27 comments found.
i want to change logo how i can do it ?
We used header & footer builder of Elementor. So you can change logo & other header & footer from RS Header & Footer builder
i try it but when i click on logo to change it i got nothing
I can’t update my website’s name or logo, even after uploading a new logo. Also, I can’t find where to enter the license code for the theme, despite following the guide. Can you please help?
We used the header and footer builder plugin for managing header and footer using elmentor. So you have to change the logo and header menu and other things from RS Header and footer builder.
For License we still didn’t add the license code setting for activating. So right now no need to activate the purchase code.
i am facing some issue in installation i had raise the ticket please solve the issue asap
I didn’t get any ticket related to your user name. Can you try to create to
https://rstheme.com/supportSo that I can take care of your issues.
Thanks
Dear developer,
I purchased your product and I am very pleased with your work. However, I would like to request that you add the SendEach gateway to your product. I have been using it for other projects and I find it to be the most affordable gateway for SMS/WhatsApp OTP. I believe it would be a great addition to your product and I look forward to seeing it in the next update.
Thank you.
okay thanks
Hi, failed to import theme data. Please also check your ticket support. Thanks!
Your given screenshot – I checked – svg files didn’t imported. Did you check in your hosting allow svg format files??
Yes they confirm, hosting allow SVG format. I also install SVG support plugin. And still failed upload the theme files. How to fix it?
Can you share your website admin access so that I can try to check it for you? Basically it’s server related issue.
Login detail send via ticket, please check. Thank you!
Your access not working try to send me correct one. Thanks
Hi, please check again the ticket. Thanks!
I just replied to your ticket – check now. Thanks
Please check again the ticket. Thanks
Check again. Thanks
Hi, how do you change Blog (https://rstheme.com/products/wordpress/sasco/blog/) and Contact pages (https://rstheme.com/products/wordpress/sasco/contact/) top banner from blue color to the same green color as https://rstheme.com/products/wordpress/sasco/home-8/?
You can change this top banner blue color from Header Footer builder. There have inner page header and blog header,
You can look video how to edit header from header footer builder:
https://www.youtube.com/watch?v=D2PrfwEpnUgimport the demo data but its not working .. however it install the data but its not working
Can you try to share your website admin access so that I can try to check it? Thanks
how can i change demo page and select NFT LANDING home page
Try to check following link for setting your homepage:
https://rstheme.com/docs/sasco-wordpress-theme/general-settings/homepage-settings/How can I change the logo?
I got it. Thanks for your support.
Great to hear. Thanks
Hi, I want to change primary and secondary color of the theme but when I picked color and saved, there is nothing updated on the website. What should I do?
Hi, Thanks for purchasing our products. We development this theme demo – using elementor. Elementor is a page builder – every section of a page coming dynamically so you have to change the colors from each page. Thanks
Thank you so much. And How can I add more Google font to support Thai Language on my web?
You can get the typography options in Appearance -> Customizer -> Sasco Options -> Typography Options
the method you suggested can only change the existing font, but I want to add another Thai Google font to the web because the existing fonts you provided did not support my language, How can I do that?
added another plug-in already and it’s work, Thank you
Okay thanks
Hi, I cant install “RS Elementor Header and Footer Plug in”, every time I installed, my website got error. How can I fix this problem?
Thank you
Can you try to share your website admin access to
https://themeforest.net/item/sasco-saas-startup-multipurpose-wordpress-theme/40222380/supportTry to change to your PHP version 7.4 – Now your PHP version 7.2.34 – Hoping then it will work fine. Thanks
All issue were solved, Thank you so much for the very great support
Welcome sir 
Hi, I need help, after installing the demo, all the demo pages are installed successfully, but the appearance is messy. I send my site login details. Please check ASAP. Thank you
I just fixed menu. You installed another theme demo data. That’s why creating issues. Both theme menu items got merged. I just cleaned. I think you can reset demo data and import demo data again. So that everything will be fine. Thanks
Hello, another demo page still messed up. Please check the ticket again. Thank You
You installed two theme demo. I think you should reset the demo data and install fresh and then it will be fine. Thanks
I have the same problem as sonukumarr7, no activation link
but i could download now with warnings, New AJAX call! [WARNING] Failed to import product_cat Accessories [WARNING] Failed to import product_tag Air Max
I could not download all home sites, should I try again?
