482 comments found.
2.2.10 version of theme is virus
Hello smbato,
This will almost certainly be a false positive. Trojans can’t live within web files, they need to be some sort of executable file (like an exe) that you manually run on your computer, which will obviously never happen in the context of a web theme.
We found false positive js file, we will update new version soon to remove false positive here.
ok good when you update it?
Hi,
We will complete the update today. Please wait.
thanks
Please update to the latest version and check the problem again.
It’s gone, thanks
Is your theme compatible with the delivery plugin “Delivery by Russian Post for Dokan marketplace” from the Onepix team?
Sorry, we haven’t tested that yet. So can’t notify you
Hello, does your forum team usually monitor user posts, comments, and so on? I see a lot of topics without reaction https://forums.thesamba.com/
Sorry, our forum is underdeveloped. So all major support is still on ticket => https://tickets.thembay.com/
any option to create a seperate mobile homepage? or i really need to work with elementor and enable and disable elements for certain media?
Hi,
You can refer to the following video for more information: https://youtu.be/c1kprvVgi78Hi, I am interested in this theme however I would like to know if it supports Single Vendor Functionality? I would like to create my own auctions. Thanks
Hi,
Sorry auctions don’t support vendors.
After update plugin Template Library and Redux Framework stop working plz help
Hi, the product tab image banner and products are not aligned on the same row on the desktop homepage. Also, the custom attribute to add a name is not working on mobile but works on desktop. Kindly assist
Ticket sent but no reply
All tickets have been answered.
How to Fix Add to Cart Button Missing in WooCommerce? When i disable Thembay Elementor it work what is the solution please ?
Hi,
Please try disabling this option: https://prnt.sc/40dXpCysjcBBpre sale question
can i use CheckoutWC plugin with your theme?
as you are using custom checkout instead of default woo checkout i think it will collide with your theme can you confirm that?
Hi,
Thank you for your interest in our theme.
We use the default WooCommerce checkout.
So rest assured, you can use the above plugin.
Hi i really like your theme, i have a question as i am planing to serve many countries, is it possible to show products depending on visitor location?
Hi,
Sorry, the theme doesn’t have that feature. You will need to use a 3rd party plugin
Why so slow working theme? Google speed test is so bad…
If i buy theme can i add feature “Your recently viewed products” to homepage?
In homepage vendors marketplaces like etsy https://ibb.co/kcfTQnd , maybe can i make myself via elementor? Homepage newest vendors. Homepage vendors top vendors of week. Homepage vendors top vendors of month
Hi,
Thank you for your interest in our theme.
1. Speed: We will try to improve in the next versions.
2. https://ibb.co/kcfTQnd => Sorry, currently the theme does not support those features.
Please let me know when you fix speed.
I will notify to you
Maybe you know how long it takes to fix speed? I want buy this theme
The speed score that Google scores is currently unfixable.
But the actual speed is good. So there is no specific promise for you yet.
Hello dear please i need your help, i bought this theme but when i installed the besa file the home page with the design i wanted is not displayed
When i tried to edit header 3 responsive mobile logo it looks blank
Do you plan on adding support for a dark mode?
Hi,
Besa already supports Dark Mode. You submit a ticket for further assistance.
Thanks, but what I’m referring to is a toggle to allow the user the ability to turn dark mode on or off, but for site owners, the ability to have different styling for each in the Besa settings?
Sorry, we don’t have a plan for that yet. Because it’s really hard.
Thank you, and yes I agree it would be complex. Elementor has some options to support this but it gets complicated with a very dynamic website. Hopefully this is something that can be implemented in the future of Besa.
Thank you for your interest in the theme. Best regards 
Hello,
I have already installed dokan and imported content for dokan. Now, i need to test my site with WCFM installed by keeping all the other settings and content of my site intact. Do, i just uninstall Dokan and install WCFM plugin? Will this cause any issue regarding performance and compatibility with BESA theme?
Hi,
No problem. You just need to uninstall Dokan and install WCFM
Hello thembay, I’m looking at this Theme to buy, but I need it in HTML, is it available as I don’t use WordPress, so I need a pure HTML Theme! All the best!
Sorry, we only develop one version, WordPress Theme
The theme has too many issues in term of main threads which impact the website who uses this theme.
Are you aware of this issue ? if yes, how is it solvable ?
Thank you
Hi,
Sorry I don’t understand what you are saying. You are very general, I don’t know what theme problem you are having.
Please send the ticket here: https://tickets.thembay.com/
Our Support Team will help you.
Hello sir. Can you help me please in mobil view 1° first image > is a besa theme,The images of each product are very separated from each other. Check the image please 2° ad 3° second and The Third images are much better, more responsive i think
1.-https://walofashion.biz/wp-content/uploads/2022/10/Screenshot_20221023_194228.jpg
2.- https://walofashion.biz/wp-content/uploads/2022/10/Screenshot_20221023_193810.jpg
3.- https://walofashion.biz/wp-content/uploads/2022/10/Screenshot_20221023_194044.jpg
HI, do I need to use it as a MultiVendor theme or can I just use it for my shop without other vendors?
Hi,
It’s just a compatibility issue. So you don’t need to use the MultiVendor plugin if you don’t need to. The website will still work fine.
