1294 comments found.
Hy, I am facing a certain issue in sidebar theme filters on collection page.
i have multiple products with multiple variants,
Example: When i select “L” Size and Select Color “Blue”
it also shows me products that actually have “0” inventory in L Size with Blue Color.
Concern, I want to hide products that having Variant: L Size with Blue Color with 0 inventory.
Please Let me know how can i do this.
thanks & Regards
For technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond accordingly. Best regards!
Hello, I am interest in the theme. We will be purchasing a theme but if it is this one is dependent on the answers to my questions.
1. Can you show products excluding and including VAT on the product/collection/category pages?
2. Can you add stock status’? We don’t want to have “out of stock” instead we want it to read “available from the manufacturer”.
I look forward to hearing from you.
Hi there,
Thank you for your interest in our theme. Here are my answers to your questions:
1. Tax is a function of Shopify, which you can verify at https://tppr.me/PKCul. Our theme does not interfere with it. On the Product Page, we have an option to show text for VAT, and you can change the content of this text by visiting https://tppr.me/HbgFk.
2. Yes, of course. You can change the content to whatever you want by watching my video tutorial at https://www.loom.com/share/1252e946f8154b3f97ba06faf93fd55b.
If you have any further questions, please do not hesitate to ask. Thank you.
Hi,
Thanks for the reply.
Sorry i should have been more clear. I would like to show both VAT values. Including and Excluding VAT. Please see link at the bottom for an example.
With regard to your response on question 2. It isn’t instead of “out of stock” I want to be able to add a third option. Please see this site.
https://www.candorservices.co.uk/collections/latest/products/hyundai-2610psi-hot-pressure-washer-hy155hpw-1 They have “in stock” “out of stock” and “In stock with manuafcturer”Hi there, Please follow my answer: 1. All customer products show Availability: available from the manufacturer; https://tppr.me/a5Rx5 We’re sure the customer also changed it in the Edit default theme content, similar to the video we sent you earlier. 2. This price has been custom code by the customer, not the available customization of the theme https://tppr.me/D1cCm. We don’t support this feature, but can provide a paid service for advanced customization for you. If you have any questions please let me know.
Hello,
Quick view is only showing the option to add to a bag for products without any product variants and one product with size variants on all the others there is no CTA just the price.
Any idea why it’s like that?
Thanks
The reason for this was the product had a grouped product linked to it. Is there a way to disable grouped products from the quickview? We only want to show the main product and ignore the linked group products here. Thanks
Ignore this we mange to fix this without support…
Thank you!
Hi,
For the grouped products we don’t wont to use the dropdown for choosing size, we want the same UI as for a single product. Where can we change this?
Many thanks
Alex
Hi, for technical questions, please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond accordingly. Best regards!
Is this theme compatible with customily?
Sorry please make your question is more clearly.
Hi dear,
I bought this theme a time ago, but the shop which I used it for is not online anymore. Can I use this theme still for another shop?
Hi friend, please email us directly at the4studio.net@gmail.com
I am really worry because the mobile menu is bugging. Clicking the menu 3 bars reload the page instead opening the menu. Sometime it open. Our business is running on this theme.
Please help us open a ticket at https://support.the4.co/ Our team will take a look and help you with that.
Working on a clients website which is using your theme, can’t seem to find where to enable encourage sales popup for e.g. ‘100 purchased in the last hour….2 viewing this now’. Not able to see it in Theme settings or Sections…there installed version is 4.0.5
You can refer this guideline: https://docs.the4.co/kalles-4/general-sections/component#3.-sale-popup
Are there any analytics available for the exit intent pop up to see how well it performs?
I guess not?
Hi friend, could you please elaborate more about your question?
Hi, how can I remove the “Accept Terms and Conditions” checkbox?
You can do it here: https://tppr.me/d2X5p For more technical questions please use our support system: https://support.the4.co/ Our team will assist you accordingly. Thank you!
Hello, I just updated to Kalles 4.1.3 but I noticed that some text links are underlined. How can I remove the underline ?
Please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond accordingly. Best regards!
Are you able to use filter by product options and have more than one “more filters” block? ie: I want all the filters available in Search & Discovery app, but also want to have multiple custom filter blocks using tags as well? Can you rename Vendor (brand) filter block to something like “Partner”
Hi there, Thank you for your interest in our theme. You can only use 1 of 2 filters, Search & Discovery app or filter by tags. However, this app also supports you to show tags https://tppr.me/F1FvR. Besides, to change Vendor’s name, you can change it at edit default theme content https://tppr.me/ohAHa.
how do I use the shop locator on my store, pls
Please refer this guideline: https://docs.the4.co/kalles-4/pages/store-locator
I am running a personalized gift store.. while ordering a product customers needs to enter text like (Happy Birthday Jack) & also he has to upload multiple picture. Let me know is this option is available ?
Sorry but the theme doesn’t support this feature. You should find the 3rd app. Thank you!
Hi, where can I find the Quick view icon?
I need to replace it with a new icon.
Many thanks
Hi there, We do not support the option to change the icon for Quick view. If you really need it, please open a ticket at https://support.the4.co/ We will check and assist if possible. Best regards
Hello! I would like to purchase your theme but I have a question that would be important for me. Is your theme compatible with “Boost Commerce”?
Thank you!
Hi there, The app will be responsible for integrating the code into the theme, so the compatibility issue with the app is not guaranteed. Because each app has its own requirements and code, and I recommend you to use reputable apps with a large number of users, maybe it will be compatible with the theme. Because Kalles theme is one of the popular themes with Shopify users. Best regards
Please tell me how to hide all price, product,collecton and tab collections price, I use it for a B2B business
Have you bought our theme yet please? we can’t verify you.
Yes, buy it for another account
But it can’t hide the price one home page and collection page, It’s just hide the add to cart on product page
You can try this below custom CSS code: https://tppr.me/haxUl
Thanks, it’s useful, can I change the add to cart to Request a Quote? I need change the button text and pop a form like the Ask a Question form
The theme doesn’t support this. However if you want to customize theme feature, you can contact us at the4studio.net@gmail.com Thank you!
Hi, so if I buy this theme then I have to download the zip file and upload it on Shopify right? Do you offer support in case I have issues with the customization or functionalities? Do you have video trainings I can see?
When you purchase the theme, you need to upload it on Shopify to customize the theme. We have the document with visual images and videos that you can follow here: https://docs.the4.co/kalles-4/?locale=en-us. In case you need help to check the problem, we provide support with the issues of installation and use of the theme functions but not for customization. Thank you!
Hi. Before purchase. Is it possible to use segments from multiple demos?
You can only import one demo at a time , but then you can use all the sections of the theme to create the page you want. Demos are essentially built from those sections. Thank you!
presales question. Hi is there a dark version of your theme?
We do not support Dark layout, but in each section, there is an option for you to choose the background, or use CSS code for the whole site https://tppr.me/xKY3f Thank you!