2nd comment -> You didn’t installed woocommerce plugin that’s why Woocommerce demo products and categories didn’t import and given that warning.
3rd Comment -> Yes, You can. Thanks
I just bought this template and when I try to install it, I keep getting this error The package could not be installed. The theme is missing the style.css stylesheet.
Once you have downloaded the theme package from Themeforest you must unzip it and upload only the inner zip file named Sasco.zip. Try to check our documentations:
https://rstheme.com/docs/sasco-wordpress-theme/getting-started/install-theme/install-from-all-files/Yes, it is all working now. Thank you very much.
Great to hear. Thanks
All looks good. Thanks to the author for speedy response in fixing any bugs. But, the theme i think is loading slowly. Anybody else feeling the same?
For speeding up the website try to use optimize images and also try to use any cache plugin for getting better speed. Thanks
Import Failed Whoops, there was a problem importing your content. An error occurred while fetching file from: https://flortme.app/wp-content/themes/sasco/ocdi/sasco-customizer.dat! Reason: 403 – Forbidden.
Theme Settings Visit Site Theme screenshot
I get this error . There seems to be a lot of demos here as well. There is only 1 demo in the import section, why?
Please try to share your website admin access to following link:
https://themeforest.net/item/sasco-saas-startup-multipurpose-wordpress-theme/40222380/supportDemo content not installing, can’t find where to enter activation code on website, nothing as shown on documentation….... help me
For this product we still didn’t add option for purhcase code. Share your website admin access I will look it for you. Thanks
Wait a minute
where i am sand my info
and what about demo ???
Did you try to import demo data??
yes but not working properly
Our support team is looking now. Please wait. We will let you know or you can check after one hour. Thanks
ok i m waiting & online
You can check now. Thanks
ok
but i need another theme
Try to follow following link for selecting your desired homepage:
https://rstheme.com/docs/sasco-wordpress-theme/general-settings/homepage-settings/now problem come again Attempt to read property “ID” on null in /home4/xxxxxxxx/public_html/www.xxxxx.xyz/wp-content/themes/sasco/inc/template-functions.php
& Sticky Header Not working properly (background color changing problem)
Our sticky header background working good -
https://www.loom.com/share/9a7780f896e343b0b54f265719770ebeToday we are going to upload another update of the theme.
Thanks
Not working please check it
Share your website admin access so that support team will help you:
https://themeforest.net/item/sasco-saas-startup-multipurpose-wordpress-theme/40222380/supportwhat happened sir ?
Clearing browser cache – check now. Thanks
You can decrease that gap from Elementor – Sir.
yes i can but last time it’s not look like & i add logo and when i am resize with elementor but it’s not working
u have to fix it and please decrease gap your demo website not look like that and Sticky Header size in win view not good
Okay we will do it. Thanks
We updated the theme topday. We updated the header footer plugin and fixed the issues for sticky header. Thanks
Look sir your sticky header is not working properly because of which some part of my account is not showing please fix it so that website can work properly. i’m tired of looking my way please help
There is no option to give shortcut code anywhere in the header button
Tomorrow we will look it. Thanks
Sir what happened ?
We are working on it and still not finished – we will update it on Tuesday. Thanks
Ok sir i am waiting thanks
We already updated the sticky options to your website. Will update themeforest today. Thanks
I can’t see the changes you’ve made anywhere. Please take a second look at website to make sure the website works properly. Your sticky header is not working properly.
Hello sir
Please come on whatsapp +8801743550818
All things done great support
Thanks Sir for your patience.
Fast and responsive theme, really seo optimized, thanks for Mr. Md Abdur Rashid for his support
Thanks Sir 
Encountering this issue “The link you followed has expired.” when attempting to install the theme. You help is greatly appreciated. Thanks.
This is happening because of server setting please try to update following setting of your server: mod_security = Disabled
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 64M
PHP upload_max_filesize = 128MAfter updating try to install theme again then it will work good. Thanks
