1660 comments found.
Hi guys, when will be next theme update? We’re waiting CHATGPT, Please.
I have noted it down and passed it to the dev team to check and make plan to update it.
Thank you.
PRESALE
Hello. I was looking at your themes, EduMall and MaxCoach, and I saw that the big difference is that Edu use TutorLMS and Max use LearnPress. From you perspective, after you build and use it, what you recommend for a person who want to sell few courses in his blog?
Another question, can I, as instructor, post articles on blog from frontend dashboard?
Thanks
Hi, thank you for your interest in our themes. We can’t recommend which theme you should use because it depends on your needs. You can check out this article https://wpgiz.com/tutor-lms-vs-learnpress/ and consider which one you should go with. If you want more information, I suggest contacting the plugin’s developer to get the best help. Thank you!
Hi. thanks for reply.
How about instructor posting on blog from his dashboard?
Oh, sorry I missed that. Instructors can only create courses from the frontend dashboard. If they want to publish blog posts, they will need to go to the admin dashboard.
Ok. Thanks.
1. A recap to be sure before purchase. Your theme have Tutor LMS PRO, Membership PRO.
The other plugins have pro version too? Elementor, Zoom(woo addon) ?
2. In dashboard can I add a custom page?
3. Admin can post from dashboard, as instructor, to not have another account? or instructor can have for ex. editor role to post blog from backend?
Here are the answers to your question, hope they help you.
1. You can use Tutor LMS Pro and Paid Membership Pro without paying any extra fee. For other plugins, you will need to pay if you want to use the pro version
2. No, you can not, you will need to go to the admin dashboard to do that
3. When you assign a user as an instructor, they can post blog from the backend.
4. I plan to use woocommerce to sell courses. Can I disable some pages in dashboard (withdrawal for ex.). Because the admin will get all money and instructor account will be just for posting.
5. the demos are made for containers elementor? or you still use sections?
4. We can help you do it.
5. All the demos was built via Elementor.
Regards
5. I understand that it using elementor. I want to know if are with sections or are converted to containers (flex)
5. With sections. We are working on optimizing the Elementor container in the next update, it will be live soon.
Regards
Thanks. That would be awesome if the demo imported will be with containers.
hi, How to change the font?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step to fix the problem.
Thank you
HI, I have sumited , please check
Please wait a little bit, our customer support team is processing all the tickets, and they will reply as soon as possible. Thank you 
Pre-sale questions.
Can IA be integrated with this script? AI part;
A. The AI should be able to analyze a batch of human-graded paper, learning to answer and how the grades are applied.
The AI technology should replicate and imitate the human graders to start grading written sessions in bulk.
Scores are assigned similarly to human grading, and test are delivered back, all in a matter of minutes.
Category of complexity
1. Fill-in questions. 2. Short answers. 3. Full essay/ written assignments.
B. Optical Character Recognition to work with handwritten tests.
Also can paystack be integrated into the script to receivepayment ?
Hello,
Unfortunately, EduMall does not support AI.
For the payment method, EduMall follows WooCommerce’s payment gateways so it does support Paystack. For more information about payment, you can check it here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/?categoryIds=1023&collections=product&page=1
Thank you for your interest in our theme.
Have a good day
hello my tutor LMS doesn’t update still in 2.1.4 and the create course page is looking very tiny and not looking nice please help fix this asap
Hello, our support team has responded to your ticket, please check and keep us updated so we can provide the best help. Thank you
In community section verification tick is available
Can you describe more details?
Regards
KINDLY REFER THIS PHOTO https://drive.google.com/file/d/1w2-viRv0qmw0Po9RS4ovoPMQ_moAINgs/view?usp=share_link
Is there anything you want us to help you with?
Hi Team, when will be the next theme update? Tutor lms now has new update Chatgpt support and want to try in this theme. Thanks
We have noted it.
Regards
Hi guys, when will be the next theme update? Tutor lms now has Chatgpt support and want to see in this theme too. Thanks
We have noted it.
Regards
How do I disable registration. I only need students to log in. Registration will be done by admin at backend
No response to my request
You can try to add this code to Customize > Addition Css section to hide register option
.open-popup-register {
display: none !important;
}
Regards
ok. Please help answer my ticket too. I need urgent answer
When I added the code, It still bring out the pop up to login and register
Our support team has responded to your ticket, please check and keep us updated so we can help you solve your problem. Thank you!
Hi, before purchasing I’d like to know if the add to cart buttons on the mobile store are customizable or not.
I’ve seen a couple of sites that use your theme, and in all the “add to cart” button relays over the image, and this makes difficult to see the images.
As you site is so customizable, I’d like to know if this is customizable as well.
Thank you!
Hi,
We can help you move the button position on the mobile if you want.
Regards
I need to purchase this theme for a project. I am having challenges with payment. Kindly dm me via emmyreigns@yahoo.com
Can i incorporate Paystack or Flutterwave payment gateways from Nigeria into the payment options.
Hello, you can send an email to support@thememove.com if you want to discuss anything in person with us. For your question, unfortunately, Edumall does not work with Paystack or Flutterwave. Thank you for your interest in our theme, we appreciate it a lot!
I have sent email to support@thememove.com twice but no response yet…
I need to purchase this theme for a project. I am having a challenge with payment.
