760 comments found.
Hello, the drop down or off-canvas mini cart just shows an empty white space, even when there are products in the cart
Please advise
And incompatible with Elementor Pro it seems… Thats not good
Hello, @teammicro,
We apologize for the inconvenience caused in this regard.
Can you please once contact us via our Support System with your Site’s WP-ADMIN Login details along with a brief Video explaining the issue so that our Support Team can check and assist you accordingly.
Here is the Support System URL: https://d-themes.com/support
Regards don-themes.
Hello I would like to now if the admin can prefill products (import would be even better) that any vendor can eventually add to their shop in case they have some pieces. Let’s say I am the admin of the website and enter a set of book products with their own ISBN; then any library that subscribes to the website can browse/search the existing product (entered by the admin) and eventually book and add it to its own shop in case they have that, specifying the quantity available in their shop.
Hello, @joedamergo,
Thanks for showing interest in the Theme 
Regarding your mentioned concern, you might need to consult with the respective compatible Vendor Plugins Support, they can guide better in this regard because these functionalities might be offered by the Vendor plugins, by default there aren’t such options available at the WooCommerce or Theme end. Hope you can understand !
Following 4 Vendor Plugins are compatible with the Theme:
Dokan
WCFM Marketplace
WC Vendors
WC Marketplace (now renamed as MultiVendorX)Regards don-themes.
Hello guys, how are you addressing the ADA Web Accessibility Legal Ruling, did you test your theme in https://wave.webaim.org
We see at this time, it’s not passing as being in compliance and thus is open for lawsuits which are spreading fast.
Can you please advise on this to prevent future problems for users? Thank you.
Hello, @ingenuitor,
Thank you for notifying us of the issue you have encountered. We appreciate your feedback and are sorry for any inconvenience caused.
Rest assured that we take all customer feedback seriously, and we have forwarded your concern to our development department. They will look into this matter promptly and make the necessary adjustments to fix the issue.
We are constantly working to improve our theme and make it the best it can be. Therefore, we will include these fixes in our upcoming updates.
Please feel free to contact us again if you have any further issues or concerns. We are always here to help.
Thank you for choosing our theme.
Regards don-themes.
Hello, please i wanted to know is their a way to add custom icons and changed the design of the default loading screen without using a 3rd party plugin? because the default icon library is quite limited.
Hello, @Minerkid,
1- Unfortunately, right now there isn’t an option available to add Custom Icons. You can either use the Theme’s Icon(s) or the Font Awesome ones defined in the Icon Library. Here is the URL of that: https://d-themes.com/wordpress/wolmart/elements/elements/icons-library/
2- Sorry to say but right now, under the Theme Options you can only enable or disable the Loading Overlay by going to the Dashboard > Wolmart > Theme Options > Lazy Load > there you can find the toggle option to enable or disable the Loading Overlay: https://snipboard.io/INqVLm.jpg
Although, you can try an alternative through Custom CSS if it would look good for you:
.bounce-loader>div {
background-image: url('https://blackpearlspro.com/wolmart-support/wp-content/uploads/2022/08/product-17-2.jpg') !important;
background-repeat: no-repeat !important;
background-size: cover !important;
background-position: center !important;
}
In this above CSS, you can change the Image URL to your choice of Image uploaded on your Site and the Blue Loading Color which is showing right now will get changed with the Image URL you add in the above CSS.
Location to paste Custom CSS, please go to Dashboard > Wolmart > Theme Options > Custom CSS & JS > there in the CSS code section, paste the above given CSS.
Regards don-themes.
thanks
You’re Most Welcome!
Hi, can I link blog post authors to their listings on the marketplace? thanks
Hello, @elenachere,
Thanks for showing interest in the Theme and sorry for a bit of delay in the response!
The Blog functionality as you know comes by default from WordPress end. So, right now there isn’t such a functionality available from WP end or Theme end to link Authors specifically to a separate link. Although, you can view the Author as a separate Page where you can find all the Blogs written by that specific Author. As an example of this, here is one Author page from our Test Site: https://blackpearlspro.com/wolmart-support/author/wolmart-support/
The change that you are asking for might require Customization or the usage of third party plugins. So, you need to look for that which best suits your needs and requirements.
Regards don-themes.
Hello, how i can delete popup on the home page.
