174 comments found.
Hello,
Thank you for your interest in our theme!
It sounds like a fantastic idea. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will check whether there is a solution for you.
Regards.
Hey! I have just started working with wordpress and purchased your theme. So this question might be a rookie one, but I don’t know what to do anoymore. I can’t find a possibility to change the hover color of the menu text. It always turns orange, not matter what I try. I tried changing it with elementor, that way I was able to change the color of it while not hovering over it, but it ignores the link hover color. Also changing the color settings in theme options did absolutely nothing, the whole site looks the same. Not even the color of the text below the search (“Your Photos Today. View plans and pricing” is changing, even though it is a link, it just stays orange and turn greenish when hovering over it.
I have looked in the documentation, but that just says to change the colors in the theme options, which (as I said) did absolutely nothing for me…
Is the shop site only editable with elementor pro? I can change some settings under “Appearance > Customize > WooCommerce >”, but I want to change more stuff, like changing the width of the sidebar, disable the option to show resluts as a list, change the sorting option and stuff on the product page, disable wishlist, disable reviews and the ask a question button
Hello,
Thank you for choosing our theme!
All the queries you have can be easily managed. Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
Hey, thank you for the quick answer!
I can definetly do that, but I thought this might be a topic that could be of help for everyone that starts out with the template, thats why I put it here as a public comment. But I will submit a request for assistance 
You are welcome. Our support assistance is provided via support tickets only. Your ticket has been updated. Could you please check it at https://support.themerex.net/ticket/85250 ?
Thank you!
When I go to view a Post category, I am getting this popup error message “Failed to initialize plugin: essgrid_sc_button”. In the error panel, it says “wp-tinymce.js?ver=49110-20201110:3 Failed to initialize plugin: essgrid_sc_button ReferenceError: ESG_LANG is not defined”
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you.
Thank you!hello! i have a problem with the easy watermark. I have read all the tutorials that are in the theme manual but I can’t solve it.
When I add watermarks to the photos (digital products) they look watermarked, but when I make the payment and download the photo it still has the watermark. I need that the photos on the page have the watermark but when they buy the photo the file that customers download does not have this watermark.
I looked at easy watermark and nothing like that comes up.
thank you very much in advance for your answer
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you.
Thank you!
Hello, i did it before writing here, but no answer
hi! this is what its says when i try “403: Item is not found on the validation server! If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/" i put my purchase code.
Can you help me from here, the problem is that watermark are still on the image after purchasing the image.
Still no answer, can you please help me?
Hello,
We need to check the settings for plugins and products in order to check and assist you with your question.
Please provide your website details in the support ticket at https://themerex.net/support/
Thank you in advance.this is what its says when I try yo make a support ticket “403: Item is not found on the validation server! If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/" i put my purchase code.
Hello,
Please use the option “Presales Question” at https://themerex.net/support/
and specify your theme purchase code in the message body.
Thank you.Hi, I’ve just bought the theme and started some tests before to manage my own business. Now I need to reset all and I can’t find a way to de activate the theme. May you indicate me where I can find a button to do it please.
thank you
Hello,
Thank you for choosing our theme!
As per our records, the theme is successfully activated. In case the issue persists, please submit a request at https://themerex.net/support/ for our technical support team. They will be happy to help you.
Regards.
Hi I confirm it’s activated, but I would like put it off (desable) for some tests. I will send you a request by the technical support.
Thanks
You’re more than welcome. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help. Have a nice one!
Hello axiomthemes team! Your theme looks great from the demos. However, I have a couple of questions.
1. Is it possible to use the wp all import plugin to import images and textual content for listings in bulk? 2. Is the theme compatible with plugins that offload existing wordpress media library content to storage providers, such as AWS? I would like to use this plugin: https://themedev.net/next3-offload/features/ 3. Is it possible to have the titles of listings/images being shown below or above the listing in the shop explore page?
Thank you in advance for your help.
Hello,
Thank you for getting in touch with us and for your feedback! Please see the answers to your questions below:
1. You will be able to import all products in bulk using one of the free plugins for product import e.g. https://wordpress.org/plugins/woocommerce-xml-csv-product-import/ In case you need vendors to upload products in bulk, this feature is available for WCFM Ultimate users. As for WC Marketplace (MultiVendorX), just follow the guide https://multivendorx.com/support-forum/topic/import-products-button-not-showing/
2. What a great idea, but we do not have such a feature.You may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
3. As for the titles of images, please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hello,
Thank you for your detailed answer. I have one more question.
I read that the theme ueses EasyWatermark to add a watermark to the uploaded images. However, will the watermark get automatically removed when a user downloads an image or does the system use 2 images, one watermarked file for the front-end gallery and one not watermarked image for the download?
Hello,
Sure. Downloaded images will not have a watermark. For more information, please check – https://wordpress.org/plugins/easy-watermark/
Regards.
Thank you for your answer! Could you advise me which setup is better for the website? Would you recommend the MultiVendorX or ECFM plugin for a large multi-vendor image/video stock footage website? Will I be able to set up a fully functional multi-vendor store with the free plugin versions and would it be possible to switch plugin at some point? Thank you in advance for your help!