What other payment means can I use to make the purchase?
Question About the Theme:- Can this theme accept payment in Naira (Nigerian currency), the default currency is $ (dollar), i hope it can be changed to Naira sign
- Which other payment gateways (that accept Naira) can I use in Nigeria since you don’t support Paystack and Flutterwave?
Hello, you’ll make a purchase via Envato, please check out this article to know how to make a purchase https://help.market.envato.com/hc/en-us/articles/203269700-How-do-I-purchase-an-item-
If you have any problems during this process, you can reach out to Envato support team to get the best help.
For the other question, EduMall payments follow WooCommerce payments, I just checked the payment gateways in Nigeria and it allows payments via Paystack. You can see it here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/?categoryIds=1023&collections=product&page=1&country=Nigeria
I’m sorry for the misunderstanding info we provided in the last comment. Email is not our main support channel so the response time might be slower than usual. If you have any questions, you can place them here and I will help you.
Thank you
My Tutor LMS pro plugin is not getting updated. Getting the following error: Update failed: Download failed. A valid URL was not provided.
Hello, we will need to check to find out the root cause of your problem. Your support has expired so I’m afraid that you can not open any support requests anymore. You can extend your support package to get the best help or send an email to support@thememove.com and we will help you.
However, email is not our main support channel, please note that the response time will be slower than usual, so I hope you can be patient.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you!
how do you customize the emails? Can this be done with short code? I want to send an email to students that enroll that includes the course name, time and date (it will be a live lesson via zoom). Using the email settings, I click edit but can only change the text, I want to add ‘fields’ or pre-made content like course name, course day etc.
Hello,
Sorry for the late response, we were off for the weekends. I see that you have opened a support ticket and got the answer. If you have any problems, feel free to open a new ticket or keep us updated on the ticket you have opened.
Thank you
My instructor keeps entering their zoom api/secret and when clicking ‘save and test connection’ nothing happens. It never saves the info.
Hello,
Sorry for the late response, we were off for the weekends. I see that you have opened a support ticket and got the answer. If you have any problems, feel free to open a new ticket or keep us updated on the ticket you have opened.
Thank you
Hello ,, how can i change language for dashbord ? to arabic (RTL) !?
Hello, thank you for your interest in our theme. Unfortunately, Arabic translation is not available yet.
App of edumall available?
Hello, mobile app for EduMall is not available yet
In future mobile app available?
We haven’t got any plans for that yet so we can’t promise anything
Hello Support Team,
I have several pre-purchase question :
1. Is your course thumbnail customizable? I mean is it directly connected to course details or could I put link to other website such as redirecting it to Udemy for example?
2. Can I take out course rating, course review in the course thumbnail and make it thumbnail only to showcase Course Title and Course Picture?
3. Is the theme SEO-friendly or do I need to use additional plugin to make it SEO-friendly?
Thank you in advance for your response. Appreciate it
Hello, thank you for your interest in our theme. Here are the answer to your questions
1. Yes, you can customize your thumbnail
2. I don’t really understand, could you provide more detail so I can better understand your needs
3. The theme is SEO-friendly, you don’t need to use an additional plugin.
Hope I make everything clear to you.
Hello, thank you for your response.
What I mean by number 2 question is, Can I pick and choose components in the course thumbnail that I would like to display, for example, I would l like to display the course picture, short description about the course and link to the other websites (such as specific page of udemy course). Is it possible?
Thank you, Appreciate it
Yes, it’s possible
I have the videos hosted on bunny.net, some students say that after a while the videos pause, why could that happen?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step to fix the problem.
Thank you
Nice
Hello, you can set up to show SKU, categories, and tags in the Shop without adding any plugins to the theme. After purchasing EduMall, you can open a support request at https://thememove.ticksy.com/submit/, our support team will help you with that.
Thanks for the respond. But unfortunately, the support could not help on that as they mentioned there is no option to do it yet
Which account did you use to open the support ticket? I will check your ticket again with the team
Hi. refer to ticket: #3237060
Any update?
The REQUEST was: 1- Show SKU, categories, and tags in the Shop Grid and you promised:
(you can set up to show SKU, categories, and tags in the Shop without adding any plugins to the theme. After purchasing EduMall, you can open a support request at https://thememove.ticksy.com/submit/, our support team will help you with that.)
So the main points were not possible to do, that’s why I requested to at least move the price below the title but yet.. Can you show SKU, categories and tags?
The answer should be: NO. Edumall has no option to do it and support can’t help with that.
Hello, I just contacted the dev team once again to get an update about your case, they missed your ticket. I am so sorry for letting you wait. You can be assured that your issue will be solved today.
Hi there, thank you for following up. the support managed to solve the ticket (Show products SKU, and categories, and tags) but for now only Product Tags are missing, kindly check with the team to add it as well
Appreciate your support
Quick Update: Everything is solved now, thank you for your support! <3
Added Please check and respond to the ticket you have opened. It will be better for our support team to keep updated on your case. Thank you!
Yes! Thank you
when we run it under subscription model, how income will be shared between teacher and platfor? and based on what exactly (globlal sales، enrollments,...?)
Hello, we do not control or be involved in any of your business activities. You can set up how the income will be shared and what do they based on using Paid Membership Pro plugin or WooCommerce Subscription plugin
