the excel feature is provided. - Is it elementor drag and drop or we can use elementor as additional support to design pages - What is your response time to the support tickets raised? - Are you planning to launch an app version? - will there be a refund claim if not satisfied with the theme…though I really like the features but I am a little worried about the negative reviews
- Also, are the payment gateways available through woocommerce or is it in-built in the theme? and, the cv templates with pricing provided in the candidate dashboard – can i add my own templates and put pricing?
Hi Hope you are doing great
1: – Can I edit/add my own filters for job posts/companies/candidates – Can a company profile add team members?
Yes you can do that .
- Can I edit the packages, and what features are provided under each package? For example, on cv package it say 2 views, 10 resumes. So can I have my own conditions, like job apply limit, private messaging, and so on.
Yes you can do that
How can an employer download all cv’s in a pdf. I saw on the page about this feature but in the demo dashboard, only the excel feature is provided. -
yes we have that we have settings to enable disable PDF and Excel Download
Is it elementor drag and drop or we can use elementor as additional support to design pages -
No Just Drag and Drop we have don’t have additional support to design pages
What is your response time to the support tickets raised?
Support time is Monday To Friday Skype Live Support and Ticket Support Skype is Only Call Support and Ticket Support Answer time is Max 24 Hours on Working Days and Over the Week-end 48 Hours better to use live support .
Are you planning to launch an app version?No we don’t have plan yet . to do it .
will there be a refund claim if not satisfied with the theme…though I really like the features but I am a little worried about the negative reviews.
No There is No Refund if any advertised feature is not working Support team will help you to do fix it if you need to add new feature we will not refund we refund only if support team is not helping with in 48 hours .
About Negative Feedback, 96% of customers are happy and unhappy; it means they are looking to add new features or they are not connected to the support team.
are the payment gateways available through woocommerce or is it in-built into the theme?
yes, you just need to install woocommerce plugin.
and, the cv templates with pricing provided in the candidate dashboard – can i add my own templates and put pricing?
we have more than 20 Templates you can Choose From and set prices those you will not able to add your own Template, Feel free to ask new Questions,
Best Regards,
Pre-purchase question:
1) if there is an update in the version (e.g. a new feature is added) and I have already purchased an older version (but you also have access to all new versions) – how can I use the new feature if I have already set up everything? Do I have to delete the “old” website completely to use the new theme or can I do a data transfer or even just an upgrade? How does that work?
2)Is there a limit to the questions you can ask during the 6 month support? I read in the comments that only one question may be asked?
Thanks
Adding to 1): How do I make sure, when upgrading your no data data gets lost?
HI,
Update will never loss anything and no need to delete for updates,
and you can ask unlimited Questions For 1 Purchase Code 1 ticket Unlimited Questions,
Best Regards,
Okei Thanks,
1) could you tell me how then this update exactly works if a new feature is available and I have changed the website by myself?
2) so you have unlimited questions per 1 purchase code, but you can only asked once?
that will be update by envato market plugin automaticly’
2. you can ask many time up to 6 months in 1 ticket reply you can ask new questions,
Thanks!
1) alright! Do you have a Video that shows how to update it?
please check link below
Meanwhile I did a new installation. Not knowing, how long this will work until the next fresh installation.
nothing worry about we are there at support ticket system or skype to give you help thanks,
Could you explain me because your demo has 25 HTTP requests on pingdom and exact the same installation on my side has 118 (!!) HTTP requests and these are slow down my site significant.
could you please install litespeed cache plugin i hope it will reduce those request if still issue remain please contact support team we are always there to assist you in this way.
My whole backend is gone. After following your video. Now I’ve to delete all and must do a new installation. Work of days is gone. One of the worst experiences regarding support and quality of item I made here. And I have only one question free. Can’t believe that.
as we can’t see what is going please contact support team for any issue here we can’t handle the way you are looking there is proper support channel please i will request to create ticket and ask unlimited questions in the same ticket we are always there for your help,
Best Regards,
[20-Feb-2023 05:57:21 UTC] PHP Warning: session_start(): Session cannot be started after headers have already been sent in /home/webpages/lima-city/stemalo/stellenmarkt/wp-content/plugins/wp-jobsearch/modules/social-login/facebook/facebook.php on line 73
Hi,
Hope you are doing great please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I did the translation exactly how you suggested on your video with Lecto AI. And now my whole site crashed!!!!!!!!! On back-end nothing more is functional I WANT YOU TO REPAIR THIS..
Hi,
Hope you are doing great please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Is OTP verification available at first time registration ?
On Email OTP is available .
There are a lot of unsolved things. Can I get some assistance please? If I’m not wrong I also paid support.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I want to refund. I told you before many times in eyecix.com
sure we will check the support and get back to you thanks,
Is it possible to hide on post a job form some elements like for example salary?
yes you can do that thanks,
I bought it now and I see that it requires woocommerce. I don’t want to use it. Can I got a refund?
I bought your theme only for one reason. Because your values at pindom and googel insights have been very good, on main demo. Now I installed the theme and the values now are really bad on main demo. Only the script gives me 1.2 MB on data. That’s ridiculous!
What means my fonts are outdated? To update the fonts I must register at Redux. But I don’t want register there. There a lot of things you don’t tell your client’s before.
There’s no need to register there. Just click register mean update, and there is no need to sign up anything.
Your Google Fonts are out of date. In order to update them you must register for Redux to enable updates. Register to enable font updates. (learn more)
It’s not possible to update fonts!! Update failed.
How can I remove on featured job listing the logo of the company? Is there a setting for it or do I’ve to do this directly in the .php file?
What means slider style? I have set to slider style, but slider not working. But plugin is activated. What’s wrong there?
If I insert on homepage the WPsearch element “job types” it don’t show up any kind of job type. Why ?
If I deactivate WPBakery and activate Elementor the whole design brokes? What’s wrong there?
I’ve problems with translation. A lot of words are not showing up with transloco. For example where to translate “Recent Jobs”. And a lot of other things. Could you be more clear there?
If I assign as an employer to the free package, it will ask for woocommerce. This is what I said already. I don’t need this bad plugin. So I can use your theme without or not?????
Why do I have as admin at employer editing things like “Founded Date” and others? It makes no sense. This data must be given by employer if wanted but not from admin side. Why should I add data of registered employer I even not know? The theme is in general all little bloated with a lot of not necessary things.
Please don’t forget to answer all my questions!
Also team members. Why should I add team members of unknown persons? Can I delete all these silly things?
Package assign fail! Can’t assign a package from admin side to employer. How to change this? Your theme is full of bugs.
Where can I change job alert settings?
from user dashboard settings
What kind of answer is this? Could have also ask my sister. Where???
3.499 strings not translated. Is there not another possibility? Takes me weeks to translate all…....................And this is only the plugin. Then I’ve to translate also the Theme….......
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Are you kidding me? I can only ask one question? What kind of support is this? This is crazy. This must go public. One question! Incredible. Will contact Envato for this for conformation whether this is covered by their rules. Aren’t you shame yourself?
HI,
I am really sorry that you can use Automatic Loco Translate Plugin to do it Quickly,
!important Note Why we sent you a message as there is a video https://www.youtube.com/c/eyecix/videos on how to use loco automatic translate there.
and support they can guide you in detail can send you some screenshots in the comments of Envato we can’t allow to add of any attachments which can be done on over support ticket system we respect our customers and we are not here to make jokes with anyone all are equal to us.
we are there for your help for any questions you can use video docs please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
