Hi there, I have a site using this theme. All was fine but since doing the latest update the sticky header function is not working. Support has expired but I need to speak with someone as the site was fine before but now doesn’t show the navigation on scroll. There is no documentation to help me resolve this. Please can someone help asap?

When will Shopkeeper 3.0 be released? Last time i checked it should have been release late 2022?

Hi team! The check-out with only wide form fields is extremely long. Is there a way to simply use the standard “form-row-first” “form-row-last” setup like the standard woocommerce check-out page?

Hi! I bought Shopkeeper a couple of years ago, and Im really happy with the template! But today I got an email from Fontradar saying that I´m using “unlicensed versions of our fonts Neue Einstellung”. They are also saying: “To avoid litigation and to legally comply with our licensing policy, please purchase the correct font licence within the next 7 days”

I remember you guys said that: “The Neue Einstellung is integrated into the theme options using an extended license which we bought. “

What should I do with that email?

In advance thank you for your help!

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Hello Guys,

I have a software that connect my inventory to the website so I can show the items numbers in stock, recently and after the latest update it doesn’t refresh the products numbers, I cleared the cash on the server, on my Wp-rocket and on my browser but still products show the same old number without any update, my question is if there is anything that cashes somewhere in the website in our new update? I got three orders today while the items were out of stock but they has been shown as in stock.

Please advise as I’m in trouble

Thanks a lot

Hello, by purchasing the theme, would I be able to have my website looking like the preview shown on this page? Like that : https://shopkeeper.wp-theme.design/shop/category/watches/

Hi, where do I remove “products are displayed sequentially, animated” (added @ Version 2.9.989)? I can’t find it in the theme customization… thx

I would like to ask you if there is any chance to change in the theme Shopkeeper, order notification (after I end my order in the shop). Now when I end my order I can see the order specification (what I bought, cost, what is the delivery method) but in “Place of delivery” it doesn’t show what this place is. It shows in a small window on the right – but it disappear after a second.

Or maybe everything is ok in your theme, but I have to make some settings? I would be grateful for some hints. Thanks in advance!

Hi thank you for making the theme faster.

In order to make it faster, could you remove the text-rendering property ‘optimizeLegibility’?

There can be significant performance issues to consider. In my environment(Japanese font), text blurs sometimes.

h1, .h1, h2, .h2, h3, .h3, h4, .h4, h5, .h5, h6, .h6 { text-rendering: optimizeLegibility; }

Is anyone having issues with their reCaptcha not working in the cart checkout? After the last update to Shopkeeper; Version: 2.9.991, the reCaptcha doesn’t show up in the cart checkout process. It works on other areas, but the cart does not. We were using WP reCaptcha Integration Plugin for a while. I figured the plugin stopped working so I switched to Advanced Google reCAPTCHA to check. Both have the same issue though. Maybe it’s not the theme, but the failure seemed to line up with the theme update.

Mahalo

Hey Guys,

After the latest update (which I did today) my top menu is gone completely. What should I do?

Thanks

Feels even faster with the last update! The database autoload after the update is half the size!

Also, thank you for the option to remove product image animation!

After updating this theme to the newest version, my porfolios filter will not show up correctly anymore. Can U fix this in your next update?

how do I customize the color of the buy now button on the product page? is there a css code I need?

Hi! Is there a way to add a logo in off canvas mobile menu ? Thank you

For some reasons I can’t make the header RTL! is there something I’m missing?

Hi, Do your sites with Shopkeeper theme run very slow in Firefox browser? Cleaning the browser’s memory doesn’t help much.

Hi, I am experiencing a problem with embedding a google maps i-frame on the site. If I embed them on the home page the page comes up with a 403 forbidden error. If I make the page a normal static page it displays correctly. If I keep it as a home page and change the theme the error goes away. So the problem comes from the shopkeeper theme. Can you guys help me? Thanks

Hello Guys,

Till yesterday when I hover on my product image I had two icons side by sides, I updated my website yesterday and one of the icons is gone! I just have “add to wish list” icon and it looks really bad when it fades in alone as this as makes customers confused to what to do, what should I do to bring the other icon back? Or is there any patch or something for it?

Thanks in advanced