Hello, @soul24,
In order to disable Newsletter Popup completely from your Site, you need to navigate to Dashboard > Wolmart > Layout Builder > Home Layout and click General Settings.
In General settings, you can disable Newsletter Popup. Please refer following screenshot: https://postimg.cc/Q93tt2PX
Regards don-themes.
ok thank you it is done. but how i can change main menu color ? it is always green
Hello, @soul24,
The generalize color change can be found under the Dashboard > Wolmart >Theme Options > Style > Color & Skin > there you can change the general colors accordingly: https://snipboard.io/KgfqBm.jpg
For specifically Header Menu related color change, you can go to Dashboard > Wolmart > Templates > Header Builder > there you can edit your Header first with the page builder plugin active on your Site either Elementor or WPBakery > then under that you can edit the Menu element > go to Style tab of it > there you can find the options to change colors accordingly.
Here is the image from our Test Site as an example for the Elementor page builder made Header: https://snipboard.io/v96SmE.jpg
Further, if you have any more questions related to Theme Options working, please contact us via our Support System with your Site’s WP-ADMIN Login details so that our Support Team can check and assist you accordingly.
Here is the Support System URL: https://d-themes.com/support
Regards don-themes.
Hello, We receive the following error when importing demo data. ‘Demo installation failed’. Please advice what to do? Thanks.
Hello, @kmadani,
Please go to WolMart >> Theme License and unregister the theme from there and then again register the theme with same purchase code and then try to import again, I am sure your issue will be solved.
Regards don-themes.
Problem solved. Thanks.
You’re Most Welcome!!
I’ve been sending 2 requests with your support. None of them gets listed in the panel and I’m sick of this. Way to many errors and not worth the money. I want a refund. Thanks.
Hello, @KatrineSpencer,
We have replied to your support tickets, please check back to your support ticket replies now and reply to them accordingly.
Regards don-themes.
Hello I am trying to contact you through the support system, but when I try to login, I get a “There has been a critical error on this website”... therefore, I am asking you here:
I have a shop with lots of categories and sub-categories. When I go to a product’s page, the sidebar has all the categories of the same parent expanded. This makes the page huge and difficult to handle. (theme-async.js 2108 and 3202) Would you consider having expanded only the subcategory the product is in? (and its parents of course)
Thank you
Hello, @agam3,
1. That is because you used the same email for other themes support accounts as well on zendex, so you have to try with a very fresh new email, OR create a very fresh new email and share it with me via my email: donaldaizaz@gmail.com so that I will check and create the new support account for you.
2. Sorry to hear about the inconvenience but we have confirmed from our Test Site and there isn’t such an issue happening. There the Product Categories in the sidebar are appearing & working like you have mentioned. Please check the following Archive page from our Test Site: https://blackpearlspro.com/wolmart-support/shop/
On your Site, could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.
If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site through our Support System: https://d-themes.com/support, along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Regards don-themes.
Hello again and thank you for the prompt reply.
Maybe my question wasn’t clear enough… The test site is not the case I am referring to. It has only 2 sub-levels
Consider this: A Top Category (level A) with 2 sub-categories (level B, A1 & A2) that have themselves sub-categories (level C, A1-1, A1-2 & A2-1, A2-2) When I see a product in Level C (say A1-1), the sidemenu expands A2 as well.
While this may not look like much of a problem, in case of 10 Level Bs with 10 Level Cs each, this becomes disastrous…
I don’t think that it is my website’s specific issue because theme-async.js clearly dictates this behavior. $(’.current-cat-parent ul’).css(‘display’, ‘block’); refers to all .current-cat-parent uls
I hope I didn’t confuse you more with all my Levels…
Hello, @agam3,
Actually, this Product Categories widget isn’t the Theme one, it is default WooCommerce end one which is generally used to show Product Categories because itself doesn’t have the Product Categories widget.
So, to confirm the concern more you can please once check the mentioned concern, how it works with some default WordPress themes like Twenty Twenty Three or WooCommerce Storefront to understand is it our theme issue or not?
Regards don-themes.
This is about your sidebar widget, defined in framework\class-theme.php line 237 (unremovable from admin menu Wolmart->Sidebars) 2023 theme does not have defined widgets.
