6691 comments found.
Hey! Very interested in the theme.
1. Can the price be completely removed, or changed to a text field instead?
2. Can the add to cart or buy now buttons be removed on the checkout pages and product pages, also can the text of the button be changed and be able to add external links to them?
I will use this theme for a casino affiliate site, so instead of listing products, I will list casino bonuses instead.
Thanks!
Regards,
Edgar
Hello, Gem24,
Thank you for expressing your interest in our theme. 
1/ We have Catalog Mode and Hide Price options, which can be found here: https://prnt.sc/PtG77dz3KffG . Alternatively, you can use custom CSS code to hide prices.
2/ Additional customization of files may be necessary to achieve the desired result as described by you.
XStore supports all the default WooCommerce product types: simple, variable, external and grouped. Example of the external product you can check here – https://xstore.8theme.com/product/bae-top/ Read more – https://woocommerce.com/document/managing-products/#adding-an-external-affiliate-product
You can buy XStore and test it during next 3 days. If you don’t like that we’ll give you a refund.
Please do not hesitate to contact us if you have any questions or concerns.
Kind Regards,
8theme team
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Hey Rose! Thanks for the answers
Would it be possible to try out a demo of the backened admin in Wordpress instead of buying it and going through the hassle of requesting a refund in case I don’t like it?
Regards,
Edgar
Hello, Gem24,
Unfortunately, there is no such possibility.
Kind Regards,
8theme team
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I have bought xstore theme from maybe two years ago.. But the theme is activated on only one site, now I want to activate on my other site as well. What should I do? Do I have to buy the theme again for my other site?
Hello, Moheldeeb2022,
Thank you for using our theme.
As per the ThemeForest license policy, you are only allowed to use one license for one project (development site, production site, localhost, but the same project). For more information, please refer to the link: https://themeforest.net/licenses/terms/regular . If you wish to use our theme for multiple projects, you will need to purchase additional licenses.
Should you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.
Kind Regards,
8theme team
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how much will cost me to purchase one additional license for one more website ?
Hello, Moheldeeb2022,
The regular price for XStore is $59 per license – https://prnt.sc/sMRWRFiPj1B5
Please feel free to contact us if you have any questions along the way – https://themeforest.net/user/8theme
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8theme team
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Hello, PabloGamma,
Thank you for reaching out to us and for using XStore.
Are you utilizing our Single Product Builder?
Waiting for your reply.
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8theme team
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yes Single Product Builder
Hello, PabloGamma,
Thank you for your response. Please go to the Single Product Builder > Gallery > select the vertical thumbnails type as shown in the screenshot ( https://prnt.sc/0E3iGzny-Uc0 ) and adjust the Thumbnails Columns according to your requirements.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
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I already made the Gallery Width (%) 80, but it doesn’t stay, when viewing the site on the site it doesn’t stay, I already cleaned the cache and nothing, and also in the Space Between (Px) I put 6, and it doesn’t work on the site.
Your builder is good, but there are still many problems, how do I make this page in Elementor
Hello, PabloGamma,
Thank you for your response. We can see that your support period has expired, however, you can still reach out to us through the form on this page – https://themeforest.net/user/8theme (which is free). Please provide the URL of your site and temporary wp-admin access so that we can take a closer look at your settings and assist you further.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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Can you please reset my licenses, I have contacted you on the email 25 days ago and have not heard back anything!
Hello Nizoo91,
Thank you for contacting us and for using our theme. We have reviewed your license code and it is in good standing. Therefore, we have reset it, and you may now use it for your new project.
We would like to remind you that your support has expired. To receive fast and professional support, we recommend that you renew your support.
Please feel free to contact us if you have any questions along the way.
Kind Regards,
The 8Theme Team
Dear Team,
I don’t need to share the problem in support forum. Kindly provide the me private support to solve my problem. (email or live chat). Don’t leave me in the air. I already paid as per your required amount.
If you don’t have such support then, I will decide to refund the amount.
Waiting your kind reply.
Dear, ablmart786,
Thank you for contacting our support team and for choosing our products.
Please allow us to clarify that your issue requires access to the admin panel and FTP for a more in-depth analysis. For security and privacy reasons, we highly recommend that you submit your concern through our official support channel or via email directly to us.
We can see that you have already contacted us privately, and we appreciate it. Rest assured that our support team will thoroughly check your issue and provide you with the necessary assistance.
Kind Regards,
The 8Theme Team
Hello Rose,
I want a search field to be below the top main header. So when I create a new header to place underneath the top header, how do I get just the search field in there? Thanks.
Regards, Robert
Hello, techspecx,
If you would like to add a search field below the main header, please follow these steps:
1) Go to XStore > Theme Options > Header Builder.