The theme supports MultiVendorX plugin – a great marketplace software. Feel free to check the features of a free and paid version at https://multivendorx.com/
As for ECFM, we cannot guarantee full theme compatibility with the third-party plugin, and we have not tested it with the template. Additional stylesheets may be needed for the full theme compatibility with the plugin. Our Customization studio will be happy to help with it. Just submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi! The theme looks great judging by the demos
Could you please let me know if it allows to add free images with direct download and without the whole process of users having to register, input their payment info, etc.? Basically I’m looking for a free stock photo site like Unsplash.
Disregard please, I found the answer in this section below 
Presale question – I see you have a Wish List feature. Is it possible to be able to email the wish list? I tried posting it on Facebook, but I could only see the wish list if I had it open in another tab. Also, do you know if WooCommerce wish lists is compatible with this theme?
Hello,
Thank you for your interest in our theme!
Absolutely! Users can email and share the wishlist for the socials only with the YITH WooCommerce Premium version of the plugin. For more information, please follow https://docs.yithemes.com/yith-woocommerce-wishlist/premium-settings/share-wishist-premium-version/
We cannot guarantee full theme compatibility with WooCommerce wish lists since it is a third-party plugin, and we have not tested it with the template. However, you may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Is it possible to make the category page and the search page look like a gallery on the main page without a left sitebar?
Hello,
Thank you for your interest in our theme!
Sure, it is possible to disable the sidebar on the category page, shop and search page. To make the blocks look like on the homepage, additional customization is required. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Does is it support AI, EPS?
WordPress allows 5 types of image files to be uploaded by default: .jpg, .png, .gif, .ico, .psd. To have AI, EPS support, an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Dear Sirs: I am looking for a stock image theme which allows multi-vendors/ contributors 1. upload their own images 2. input keywords for stock images 3. edit contributor profiles 4. flexibly add search attributes such as agency/ award winning
In addition to image search, users can also find (through hyperlink) 1. similar images 2. all images uploaded by the contributor 3. all the contributors under the agency/ award winning
Admin can manage image curation 1. images for certain topic 2. images for certain award winning 3. contributors for certain award winning 4. contributors for certain agency
Thanks for your time in advance.
Hello,
Thank you for being so interested in our theme! Pixefy is a great choice!
1. It allows vendors to upload their own images with the help of WC Marketplace (MultiVendorX) or WC Marketplace plugins, add the product category and tag (e.g. https://prnt.sc/HZw_u3VSgWXl and https://prnt.sc/gtAYJk-brtDE), edit vendor profiles – https://prnt.sc/hghhGr1ecztX
2. It includes the product search https://prnt.sc/DLO9jmIezbWe that shows similar images by keywords, tags and categories – https://pixefy.axiomthemes.com/?s=family&post_type=product
3. Admin has access to the vendor products e.g. https://prnt.sc/72W5afLY0P-p and can easily change the product information (category, tag, etc.)
Regards.
HI, we are looking at purchasing this theme for a multivendor stock image site. The main admin will be able to add their own products (stock images), but also a few select photographers will have their own logins to upload and set their own pricing. These will all be digital download sales.. similar to how any stock image site works.
On a admins sale they will receive 100% of the sale value.. however if a vendor makes a sale they will only receive 80% and the admin receives the other 20%.
My question: Is that all possible with this theme? To do all this is there any other paid purchases required? Can photographer photos be batch uploaded by the vendors? Can admin and vendors have their own payment methods? Is it possible to have any stock image uploaded automatically watermarked.. ie on upload the photo is watermarked by the photographers/vendors logo?
Thanks
Hello,
Thank you for your interest in our theme!
Absolutely! Pixefy is exactly what you need. The theme supports two solutions for a multi-vendor website: WC Marketplace (MultiVendorX) plugin for “Default” skin and WCFM – WooCommerce Frontend Manager plugin for “Pixefy WCFM” skin. Only free versions are included. The plugins allow you to set up vendor commission and admin fees with their own payment methods. Please check: https://wc-marketplace.com/knowledgebase/commision/ and https://wclovers.com/knowledgebase/wcfm-marketplace-commission/ respectively.
In case you need vendors to upload products in bulk, this feature is available for WCFM Ultimate users. As for WC Marketplace (MultiVendorX), just follow the guide https://multivendorx.com/support-forum/topic/import-products-button-not-showing/
The package also contains Easy Watermark plugin that adds watermark to images while you are uploading them to WordPress media library. You can also watermark existing images manually (all at once or an every single image). Watermark can be an image, text or both. Check this link for more information – https://wordpress.org/plugins/easy-watermark/
Regards.
HI, Thank you for the reply. Ok so to confirm your theme and the WCFM ultimate will do everything we need for a multi-vendor stock image site. Do you know if its possible for each vendor to have their own watermark on upload? i.e. each photographer can have their photos watermarked with their own logos?
Thanks again
Please visit https://wclovers.com/ There you can find any kind of information and guides regarding WCFM – WooCommerce Frontend Manager plugin functionality.
While it sounds like a fantastic idea for future development, we do not have a watermark feature for every vendor available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Does your theme include functionality for photo contests? It seems to suggest so in your item description.
