205 comments found.
hello,
I was wondering, how to sort the QT Serie list at front page? I use series grid – large, and I noticed that the QT Serie is randomly sorted.
Thanks
with a plugin called taxonomy terms order, that should do
thanks I will try that
hello, it seems that the plugin already installed, bundled wiht your theme. how to use it?
You’ll find an item in the left menu, under Posts, to reorder the categories (is drag and drop)
hello, thanks for your help. it is working!
Hello,
Could you tell me why I get this when I click the wpcast menu?
Warning: Undefined variable $response in C:\xampp\htdocs\yukngobrol.com\wp-content\themes\wpcast\inc\tgm-plugin-activation\inc\remote.php on line 156
Fatal error: Uncaught Error: Call to a member function get_error_message() on null in C:\xampp\htdocs\yukngobrol.com\wp-content\themes\wpcast\inc\tgm-plugin-activation\inc\remote.php:156 Stack trace: #0 C:\xampp\htdocs\yukngobrol.com\wp-content\themes\wpcast\inc\tgm-plugin-activation\inc\welcome-page.php(82): qtt_iid(true) #1 C:\xampp\htdocs\yukngobrol.com\wp-includes\class-wp-hook.php(308): qtt_welcome_page_content(’’) #2 C:\xampp\htdocs\yukngobrol.com\wp-includes\class-wp-hook.php(332): WP_Hook->apply_filters(’’, Array) #3 C:\xampp\htdocs\yukngobrol.com\wp-includes\plugin.php(517): WP_Hook->do_action(Array) #4 C:\xampp\htdocs\yukngobrol.com\wp-admin\admin.php(259): do_action(‘toplevel_page_q…’) #5 {main} thrown in C:\xampp\htdocs\yukngobrol.com\wp-content\themes\wpcast\inc\tgm-plugin-activation\inc\remote.php on line 156 There has been a critical error on this website. Please check your site admin email inbox for instructions.
Thanks
Hi, that’s a notification. You should have them turned off in the production environment. Not sure why you have it on, but you can paste this in the file named functions.php of the child theme (which you should be using)
if(function_exists(‘error_reporting’)){error_reporting(E_ERROR);}
in this way you will only see real errors, and not soft notifications.
thanks for your response. somehow the error gone without doing nothing.
It was in fact not an error but a notification that some parameter was not set. The paramerter was probably set in the meantime, so it’s not appearing. Still you should disable notifications in frontend, is much better.
Hello, I just bought your wonderful theme. I was wondering can I import the audio from my ancho? How?
Thanks.
Hello! Do you mean Anchor? (anchor.fm)
yes, Anchor.. Can I import my audio from Anchor.fm? Thanks.
If they are audio, yes you can. If they are video format (anchor also allows mp4) they will not work thought the theme player. You can use SecondLine podcast importer.
Hello, my apology for my late response. yes its an audio. could you tell me how?
Thanks.
You can use the plug-in SecondLine podcast importer. The free version will work fine since our theme uses standard posts as podcasts.
Hello, thanks for response. I already install the plugin, I will try it first, and I will give you an update. thanks.
hello, I have installed the plugin and I have imported my podcast from anchor, but it can not played in my website: yukngobrol.com
please help. thanks.
Please send me your WordPress login at support@qantumthemes.com since there can be some misconfiguration that needs fixing. Thanks!
hello,I have tried the Podcast Importer SecondLine to import my audio podcast from anchor.fm, it was imported became posts but the website audio player can not played it. why is that?
thanks.
hello, I have sent an email to support@quantumthemes.com. please kindly check!
Thanks
Email found, thanks, will be back in a few minutes.
Hello, Thanks for your response. I’ve checked it’s working but there’s still some issues:
1. The play button at the inside QT serie box and post header doesn’t work.
play-button-1-doesnt-work.jpg
play-button-2-doesnt-work.jpg
2. The audio stops playing when it change to other page, not always running like the demo version.
Please help.
Thank you for your kind feedback. The issue was found and fixed.
Actually the importer plugin changed the format of the track in the post, so we updated the plugin to recognise it.
