3307 comments found.
Hello Chimp studio! Your support links seems not to work. Also tried with presales form in https://chimpgroup.com/ but it doesnt work for me.
I’m very interest in Single restarant DEMO I have only few presale questions:
1- Has your theme timeslot management (For example: limit orders per timeslot 2:00PM – 4:00PM, Custom timeslots, Store opendays in week, etc.)? 2- Is possible to set different pickup location 3- If not: Is Single restaurant version compatible with this plugin https://wordpress.org/plugins/woo-delivery/?
Thanks in advance Bye
Hi @ StudioRefresh, Thanks for your kind interest in FoodBakery theme.
1. Order limit is not available buts can be possible to implement via code customization.
2. Yes buyer can set location while ordering.
3. Third party plugins are not tested and compatible with theme.
Regards,
Veryy Excellent Technical support!! just in a click!! i love the design quality too, perfection!!
Hi@ ekoot , Glad you loved the service. Thanks for appraisal. I really respect your views and input and consider it blessing to have such winning clients like you.
Regards,
Thanks too, i gladly appreciate your services as well!
Thanks once again.
Check email please. (Reset License)
Hi @ StackAgency , Thanks. Email is already well replied.
Regards,
TY very much!!!
Pleasure to assist another Author client. Thankyou for your wonderful feedback once again.
hi there , restaurant menu is not sortable on mobile devises
Hi @ al-123 . What is not shown and advertised on live demo is not given in theme. Thanks
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
hi there, why every time when user saves his account data the image of his account keeps downloading in wp admin media?
the issue is in publisher-rofile.php on line if ($attach_data = wp_generate_attachment_metadata( $profile_image_id, $profile_image_absolute_path )) { wp_update_attachment_metadata( $profile_image_id, $attach_data ); } please provide with solution
Hi @ al-123 , I have forwarded the query to concerned department and will be checked and improved in next update if any concern exists. Thanks
Regards,
the concern indeed exists, re-uploading the same image over and over again will leave us with less space on server
Okay Thank you
Hi there, This is a pre-sales question. I have a few restaurants in my city and would like to use this as a directory for them so that they can sell through it. Is each restaurant able to have their own PayPal and cash on collection option? From the documentation it would look like I would have to manually confirm the order with each of them and then manually transfer the money to them. Can each restaurant have their page embedded into their own domain name if I were to set it up as something like “Foodhub”? Also, is it possible to make this into an app too for Google and iOs etc? Thank you and love what you’ve done!
Hi @Mingface, Thanks for your kind interest in FoodBakery theme.
- get paid directly option is not given in theme.
- Theme can be customized and extended upto no limits via code customization.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
After multiple configuration of google api maps, I realized that the majority of sites that were created with your theme has a problem loading address searches. When entering a city, it is very slow to load, there is a bar that remains for several seconds before suggesting the addresses. is it possible to deactivate google suggestion on the subject? This is a problem to solve please. Thank you
Problem of adress search : https://imgur.com/a/w58bVmUHi@ euro_cargo_rail94 , You can disable Google Autocomplete functionality from: Dashboard / Foodbakery settings / Location settings / Google Autocomplete / On/OFF
Loading time depends upon the response time returned by API officially its not something concerned with theme.
Regards,
Thanks for your feedback. It does’nt work. Can you tell me where I can find this display in the ftp? like that I put it in “none”. Because in the theme I have disabled it for a long time but it does not work. thank you
https://imgur.com/a/rbyn9NcHere is the link to concerned script file : wp-content\plugins\wp-foodbakery\assets\frontend\scripts\functions.js
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
hi there, when client clicks on the “confirm order” button the order is created in DB, but imagine scenario when client goes back from chek-out page (due to forgetting to add some dish) and then clicks “confirm button” again, the restaurant will have two orders from the same client, illogical
Hi @ al-123 , As per theme default logic its not built with such scenario since order is placed in system upon click of Confirm order button.