Hello,
Thank you for taking an interest!
Pixefy is a great choice for photo contest website promotion. For any development work which you may need for your project, you can always refer to our custom studio at https://themerex.net/support/ (“Get a free quote” category)
Regards.
Any particular reason why the included plugins are issuing multiple calls for licenses? Essential Grid ( https://updates.themepunch.tools/essential-grid/essential-grid.php ) HTTP API calls are taking almost 3 seconds in the backend, and ThemeRex Updater is doing calls over unsecure http connections?
Hello,
Thanks for contacting us!
The theme package contains a number of bundled plug-ins: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins-?irgwc=1&clickid=VRPw3F292xyLU24wUx0Mo3EHUkA1hIV9NXVf3g0&iradid=275988&irpid=1262870&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1262870&utm_medium=affiliate&utm_source=impact_radiusBundled plug-ins are fully functional without the activation using a registration license key. In case you are willing to receive automatic updates and support from the plug-in team, you will need to purchase the plug-in separately. Only the direct buyers get the plug-in license key.
When a plugin is updated, we include the latest version of the bundled plugin in the new theme update. You may also use our ThemeREX Updater plugin in order to update bundled plugins anytime. ThemeREX Updater plugin takes the newest version from our secure server directly.
We are not able to cancel the plugin’s automatic requests for updates.
Thank you for understanding.You commented – Sure. The data and files are hosted on our website server. Did you mean on “YOUR” web server or is this a hosted system?
Is this theme compatible with php 8.1?
Hi, found you theme good as per demos.
I have an inquiry of photos marketplace similar to Getty Images website with following functions-
Functions included: - Photo Album - Photo tags - Selling / buying Photos - Photo Highlight - Member Registration & Login (Photographer and general member) - Searching bar and search by image - Payment Gateway ( stripe / PayPal)
1) Is this possible with your theme?
2) Do I need to purchase additional themes along with your theme to achieve these mentioned functionalities?
Hello,
We appreciate your interest in our theme!
Sure. Pixefy allows vendors to sell photos that users can easily buy with the help of multi-vendor plugins included in the package. The plugins support Stripe and PayPal payment gateway, as well as user registration and login – https://pixefy.axiomthemes.com/doc/#plugins_settings_wc_marketplace.
It is also possible to add tags https://prnt.sc/0myK21b2R0vt and the photo product details https://pixefy.axiomthemes.com/product/agent-stock-image/
The theme contains advanced search forms for products. Please check the examples – https://prnt.sc/qBrRaExAKAoY and https://prnt.sc/vdVa3QEtJa1x and
As for the photo album, it sounds like a fantastic idea for future development. We do not have such a feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hi interested on the theme is there a way you can sale not only photos, but video or audio on the same theme ?
Hello,
Thank you for your interest in our theme!
Absolutely! Pixefy is a great choice! You can sell photos, videos and audio files on one website. Please check the demo site: https://pixefy.axiomthemes.com/ , https://pixefy.axiomthemes.com/home-audio/ , https://pixefy.axiomthemes.com/home-video/
You can easily combine all the blocks and elements of the template pages with the help of Elementor plugin and create any layout you can imagine with an intuitive drag and drop builder.
Regards.
Another question so all the data is saved on my hosting? how is the seller payed directly to them and site owner get commission? Thank you
Sure. The data and files are hosted on our website server.
The template is integrated with two different plugins for a multi-vendor website: WC Marketplace (for “Default” skin only) and WCFM – WooCommerce Frontend Manager (for “Pixefy WCFM” skin only). Only free versions are included.
The plugins allow you to set up Vendor Commission and Admin Fees. The first one is what you, the site admin, pay the vendor. Admin Fees are what you, the site admin, charge for every product sold. Please check: https://wc-marketplace.com/knowledgebase/commision/ and https://wclovers.com/knowledgebase/wcfm-marketplace-commission/ respectively.
Regards.
Hi there ! Why is the menu hidden on the mobile site?
Hello,
Thank you for contacting us!
The burger menu is a popular navigation pattern on many mobile websites. Since mobile screens have relatively small real estate, it’s beneficial to use this pattern to leave more space for content.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
I would like to offer my photography free for download but also have an option for the people to pay and download certain versions. My question is, is it possible to have people download the free images without having to create and account and go trough the checkout process? I would like a system like pexels where people view the image and then can download right away if they like it.
Please let me know as this is a big factor in me deciding g to buy the theme or not.
Thank you
Hello,
We appreciate your interest in our theme!
Sure. You may show free products with $0 price by default: https://prnt.sc/1ucdrfx To have a badge for a free product on the shop and people download the free images without the checkout process, it requires additional coding or using a third-party plugin. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. Please submit a request to “Get a free quote” category at https://themerex.net/support/ They will be glad to find a solution for you.
Regards.
Is there a way to see how the wcfm look on the backend?
Hi,
Thank you for your interest in our theme!
Sure. You can check the demo version of the plugin at http://wcfmmp.wcfmdemos.com/my-account/ Please pay attention to this information – https://prnt.sc/mrN19mLGqRNR
Regards.