2) In the Bottom Header section, add the search widget according to your needs.
3) Save the changes.
Please refer to the image provided for further assistance: https://postimg.cc/WhLR3MYt
If you would like to place the search field underneath the top header, please follow these steps:
1) Go to XStore > Theme Options > Header Builder.
2) In the Main Header section, add the search widget according to your requirements.
3) Save the changes.
Please refer to the image provided for further assistance: https://postimg.cc/R3jdRTHH
If you have any questions or concerns, please do not hesitate to reach out to us. For future reference, we recommend that you create a support request on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/. Our specialists will be able to provide you with quick and professional assistance.
Best regards,
The 8Theme Team
I tried to activate my website with the purchase code, but it shows “You have reached activation number limit.”, website is biggled.com. Please help me with this
email: mohitmunoth22.mj@gmail.com
Dear eshoppingmantra,
Thank you for contacting us and for choosing XStore for your projects.
We have thoroughly checked and found that everything appears to be working correctly. Your purchase code has been reset, so please try again as it should work without any issues. Additionally, you can easily manage your purchase code by yourself through the register and deregister buttons in your XStore Control Panel.
However, we would like to remind you that your support has expired. To receive fast and professional support in the future, we recommend keeping your support active at all times.
If you have any questions, please feel free to contact us.
Thank you and have a great day!
Best regards,
The 8theme team
Hi: I have 3 licences and something has happened since last update: Backorders allow purchase without any notice as if it were a regular in stock product. How this has happened and how can it be solved? Thanks.
Hi, exxastudio,
Thank you for reaching out to us and for using XStore for your project.
We suggest checking the default theme if the issue persists. It is likely that WooCommerce has updated something in itself or one of its plugins because we do not make changes to such things and do not plan to delve into them.
We would like to bring to your attention that all three of your licenses have expired. To receive fast and professional support, we request that you keep them active at all times.
Thank you.
Kind regards,
The 8theme team
Hi,
The Instagram Long-Lived Access Tokens has validity of 60days, is there way this can be refreshed periodically and the token validity be extended infinitely… its pretty tedious to regenerate new token every 2 months to keep the feed running.
Hi, Radiant_Health,
Thank you for choosing XStore.
We regret to inform you that it is not possible to refresh the token periodically and extend its validity indefinitely due to the limitations of the Facebook API.
We would like to remind you that your product support has expired. We recommend renewing it to receive fast and professional support from our team for future inquiries.
If you have any further questions or concerns, please do not hesitate to contact our support team.
Best regards,
8Theme Team
Hello,
Bought the X theme recently as but very disappointed with it speed. https://www.ablmart.comHello, ablmart786,
We are sorry to hear that you are experiencing issues with the speed of the XStore theme. However, we would like to assure you that our theme has various options for speed optimization.
To get immediate assistance with this, we kindly request that you submit a support request on our support forum. https://www.8theme.com/forums/xstore-wordpress-support-forum/ Our technical specialists will be more than happy to help you with this.
Thank you for choosing our product and we look forward to resolving this question for you.
Best regards,
8Theme Team
Dear ablmart786,
We kindly request that you consider changing your rating as it has a negative impact on our business.
We strive to provide professional support and would appreciate the opportunity to address any issues you may have encountered.
Thank you for your understanding.
Best regards,
The 8theme team
This theme looks great! It has all the features I need! I have some pre-sales questions:
1.Can the mobile store page be set to 2column?
2.Can the bottom menu be hidden on the mobile?
3.The wishlist icon can be displayed on the right side of the menu on the mobile?
4.Can multiple filter conditions be selected together for the same category? ex: select blue and black.
5.Is it possible to remove the search bar in the category filter on the mobile?Because just click on the category and the keyboard cover screen will be displayed. I just want to select the category and not enter the search text. https://prnt.sc/4AYs47cYHZekThanks in advance.
Hello, welead,
Thank you for expressing your interest in our theme.
1. We can confirm that it is possible to configure the mobile store page to have two columns using CSS code on mobile devices, and we are happy to help you with this.
2. Yes, you can hide the bottom menu on mobile by going to XStore > Theme Options > Mobile panel. From there, you can turn it on or off. Please refer to the image provided here: https://postimg.cc/vDDmBdm3
3. You can display the wishlist icon on the right side of the mobile menu by using our header builder. Please refer to the image provided here: https://postimg.cc/V5xvJHpM
4. With the XStore theme, you can use multiple filter conditions for the same category/products. To do this, navigate to Dashboard > Appearance > Widgets and use the 8Theme Swatches filter. Choose “AND” as the Query type. Please refer to the image provided here: https://postimg.cc/6yZkQHx8
5. It is possible to remove the search bar in the category filter on mobile by using CSS code on mobile devices. We at 8Theme’s Team are more than happy to assist you with this.