Regards,
if customers goes back from checkout and adds something more and clicks Confirm order button then the restaurant will have two orders places, one of them is irrelevant and he should guess which one , where is the logic?
Going back scenario is not supported.
what?? please before saying that check it by yourself, i’ve just checked that on the latest demo as well, go to this page – https://foodbakery.chimpgroup.com/grocbakery/restaurants/nature-healthy-food/ then click ‘Confirm Order’ and then simply go buck by browser arrows in the left up corner.
As mentioned above its not supported with such scenario and flow you are asking. Restaurant can see all details of Order + customer information against each placed order and communicate with user manually incase any confusion arises.
you either don’t care or you just don’t want to fix that
New features and modifications are always added based on frequent requests from users. Thanks for notifying its been already passed to tech department for further check for future updates.
hey , how can i add a customs field to food item to show on front end on the menu also how to enable special deals of restaurant to be shown on restaurant page like in this example https://foodbakery.chimpgroup.com/le-delicious/
Hi@ abanksob1 ,
1. You mean to add extras or nutritional items along with menu items ? Explain ?
2. Deals can be added from the Menu builder given in theme. Follow Menu Builder for help : https://chimpgroup.com/knowledgebase/create-menu-foodbakery-theme/
Regards,
Thanks for the replay, I am talking about extra information from the custom field, example on each item add under nutritional “Portion Amount: For 8 people ” and regarding how to show deals on every restaurant currently its not showing up the tab deal . as seen on this example https://foodbakery.chimpgroup.com/le-delicious/
- You can add extras as custom fields with each menu item. such extra information is not available.
- Make sure to use latest version of theme and all plugins to have all features as advertised. Also ensure if you have set detail view as Fancy from settings.
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Hello, i would be pleased if you could tell me why or how to fix this issue. I de-registered the purchase code from my old site but still each time I try to verify the purchase code on my new site your server won’t let me proceed, I kept getting the same message over and over again asking me to de-register the purchase code from my old site. any reason why this is happening? Thanks
Hi @ igo1 , Its not an issue. I have checked your purchase code was activated and installed on these domain installation links.
https://property.wotlog.iehttps://www.wotlogeats.wotlog.ie
http://www.wotlogeats.wotlog.ie
- Before you activate / deactivate Wp foodbakery plugin installation again, make sure to de-register the code so that you can use it again to activate on it even on same installation or different domain.
See: https://imgur.com/a/iJzelF1
Now let me know if you had deleted these installation before and missed to de-register from any so that i could check it for you.
Regards,
Ok, Thanks for your quick reply. just to be sure from which of the domain should i deactivate the food bakery plugin? i was using the property domain just to have everything set up before moving it to the wotlogeats which will be the final destination for it.
Hi, i followed your instructions, deactivated all the foodbakery plugins, and deactivated the purchase code from the property domain. it still won’t reactivate on the wotlogeats
Its released now, you can use it. Make sure not to try to use on multiple links without deactivating first in future.
Thank you very much
welcome
Hello, Just wondering if you could tell or point me to how I can fix this little problem. At the cart when one clicks or selects pay with cash it does not go through the woocommerce checkout, but if one selects to pay with a credit or debit card it works fine, it runs through the woocommerce checkout. How can I have the pay with cash button do the same?
Thanks
Its not a problem but a simple cash method integrated in theme. if you want to use cash method given by woocommerc you can proceed via woocommerce payment gateway option using card option.
Hi, Thanks for getting back to me. when items are added to the basket, there are two options in the basket pay with cash and pay with a card, so when one selects the option to pay with a card that is run via the woocommerce payment gateway, but when one selects to pay with the cash option it doesn’t run via the woocommerce payment gateway. how can I have it run via the woocommerce payment gateway as well? I would prefer to use just the woocommerce payment gateway for both of the options.
Thanks
Its not a problem but a simple cash method integrated in theme. if you want to use cash method given by wocoommerce you can proceed via wocoommerce payment gateway option using card option.