You could easily reproduce this issue if you add two subcategories in your test site. One in Backpack/Cover Box and one in Backpack/Entertainment. Add a product in one of these subs and you ‘ll see the other sub expanding as well.
I don’t think there is any pointing talking about default plugins or themes. I think I made myself clear, pointing you to the exact lines of your script that cause this issue.
It can be easily solved by adding a ”>” to theme-async.js (lines 2108 & 3202). It should read $(’.current-cat-parent > ul’).css(‘display’, ‘block’); This way only the direct children of the current category would be expanded.
Please consider this in your next update. Otherwise we would have to correct it in every update. Thank you.
‘show’ class should be also added to .current-cat-parent
Hello, @agam3,
We apologize for the inconvenience caused in this regard and appreciate your debugging and understanding of the concern. You are great !
Although, it is a default widget for the Product Categories from WooCommerce end in the Sidebar but the expanding issue that you have referenced is happening accordingly as you mentioned for this widget at the Wolmart Theme level too. So, we have tested this on our Test Site & found out that this issue exists there too.
We thank you for notifying this to us and apologize for the inconvenience at this point of time and are forwarding this to the development department to further look into this & hopefully in the upcoming Theme Update, they will resolve it. Till then please be more patient and wait for the next Theme Update.
We appreciate your understanding & cooperation in this regard !
Regards don-themes.
Thank you for your kind words
While we are at it… there’s another issue with the products sidebar.
When screen size is <992, the sidebar is replaced by the “Filters” button. When clicked, the sidebar appears from the left. So far, all good, but when you click on an arrow to show subcategories, the sidemenu disappears to the left of the screen. The page won’t change and you are left wondering what happened… If you click the “Filters” button again, you will see that the parent item is indeed expanded and the subcategories are shown, but this way you need to ask for the menu twice in order to choose a subcategory. I consider this a “bug”. The parent’s arrow should be excluded from the “hide sidebar” action. Any help would be appreciated.
You can see this happening on your test page. Just go to https://blackpearlspro.com/wolmart-support/shop/ (screen size<992) and click on a parent’s arrow
Hello, @agam3,
To turn off that functionality of auto-closing filters, you can go to Dashboard > Wolmart > Theme Options > Shop > Advanced > there you can find the toggle option “Auto Close Filter on Mobile” > just turn it off: https://snipboard.io/pBFY1W.jpg
And your mentioned concern will get resolved accordingly.
Hope this helps!
Regards don-themes.
This does not solve the problem because it is obvious that one wants the sidebar to hide when he selects a category. Otherwise the category is loaded behind the overlay and he has to close the sidebar to see it.
The problem is with the arrow. When clicked it should expand its subcategories and not hide the sidebar. After the subcategories are expanded, one can select the desired one and the sidebar should close.
This is caused because you are appending the arrow within the tag of the category (theme-async.js line 3074) and assign the “close sidebar on click” to this (line 1708)
This function is useful (“automatically close functionality after category selected on Mobile”) but the arrow should be left outside of the tag and have its own functionality.
again, this can be easily solved (without altering the tag’s structure) by moving the “close” function from line 1707 to line 1740.
This way the sidebar would be hidden only when the category’s name is clicked and not the arrow. Clicking on the arrow would just toggle the subcategories (as in screens > 992)
If you too find this as the correct functionality, please consider fixing it in an update.
Hello, @agam3,
Ok Sorry for the inconveniance, I have reported this to the development department and they will consider it for the future upcoming updates of the theme.
Regards don-themes.
I forgot my password and your support page does not have a button to recover it, what can I do?
Hi, @xtock2023
Hope you are well. Could you let us know your some part of purchase code? So that we can reset password of your account.
Best Regards
ok where do i put it? I don’t want to put it here…
Hi
Sure, you can send your purchase code via our author contact form. https://themeforest.net/user/don-themes
Best Regards
Hello, how do I change the text of the buy now button?
Hello, @uzbicouncil,
Please navigate to the Dashboard > Wolmart > Theme Options > Product Page > Product Buy Now > there you can define the text for the Buy Now as well as the link for the Buy Now too: https://snipboard.io/KNetYS.jpg
Hope this helps !
Regards don-themes.
hello, i purchased the theme but i face many problems importing plugins and theme
Hello, @nasrkhatib,
Sorry to hear about the inconvenience caused.