Please do not hesitate to contact us if you have any questions or concerns.
Best Regards,
8Theme’s Team
Thank you very much for your reply,
I still have questions to ask, is the shop page compatible with ACF plugin display specification items under the product? https://prnt.sc/YM6l1lUm0i6hThanks.
Hello, Welead,
Thank you for your response.
We have not officially tested this plugin with our theme. Please be aware that we cannot guarantee full compatibility with all third-party plugins. However, if you encounter any compatibility issues, we will do our best to assist you.
Best Regards,
8Theme’s Team
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Hello, @PabaloGamma,
Thank you for contacting us. To better assist you, could you please provide us with the live URL of the page where you want to remove the contour? This will help us investigate the issue and provide you with the necessary assistance.
We also noticed that your support has expired, so please renew it before we proceed.
Best regards,
8Theme Team.
Dear, PabloGamma,
According to the Envato support policy https://themeforest.net/page/item_support_policy , we are unable to provide support to customers who do not have active support for our product.
We must respect our development team and customers who have paid for support. For detailed information on how to renew your support, please visit the following link: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you for your understanding.
Best regards,
The 8Theme Team
I used support, since the day I bought the theme, now that I need a single help, you want it. if it were a more complicated case, it could even be yes, but here is the problem in the me thema, it does not hide the border, and the white color even putting the same background, the border still appears, in my view, this is the problem in yours theme
I used this code here, but it doesn’t turn out the way I want /* Adds Border to Main Product Featured Images / .single-product .woocommerce-product-gallery .owl-carousel .product-image-wrap { border: 2px solid red !important; }
/ Adds Border to Thumbnail Images */ .single-product .woocommerce-product-gallery .product-image-thumbnail img { border: 2px solid red !important; }
Dear PabloGamma,
We strongly recommend that you create a support request on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/. Our specialists will be able to provide you with quick and professional assistance.
Please note that this comment section is intended for pre-sale purposes.
We wish you the best,
The 8Theme Team
I have my license and I want another one so I can get a discount on the second one
Really cool. I want a discount on the second license. Is it available?
Hello, yussefm1,
Thank you so much for using XStore. Unfortunately, at this moment we don’t have any discounts.
Ping us along the way if you have any questions or concerns.
Kind Regards, The 8Theme Team
Awesome theme. I imported a demo that i am modifying. How do i edit the footer content?
Hello, tylerfisher,
Thank you for purchasing XStore.
To modify the content in the footer, please go to Dashboard > Appearance > Widgets > Footer Column 1 and view the 8theme static block. Then, navigate to Static Blocks and edit the specific static block with Elementor as per your requirements.
For further reference, please refer to the images provided here: https://postimg.cc/G8cCZP3X, https://postimg.cc/NyBSMshM, https://postimg.cc/PpN6pNSt.
Kind Regards, 8Themes Team.
Thanks!! How do i add side widgets? Sorry i have never used a theme designed like this
Hello, @tylerfisher,
To add the features/Shop-Sidebar, please follow the steps below:
1) Go to XStore > Theme Options > WooCommerce (Shop) > Shop > Shop page Layout.
2) Set the Shop page Layout as Sidebar. For reference, please see the image at the following link: https://ibb.co/qpVMTCW.
3) Next, navigate to Dashboard > Appearance > Widgets > Shop Sidebar and add the widgets as needed. For reference, please see the image at the following link: https://ibb.co/x2Fmyp2.
Thank you for your time.
Best Regards,
8Theme’s Team
Thanks that works for woocommerce. How do i get them to work on normal pages? Also, how do i turn off the text bar with an X on it
Hello @tylerfisher,
Thank you for reaching out to us. We would like to provide you with the following instructions to assist you:
1) If you would like to use the sidebar on regular pages, please follow these steps: - Add a new page from the Dashboard > Pages - Edit the particular page and go to 8theme Layout Options > Layout - Select the widget area that best suits your needs. Please refer to the provided image here: https://postimg.cc/N2Ltc9LD
2) We kindly request that you provide us with a screenshot of the page where you want to turn off the text bar with an X on it, as well as the URL of the page. This will enable us to investigate the issue and provide you with the necessary assistance.
Best Regards,
8Theme’s Team
It is the store sliding banner. It is on all pages
Also how can i make the footer widgets more stylish?
Hello @tylerfisher,
Thank you for reaching out to us. We would like to assist you with your issue. However, we need more information from you, including a screenshot of the issue and the URL of the page in question. This will allow us to investigate the issue and provide you with the necessary assistance.