Incase you need to customize it the way you need, you can contact any freelancer to create on your request. Thanks
Hello, Just wondering why the theme is not fully integrated with woocommerce, when one adds an item to the basket everything is fine, one will be able to see the item in the order details or cart, but when one proceeds to checkout, which is the woocommerce checkout. the item as detailed in the cart is not pushed forward but rather one gets the name of the restaurant multiplied by the number of the item. for example. If I’m trying to order a cheeseburger from McDonald’s restaurant, the basket will display the order correctly, but when I proceed to the checkout the information is not transferred or captured in the woocommerce checkout process, rather I will get the name of the restaurant, in this case, McDonald’s and multiplied by the number of the item that I added to the basket. what can, or should be done for this information to be passed through or captured in the woocommerce checkout?
Thanks
Regards
and the other thing that I discovered is that each time you add an item into the basket, it populates the woocommerce products. that means that it is populating the woocommerce database table, meaning that the database will get overpopulated, and in turn, the server will have tons of data that are not actually needed. I can take a picture of this and forward it if needed. would it not be better to have this set as a woocommerce product and then run through the theme layout? that way only one single piece of information is taken from the database and outputted in the basket, cart, and checkout. otherwise, imagine working with McDonald’s, and people ordered 1000 burgers in a day, and when you go back to your woocommerce product you will find the same item multiplied by that 1000 and furthermore a waste of space in the database. These is just my findings and I hope that it serves as a correction point.
As per default criteria, theme have given a flexible option for users to use any woocommerce payment gateway option as this is not possible to integrate 100’s of payment gateways as woocommerce plugin supports. So this is the reason to utilize the woocommerce payment gateways. As far as wc orders are concerned they are automatically created as any transaction took place and will discard after interval of time to freed up the db space or can be deleted by admin.
Hello, The problem is not the woocommerce payment gateway, the payment gateway is easy to set up and configure, the problem is that the item or items in the basket in the theme is not reflected in the checkout when a customer is completing the order. if a customer adds a cheeseburger and a coke into the basket, then those items should show in the checkout. what is kind of clear to me is that there is no link or bridge between the theme and the woocommerce, so there’s no communication between the two. I can see that your development team has designed the theme to use an external product for the theme, my question is why don’t make things simple, easy to understand, and work with, by using the woocommerce resource in full? less time trying to figure out issues, everyone moves forward. you and I and everyone else know that data in the database does not automatically delete itself. so by the end of every day, the admin will have to go back to his or her database to delete all the duplicated data from the database? think about it. if one has 20 restaurants under its umbrella, and each has 200 to 500 per day, how long will it take for the admin to delete all of those data? not only would that be added work but more so time-consuming. my plea on behalf of everyone that has purchased the theme and those that with the intention of purchasing the theme let simplify things, and make it more efficient. if your development team can build this then I am quite sure that they can find a way to lavish the woocommerce resource to the fullest. if not and if you all know any plugin that will build the bridge between the theme and woocommerce to enable communication, please do point it out to me, I need to get my site working.
What you asking to see order details on checkout is not given via woocommerce as its only used to pay via woocommerce payment gateways. Not other feature on frontend and backend.
Incase you dont want to have such flow, you can disable woocommere plugin and can use the payment options and detail order details while doing payment integrated in theme. i-e paypal, bank, authorize.net and skrill.