I already updated your website. Regards
i want to purchase this but is it possible to hide downloading audios
Hello, we might have some solution for you, but I need to put you in contact with another department. Would you mind emailing us to support@qantumthemes.com for your specific question? We might have some upcoming news that can work for you.
I bought a support renewal for the WPCast theme but I don’t have access to Qantum helpdesk, it says: “Support period expired.”, can you help me please?
Checking, please hold on
I’ve manually refreshed your support status. It normally takes 24 hours to be updated, that’s why it was saying expired.
Thank you for supporting our service, we will reply to your ticket in the shortest time possible. Regards
Does this theme allow for posting of video versions of a podcast? My plan is to have audio with RSS from Libsyn and video from YouTube.
Hi, yes you can make a post with a video but it doesn’t play in the theme player since that’s only for audio. For libsyn no problem you can also import all podcasts automatically
I’m loving your theme so far!
It would be wonderful to see some Podcasting 2.0 and “Value-4-Value” functionality integrated into this theme, allowing listeners to support podcast creators via streaming sats (Bitcoin), Boostagrams, etc. – Maybe something to look into possibly integrating?
Just an FYI, all throughout this theme (and its documentation), you use the term “serie” referring to what is supposed to be “series”. The use of the term “serie” is a misspelling. The plural and singular use of “series” are the same. 
I wouldn’t have an issue with this if it was only a backend misuse, but the public/frontend also shows this in cases where there are no results for a specific series. Maybe something to address in a future update?
Hello and thanks for your kind feedback and suggestion, sorry for the misspelling. About the mentioned functionality, I’d recommend the plugin “GiveWP” which allows to make donations with any payment method (except crypto for what I know ATM).
Developing custom functions from scratch would be extremely expensive and we’re for sure not able to cover such costs with the incomes from Themeforest, sorry…
Hello, theme does not work after my webhotel changed to PHP 8.0 Does the theme not work with PHP 8.0?
Hi, some functions require Php 7.4. on 8.0 some functions are not available yet.
My webhotel does not allow 7.4 anymore. 
What can I do to make it work?
Hello, you can switch to a hosting that allows PHP 7.4 or wait for our theme update that will come in a couple of weeks. There is no other quicker solution , sorry.
To provide more info I’ll explain a bit more: the script that fetches the MP3 files form the contents is written for PHP 7.4, basically this script is very different for PHP 7 and PHP 8
Since php 8 was not available on many hosting providers, we have been making it for 7.4 first.
Now PHP 8 is available basically everywhere, so we will update the player and make it for new PHP versions.
Hello Svenssonranch, it’s possible that we’re able to provide an update for you for PHP 8 within a few hours since an update is already in Beta. Please contact us at info@qantumthemes.com and if possible send over your WordPress and FTP access, we will install the new version for you, and provide an instant fix for your hosting.
Regards
The new version of theme and player is out with support for PHP 8 Please udpate theme and plugins following the standard method from the manual to solve:
https://wpcast.qantumthemes.xyz/manual/knowledge-base/how-to-update-the-theme/Copyright Services391 when i change single word on copyright footer why link becomes un-clickable. it just act as normal text but not as a href tag. how to solve this.
Hello Imran, I’m sorry but it seems your access to support service expired. Please renew the service to receive technical help, we will be happy to assist you. Thanks
lol just for that one line i have to pay 42$ are you serious?
thats a technical problem that requires us to check your website, the status update, and eventually modify the code for you. If that’s not important for you then you can just keep it like this and not request our work, or, if you need a work, you need to ahve a service of support like the other customers sir.
I’m sorry but it would be unfair for us to provide free services to one customer while others are paying.
I have been trying to get support for this theme on the support website, but I have gotten no answer. How can I get some assistance?
Hi, I see 0 tickets with your username, that’s why there was no answer. Did you delete the ticket?
Anyway today it seems there is some issue with the Envato purchase codes validation. Please feel free to write via email to support@qantumthemes.com, adding your purchase code and request in the same email, we will get back to you via mail.
Thanks!
Good day. I’d like to buy your theme. But first, I’d like to find out if I can allow users to pay for membership in order to host their own sound on my site (like they do on soundcloud, spotify, etc.). Please advise.