Additionally, if you are looking to create a professional-looking footer for your website using static blocks created with the Elementor page builder, we recommend following this easy-to-follow tutorial: https://www.youtube.com/watch?v=dedHEO443nE.
Please let us know if you have any further questions or concerns.
Best Regards,
8Theme’s Team
The banner says this: Take 30% off when you spend $120
How do i disable the pop up box?
Hello, Tylerfisher,
1/ To edit the Promo text in the Header Builder, please navigate to Theme Options > Header Builder > Promo text > Sections. Please also check the other settings available there.
2/ To disable the Popup box, please delete the Newsletter element from the Header content (go to Theme Options > Header Builder). For example, please refer to the following link: https://gyazo.com/59000a5165da4dd13947513f42c5318e
If you have any further questions, please submit them via our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for your cooperation.
Kind Regards,
8theme team
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Thanks your info has been very helpful.
When i insert a footer template into my static block and publish. The outcome doesn’t look like the static block. It is missing some spacing and alignment.
Hello, Tylerfisher,
We suggest that you go to the Theme Options > Speed Optimization > Static Blocks Cache > set it Off.
We kindly request that you submit support requests via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind Regards,
8theme team
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No that didn’t work
I have to buy Wzone? I thought the theme said it comes with $800 of plugins?
Hello, Tylerfisher,
1/ Contact our support team via the forum and you will get assistance.
2/ You do not need to buy Wzone. Contact us in private – https://themeforest.net/user/8theme or via the forum to get a key. Other plugins do not need codes, read more – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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in the front page, can i choose a grid with specific products? (not only most selled, etc)
Hello, Ramvidal,
Thank you for using our theme.
Yes, you can. Do you use Elementor or WPBakery? Here are examples of elements – https://prnt.sc/9k8JH7bIeT3Z https://prnt.sc/LhTNlHWkFSNh https://prnt.sc/6yW_DNb3BD7e
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8theme team
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excellent
Hello, Ramvidal,
You’re welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind Regards,
8theme team
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There is a problem with the pagination.
There is a problem with the pagination. Up to page 8 with 15 products each and from page 9 the page numbers disappear and the following error message appears Uncaught SyntaxError: Unexpected end of JSON input
https://www.dropbox.com/s/kp9e0im8wsdqf23/17-02-2023_15-26-26.jpg
Hello, Bexeo,
We kindly ask that you submit your question to our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ Please include the URL of the page with the issue, as well as temporary wp-admin access, so that our support team can review and assist you.
We thank you for your inquiry and look forward to helping you.
Kind Regards,
8theme team
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hi, i bought 3 licenses but i can’t install the theme properly on my site. On my site it runs very slow, always offsets with cache and has no brand module. I can also pay for another license but can you help me install it properly and make it run fast? if you renew licenses.
youmessina@gmail.comDear Claudio Ferro,
Thank you for contacting us. We are delighted to be of assistance. We offer a wide range of options for optimizing website speed and can also assist you with the installation process. To get started, please provide us with access to your WordPress admin panel with a fresh installation, and let us know which pre-built website you would like to use.
Contact us directly via contact form please: https://www.8theme.com/contact-us/
Best regards, The 8theme team.
thanks I will buy another support soon.
Thank you!
your xstore core plugging killed my website made it load 47sec almost 1minute but after i deactivated it my site loaded in like 3sec please you guys need to fix this
Hello, Wartzone03,
We can’t verify your purchase.
Please contact us via the contact form on this page – https://themeforest.net/user/8theme , provide the purchase code and URL of your site.
Kind Regards,
8theme team
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so apparently i got the theme from someone else but i dont mind repurchasing here but my fear is sthat it will still make my site slow as it is the same theme regardless
Hello, Wartzone03,
Could you provide us with URL of the site via the mentioned contact form?
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8theme team
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i dont have a licence code so i cant send support well my url is www.wartzon.com i dont mind repurchasing the theme now but am sure same thing will happen
Hello, Wartzone03,
In this case, please visit this page – https://www.8theme.com/contact-us/ , select Pre-Sale Questions, to contact us by email.
Also, please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
Kind Regards,
8theme team
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i have sent a message p[lease check
Hello, Wartzone03,
Ok. Thank you.
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8theme team
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Hello Please add xstore new theme layour (power tools ) section in xstudio library . i need some section from that payout
Hello, Apprecon,
Thanks for the notice. Sections of the new version will be added within a few days.
You can get them fastest, just contact our support team -https://www.8theme.com/forums/xstore-wordpress-support-forum/
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8theme team
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help me for Reset my license for XStore theme my account 8theme is ipeterpetrus@gmail.com
Hello, Belinetta,
You can activate XStore now.
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8theme team
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