Can you please once contact us via our Support System with your Site’s WP-ADMIN Login details so that our Support Team can check and assist you accordingly.
Here is the Support System URL: https://d-themes.com/support
Regards don-themes.
Hello, when I make changes to my site and save the changes, my site remains cached, that is, when I view the change from my browser, it does not change, but when I view it from another browser, I think this is a problem with the theme.
Hello, @uzbicouncil,
Sorry to hear about the inconvenience.
We have confirmed from the Test Site, the changes are showing and appearing fine there with and without Logged In. It could be a specific issue at your end.
Can you please once contact us via our Support System with your Site’s WP-ADMIN Login details so that our Support Team can check and assist you accordingly.
Here is the Support System URL: https://d-themes.com/support
Regards don-themes.
Hi, do you have any upcoming discount offer?
Hello, @PexiM,
Thank you for your interest in our products. At the moment, we do not have any discount offers available for that particular product. However, we do occasionally offer promotions and sales on various items, so please keep an eye on our website for any updates. We appreciate your business and hope you find the product to be of great value at its current price.
Regards don-themes.
Hi , i have question. Is it possible to set on listing of product someting like : size form … to … and price – from… ? We sell christmas trees and they have some sizes for example – 120 cm, 160 cm, 180 cm i 220 cm and each size have any price. One product have some options to chose but after enter inside on card of product
Hello, @charles23,
Thanks for showing interest in the Theme
By default at WooCommerce end, for the Variable Products it shows the Price Range by default.
Further, if you want to show Attribute Swatches on the Archive pages, then please navigate to the Dashboard > Wolmart > Theme Options > Shop > Product Type > Show Information > there you can check the Attribute Swatches and the Swatches will show on the Products accordingly like it is shown in the following image: https://snipboard.io/XZj7zq.jpg
This is the best possible possibility in this regard at the Theme end.
Hope this helps !
Regards don-themes.
Hi please i just need a quick fix on this, i would love to make the columns of product on the dokan vendor page to be 4 and not 3 on desktop view. we have tried everything from our end even css with !important. nothing is working
Hello, @Minerkid,
Sorry for the inconvenience caused.
Please navigate to the Dashboard > Wolmart > Theme Options > Vendor > Vendor Store > there you can find the Products Column option > there you can define the number for Product Columns on the Vendor Store pages: https://snipboard.io/cxvGPm.jpg
Hope this helps !
Regards don-themes.
Hi – I am trying to activate my licence but it keeps saying Your ip address is blocked as spam!!!
Hello, @ashleyrjyoung,
We have replied to your support ticket #17541 for the same issue, please check back to your support ticket reply now and then reply to it accordingly.
Regards don-themes.
Hi
Pre Sales Qtn if you don’t mind.
I want to display the WooCommerce Variations on the Shop Page eg Colour or Size.
Is there a feature available with the Theme or do I need to buy a 3rd Party Plugin ?
Rgds.
Hello, @Peaceonearth,
First of all, thanks for showing your interest in our theme
Yes you can achieve it using our theme, please check the variable products on our demo page here: https://d-themes.com/wordpress/wolmart/elements/product-category/electronics/
Regards don-themes.
Hello, my mobile bot, how can I give a link, that is, I want to redirect to another page
Hello, @uzbicouncil,
Sorry to say but we didn’t seem to understand your concern. Could you please elaborate your concern more with some useful Screenshots and the Page URLs so that we can better understand and assist you accordingly?
Further, this Comment area is specifically for Pre-Sale and Short queries, if you having multiple issues on your Site using Theme or Theme options, please contact us through our Support System so that our Support Team can check those issues and respond accordingly there. Hope you can understand!
Here is the Support System URL: https://d-themes.com/support
Regards don-themes.
Hello, i have a pre-sale question. I would like to know if the slider automatically changes image after a few seconds. I’m on the live preview but I notice that I have to click on the button in order to have a new image
Hello, @soul24,
Thanks for showing interest in the Theme
Yes, the Autoplay option for the Slider is available under the Theme which can be enabled for the Slider settings under the page builder editors: https://snipboard.io/79DFsX.jpg
Further, you can check out the following Video guide too, to know how you can enable Autoplay for Slider: https://www.veed.io/view/c4d089f0-200a-451e-83dc-20d6f12e982e
Regards don-themes.
