53 comments found.
Hi,
In the demo the footer section is messed up on mobile view.
Has this been fixed? Looking to purchase but need reassurance.
Hi.,
Please refer : https://prnt.sc/lxJsav6kLH3t
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Hi, i tried to edit footer with elementor, I’m getting this error Server Error (403 ) when i try to save
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
sent
HI.,
Sorry for the inconvenience.
You have forgotten to send the WordPress login credentials, kindly reply back with them as well, so that we will check and let you know the solution.
Thank you. we look forward to helping you!
sent
Hi Bidex160.,
Thanks for sharing your credentials with us, we will check your query and resolve it as soon as possible.
Thanks!!
Hi,
Deprecated: Required parameter $type follows optional parameter $with_icon in /home/earlcqqi/public_html/wordpress/wp-content/plugins/designthemes-lms/utils/utils-courses-listing-items.php on line 289
Deprecated: Required parameter $commission_type follows optional parameter $instructor_id in /home/earlcqqi/public_html/wordpress/wp-content/plugins/designthemes-lms/statistics/statistics-utils.php on line 575
Deprecated: Required parameter $commission_type follows optional parameter $instructor_id in /home/earlcqqi/public_html/wordpress/wp-content/plugins/designthemes-lms/statistics/statistics-utils.php on line 634
Deprecated: Required parameter $zip_path follows optional parameter $full in /home/earlcqqi/public_html/wordpress/wp-content/plugins/unyson/framework/extensions/backups/includes/module/tasks/class—fw-ext-backups-module-tasks.php on line 985
Deprecated: Required parameter $meta_value follows optional parameter $meta_key in /home/earlcqqi/public_html/wordpress/wp-content/plugins/egrad-pro/cs-framework/functions/fallback.php on line 31
Hi!., Please mail us your updated site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
fixed. thanks
Hope your issues are solved.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Hi there, I’m unable to install file and I don’t know why?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
header information – headers already sent by (output started at /home/customer/www/v2.ddlabs.ae/public_html/wp-content/plugins/designthemes-lms/utils/utils-courses.php:1) in /home/customer/www/v2.ddlabs.ae/public_html/wp-admin/includes/misc.php on line 1416
Warning: session_start(): Cannot start session when headers already sent in /home/customer/www/v2.ddlabs.ae/public_html/wp-content/plugins/unyson/framework/includes/hooks.php on line 229
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/v2.ddlabs.ae/public_html/wp-content/plugins/designthemes-lms/utils/utils-courses.php:1) in /home/customer/www/v2.ddlabs.ae/public_html/wp-admin/admin-header.php on line 9
why these errors?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello
Does it support RTL ?
Yes, Egrad does support RTL
I bought this theme yesterday and after installation it does not work
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
The template works very slowly (25 seconds loading), the site headers work with an error, if possible, I would return my money back. I can’t write via support templates because registration doesn’t work there.
Hi.,
Sorry for the inconvenience,
1) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation:https://assetcleanup.com/docs/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
2) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
3) Regarding the Refund, We do not set the terms and conditions for refunds, they are set out by Envato exclusively => https://bit.ly/2poAHsz
Thank you, we look forward to help you!!..
I wrote to you in the mail, I now have a problem with the header.
Hi Iqdesignuz.,
Kindly mail your domain URL, WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
I sent
Hi Iqdesignuz.,
We have resolved your query kindly have a look.
If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you.
Thank you, we look forward to helping you!
You have not solved the problems, new ones have arisen. Please see pdf.
I am an experienced WordPress developer, I know how to work with themes. Other WordPress sites with other templates on this hosting work quickly and perfectly. I bought this template to make things easier, not harder. The template does not work as you described.
https://drive.google.com/file/d/1o845g-AHvIrhmdQpWD25m3iCIE4sQA0A/view?usp=sharingini_set(‘display_errors’,’Off’); ini_set(‘error_reporting’, E_ALL ); define(‘WP_DEBUG’, false); define(‘WP_DEBUG_DISPLAY’, false);
Was it your solving? I said the theme does not work as you described, I have not been able to set it up for 5 hours as it is shown in the demo.
Hi Iqdesignuz.,
We get the “Invalid user name/password” error. So please mail us the valid WordPress login details through the right bottom form @ http://themeforest.net/user/designthemes. So that we will check the issue and let you know the solution.
Thanks!!
Is there an option to add calendar page so that the courses can be shown by the dates?
Hi Pbisla.,
We have an option for Courses with a start date so that the user can purchase the courses before the start date and access the courses on the mentioned date.
As of now, we don’t have an option for a calendar page and we will consider it in future updates.
Thanks!!
Great Work,Congratulations GLWS 
Hi Meteros.,
Thank you for your wishes and appreciation.
Congratulations GLWS 
Hi webstrot.,
Thank you for your wishes and appreciation.
Hello Is there a backend demo? I would be interested to know if you can offer courses with specific dates. So course YX on date 1 and on date 2 and then you can register/ticket on one of the two dates.
Hi digital-werkstatt.,
Thank you for contacting us.
Backend Demo : Currently, we don’t have a demo for this theme. Our support team currently working on it. You may be able to get a demo on this theme within a week or two.
Yes, we have the option of Courses with a start date so that you can offer courses with a specific date to the users.
nice work
Hi AliA.,
Thank you for your wishes and appreciation.
Regards., DesignThemes Support.
Egrad – Education WordPress Theme – GLWS!
Hi smartcms.,
Thank you for your wishes and appreciation.
Regards., DesignThemes Support.