Hi, sorry but there is no such function in our theme, best regards Igor
Hello. I have some questions.
- 1 – Are the audio files uploaded to web hosting or an external service and linked?
- 2 – Does it allow you to create a list of audios and automatically go from one audio to the next when the previous one ends?
- 3 – Does this template generate an RSS feed with the list of each podcast to be able to send it to: Apple podcast, Google podcast, Spotify, Soundcloud, Overcast, Amazon music, iHeartRadio, Castbox, Pocket cast, RadioPublic, Stitcher…?
Thanks.
Hi!
1. Your choice, you can also import external podcasts using RSS feeds, our documentation covers this.
2. Yes once the podcasts are there, you can choose which ones and howany to preload in the player playlist
3. Yes and our documentation explains how to correctly publish your RSS feed. Our demo podcasts got indexed automatically by itunes and Google by mistake, without doing anything 
Hello! I am using the libsyn plug-in with this theme. Is there a way to make it so that the libsyn player is not used (wp cast player is used) within the posts?
Hi, yes. You don’t need to use the libsyn plugin. Instead use “SecondLine podcast importer ” or use “PowerPress” to import your podcast.
https://wpcast.qantumthemes.xyz/manual/knowledge-base/powerpress/Hello, I have a problem with the license. I need to activate my license on a new domain because the domain where the theme was installed before doesn’t work anymore
Hi! you can use this: https://support.qantumthemes.com/dm/purchase-code-reset-request/
Hello, I have a problem with the license. I need to activate my license on a new domain because the domain where the theme was installed before doesn’t work anymore and I can’t uninstall from Envato Market plugin. What are the steps to follow? Thank you
code reissued and ready for reuse. You can for next time use the form that you can find in the menu of our helpdesk
https://www.qantumthemes.com/helpdesk/regards
I’ve got a multisite installation with your theme on: I’ve upgraded to the last version and now my purchase code is not working anymore. The error is Error 03: your purchase code is already in use on another website, contact our helpdesk to reissue the license. What could it be? Thanks in advance
Good afternoon, can you please provide the last 10 digits of the purchase code and the website link?
Thenks for your answer. The last 10 digits are 1ce731b495 and the website is https://drtalk.it/
Grazie Giorgio, ho appena verificato lo stato di attivazione e risulta tutto ok. Sinceramente non sembrano esserci problemi.
Se desideri che esegua il login per una visione da backend, per favore invia una mail a support@qantumthemes.com includendo user e password, e uno screenshot dell’errore visualizzato.
Mi occuperò di risolverlo personalmente.
Importante: per favore esegui un backup del sito come sicurezza standard, prima di inviarci i dettagli di accesso.
Buona giornata Igor
Thanks a lot, everything seems allright now
I have some pre-sale quesions:
1. Are the episode posts a custom post type (CPT) or are they the regular post type using audio post formats?
2. Can we create episodes from youtube or other video sources or are they audio only?
3. I see episodes are created by dragging and dropping the audio file in the content window. Are the files url stored in some kind of custom field or just in the content?
4. Do you have a backend demo so I can figure out some other things I am concerned of?
Hi, podcasts are posts with audio format. You can store the files in your WordPress library like in our example, or load them from an external repository.
We don’t have a backend demo, sorry but people were not using it respectfully, so it’s been closed.
Does this theme have sticky menu/header support? Also does it have mega-menu support?
Hi, the theme has a sticky player, so not menu, it would take too much space. It doesn’t have mega menu either.
It would be spectacular if they would integrate Audius, if so, I would buy this template.
Hello and thanks for your kind feedback. Which type of integration do you see as interesting? About podcast importing?
It is a free service that boosts artists and content creators, which has huge potential, in your case you should find out more about the audius project. They have many tools for developers. Look for more info on the AUDIUS website.
Hello, sorry the feedback is interesting but I still don’t understand which kind of integration you had in mind for a website… could you provide further hints on this please?
Hi, can I use the theme to curate different podcasts?
Hello, yes, indeed our theme features a “Series” podcast and an “Author” archives page, which allows to manage multiple podcasts and multiple authors, separately from the standard “category” taxonomy.
Half of our customers create multi-podcast websites in fact.
