1294 comments found.
Hi Team, just want to ask one thing before purchase. In mobile view instead of categories like men women in burger menu can we get that on the top please. Like in pottery barn ( https://www.potterybarn.com/) Pottery barn, pottery barn kids.
Also, can we change the buttons on the nav bar in the bottom in the mobile view.
Hi,
The theme doesn’t support the categories on top for mobile device.
Also, can we change the buttons on the nav bar in the bottom in the mobile view=> Yes you can.
Thank you!
i change my website domain and i dont use the old domain anymore. how can i get the license transfer for new domain cuz is not fair to buy the theme again?
Please send us an email directly to the4studio.net@gmail.com
Hi, Will this theme work seamlessly with CJ Dropshipping and Avada Apps?
About 3rd party apps, you should contact the app teams to help you integrate and make it works with the theme. Thank you!
Can customers register using social with the Kalles theme?
Hi there, Kalles theme supports customers to connect their store with social media accounts like Facebook, Twitter, Instagram, Pinterest, Tumbrl and email. For more reference, you can follow this tutorial https://docs.the4.co/kalles-4/theme-settings/social-media If there are any other questions please let me know. Thank you for your interest in our theme.
Hello sir.. do you have the options: Social Sharing Image When i share a link to my store on social media, an image will usually appear in my post. cause for meit’s not work…...........
Please open a ticket at our support system: https://support.the4.co/ Our dev team will check and help you with that.
Can not sign in or register as usual. Popup Error – 401 – cant-register Invalid Nonce. Need to know what files are changed in latest version update from 4.1.2 to 4.1.3 Thanks
I can only show you the changelog: https://tppr.me/IZOLN If you have any technical problem please open a tikcet at our support system. Our team will check and help you.
I built my product page with ecomposer, will the cart slider still work if i press the add to cart button from ecomposer ?
Hi friend, after buying the theme, please open live chat in EComposer dashboard. They will help you integrate that function from the theme.
Hi, do you have trial or money back.
Sorry we don’t support that.
Hello! I would like to ask some questions as I am currently deciding if I should buy this theme or another.
1. Is it possible for the countdown timer to count until a specific date and time, like end of sale time, real time not false loop timer. 2. Is it possible for the “order before get on” to say the time remaining until a specific our of the date? For example: We ship our orders at 5pm, can we input 4pm as time and a message that tells the customer he will get it on the next workday? Out goal is for the timer to count untill 4pm at workdays and loop and start counting again every workday.
Hi there, Hope you have a great day! Answering your questions:
1. Yes, our theme do support that feature and you can set specific date and time without loop timer. https://www.screencast.com/t/AksWbZ2EEPa 2. Yes, our theme also support that feature too, you can refer this section: https://www.screencast.com/t/ZtKm3AFdtQt Documentations: https://docs.the4.co/kalles-4/product-page/product-main/delivery-time Please let us know if you have any question. Best regards,There is a bug with the mega menu, the z-index is not as high as it should be. I have an Omnisend Teaser icon showing on TOP of the menu in desktop instead of UNDER. Omnisend says I should talk to you about it, to change the z-index. I cannot create a support ticket as my support time is out. Please just help me with the correct CSS code snippet, here is my website; peaceofhome.se. Thanks!
May i know screenshot for more detail?if it’s not too complicated, i will give you some assitance.
Sure, but I do not know where to show the screenshot? I cannot attach it here….
Otherwise, just go to peaceofhome.se (desktop), look at the little present on the left side of the screen. Then go up to the top menu and you will see that the present shows on top of the menu instead of under it….
Please reduce the z-index from Omnisend side: https://tppr.me/ktyE3
Thank you very much, that fixed the issue!! 
Glad to hear that 
When I add a vimeo link to product images, it doesn’t show or play. Is there somewhere on the theme that I need to enable this?
For technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will assist you accordingly. Thank you!
The Kalles of version after 4.1.0 loads twice when you first open any page of the website. How yo fix it?
Please open a ticket at our support system: https://support.the4.co/ Our dev team will check it for you.
I am having trouble with the newsletter popup. I have submitted a ticket on your support system. Please respose there.
We are closed over the weekend, so we will respond to your message as soon as we can. Thank you!
hello Sir,,, i want to set up the Product Grouped Feature… i follow all 3 steps provided in the https://docs-new.the4.co/docs/product-page/product-grouped-feature/ and when i Click to connect dynamic source button to choose the metafield product grouped product list that i configure on point 1, the i got this message:
PRODUCT – MAIN PAGE No compatible field. Add a meta field…
i don’t underdstand why even for Frequently Bought Together
Please refer this guide: https://docs.the4.co/kalles-4/product-page/product-grouped-feature You would need to create Product Grouped metafield then you can select the list product. Thank you!
Thanks Sir for the response. i have another question, why when enable the GROUPED PRODUCT , the + DYNAMIC CHECKOUT BUTTONS, Show dynamic checkout buttons Using the payment methods available on my store deasappear ? it’s show only Add to Card? where can i make it visible not Hide it?
Oh yes, it is the issue, please open a ticket at our support system: https://support.the4.co/ Our dev team will check and solve it for you. Thank you!
hi, does your page builder let you build custom pages? or is it just for product pages only?
Hi, it’s can build any custom page, not just for product pages Thank you
and do you have demo of the Builder? is it drag and drop builder?
Yes, please check from https://demo.ecomposer.app/
okay and Composer is only free for 6 months? what happens after 6 months how much is it?
also do you have a demo with a dark theme?
Please check all information about Theme Partner Plan from https://ecomposer.io/pages/theme-partners Thank you
you mean that i can’t use this license to my own second shop?
Help me please…..
Hi there! Thank you for asking the question. The theme license allows you to use the theme on one domain only and activate once. You would need to buy the new license for new store.
Header inline can’t show Show account icon why？
For technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond accordingly. Thank you!
Hi, I have an existing theme already, if I change to this theme will it change my content like products and collections? Also, can I modify the theme colors?
One more thing can you also share the speed report on the demo site?
All your data still there. And yes, you can change the theme colors in theme settings.
Theme has been optimized for speed. Here is screenshot for you: https://tppr.me/GEUKb Thank you!
Another thing, can it handle 600+ products without affecting its performance?
Yes, the theme for big stores. Thank you!
Hi, what is the last version number ?
Hi friend, The latest version is v4.1.2.
Hi team, I remember there was a button for updating product’s metadata inside the theme editor. But I don’t see it recently. How should I enable this back?
If you use the theme version 2.x, please refer this doc: https://docs.the4.co/gecko5/faq-gecko-5/how-to-edit-product-metafield-without-admin-config-tool