have you a way that i can send you an image of what my query is? again what is the customer is paying for? a customer has added a burger and a coke. in the theme basket or cart, this information is displayed correctly, then the customer clicks to button to continue to payment, but in that interface, the customer sees nothing of such rather the customer is presented with the name of the restaurant, multiplied by the number of the item. This might help
(1) Cart “theme” Cheeseburger and Can of coke Total $8
(2) Checkout “Woocommerce” McDonald * 1
Now can you see the difference? The information from the theme is not transferred or communicated with the woocommerce, so now the application is telling the customer to pay McDonald’s times the number of the item, rather than displaying the order items which are the cheeseburger and coke. more so when you go back to your woocommerce you will see that a product has been added with the name McDonalds * 1. Because there’s no communication between the theme and woocommerce, the payment gateway says yes i can facilitate the payment but I don’t know what the items are, so I will rather use the name of the restaurant and add just a number. so if Mcdonald’s is under one umbrella and in a day they sell 5000 cheeseburgers one will have Mcdonald’s *1 5000 times in the database per day. Why? can we just use the woocommerce product and remove all these problems? absolutely yes, from the look of things. i am not saying this just for me but for everyone using this theme, and please take this as constructive criticism. I went to see that the theme work efficiently for everyone. but if you or anyone know of a good plugin that will integrate or build the communication between the two please do let me know.
No, since its all customized system given in foodbakery theme that are not the woocommerce products individually to be shown. Theme features have no link with woocommerce features.
Incase you want to show all detaila during checkout disable woocommerce plugin and can use the payment options given in theme that will let user to see the order details while doing and choosing payment method. Its upto you. Again i am writing for clarification your query is well clear but theme dont use woocommerce products.
Ok, have you any idea of any plugin that I can get to bridge or link the theme with woocommerce? Woocommerce is the payment gateway is the most popular and mostly used around the globe because of the added resources. i am using a printer to print the orders out at each and every restaurant, the other gateways in the theme do not offer such resources, moreover, it is an order for the likes of pizza, burgers, and fries. The bank payment and the other payment within the theme are for bunk transactions in thousands, or for international payments. please do point me to any plugin that will link both or give me the quote on the customization
And by the way, the authorized.net is only available for users within the united state, and Canada
There is no official recommendation for any 3rd party plugin since its not tested and made that way. You can enlist any freelancer services for that. Thanks for info.
hello, what will the cost be to have it customized to fully integrate the woocommerce? Thanks
You can contact custom team to have figures about custom work here : https://chimpgroup.com/crm/index.php/quotation
when adding a restaurant can each restaurant have some sort of id? is there a way to set this or configure this setting?
Thanks
No such option is not given.
How do I remove the word “sponsored” that appears next to the restaurant name?
Hi @ SamKalaka , sponsored refer to featured restaurants functionary. You can set ‘Featured Restaurants’ switch as No in any given package and subscribe it.
Regards,
Thank you very much.
Welcome.
Hello, Is it possible to enable reviews for everyone? because there are only people who have ordered on the platform who can comment. It would have been nice to enable comments for anyone
Hi@ euro_cargo_rail94 , Such option is not given in theme But can be possible via code customization. You can get quote if you are interested here : https://chimpgroup.com/crm/index.php/quotation
Regards,
hi there, when user is removed his comments are left, bug, please provide with solution
Hi @ al-123 , Thanks for notifying. It will be checked and sorted with future update.
Regards,
Foodbakery is an excellent choice for your restaurant.
Dont think and just click Buy button to have everything required for your business with no hassle. A huge recommendation and applause from MEXICO
Hi @ sivendex , Thank you for such appraisal.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Cada vez que reinstalo el theme tengo que pedir un soporte para liberar mi dominio, le pido por favor que dejen el dominio libre así no tenemos que estar pendiendo que lo liberen.
Quiero tener una buena experiencia con ustedes, ya pedí mi soporte por la otra vía lo hago por aquí, para que lo sepa la comunidad.
Le dejo los siguientes errores : 1. This Purchase Code is already registered with another Domain, get that De- egistered from the previous older domain
2. La opción del theme FoodBakery Restaurant Setting no funciona
Hi @ victorvaen1 , You don’t’ have to ask support each time if you de-register purchase code before doing any update or new installation on some other or same domain. Before you activate / deactivate Wp foodbakery plugin installation , make sure to de-register the code so that you can use it again to activate on it.
See: https://imgur.com/a/ghEiREu
If you already deleted the installation and have no more access you can follow your Ticket No. 143296 to get it done. Link : https://chimpstudio.co.uk/support/view.php
Regards,