21602 comments found.
Hello! I’m about to buy. I would like to clarify a question: is it possible to configure the width of the sidebar and also the space between the main page and the sidebar? Thanks! Antonio, Brazil.
Hello Antonio! Yes, it’s possible.
Hope you will enjoy the theme 
Thanks a lot for the feedback. Sorry to bother you again, but I still have one last question: is it possible to fix the sidebar widgets when scrolling down the main page? Thank you one more time!
Hi! Yes, it can be easily done in Elementor https://imgsh.net/a/fkDSlZH.jpg
Very good! Thank you very much!
Always welcome
Hello, I am having a problem with wpbakery , when I try to add a single image with it or a hover box image and try to save the page ,the text content get saved but the images in hover box or single image doesn’t get saved. This happened recently after updating the theme ,the version I installed 3 month ago was working fine. I updated the theme through plesk panel and I have php version 8.1.17 ,I also noticed an error when I try to activate custom design in wpbakery settings “cambridgetrainingcollege.com/wp-content/plugins/js_composer/assets/less/js_composer.less?v=6.10.0”. Please advice me to what could be the cause to this problem? By the way when I add an image with the WordPress default editor and it get saved and works fine.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
OK I submitted a support ticket
Thank you very much!
Hello Support I installed configure my site and the theme activation key on a domain and now I need to move but I no longer have access to the old site to deactivate the key. Can you reset for me
Hello!
Please consider that according Envato rules, 1 website = 1 license. This is true for all ThemeForest themes.
If you need to transfer the license from a staging dev website to a live one, you can use https://my.the7.io/ interface.
Hello, which cache plug in you suggest for us? or which one is best compatible?
Hello! You can find FVM plugin under The7 -> Plugins. How to configure: https://support.dream-theme.com/knowledgebase/fast-velocity-minify-settings/
Thank you very much.
Always welcome 
How to edit search page?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I want to install the online course website without including the content demobut I don’t know which are the pages that I should import
I lile use elementor pro for templates pages but it gives issues
can you help me please
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
How can I delete the mobile pop up menu. it appears when it shouldn’t. thank u
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, Do you support WP LMS plugin?
I am creating a website in different languages and need a theme to support Elementor Pro, WPML in all areas, WooCommerce and WP LMS (or another LMS-plugin of high brand). Thx! /JennyAdd one more Q: What version of Elementor and Elementor Pro do you currently support?
Hello!
Our theme is not officially tested with lms plugins. But we know our buyers use LearnDash. LearnPress compatibility check is also among our future tasks.
Our demo uses the most recent version (3.11.5).
Thank you for your answer:
- Are you supporting Elementor Pro as well (ver 3.1..6)?
- And when do you you think your compability check will be done?
I really like your theme but I need to be a bit careful if there are compability issues since I am not a programmer and can’t do my own workarounds:)
Hello!
Yes, we support its current version – 3.11.3.
Sry but the last version of Elementor Pro is 3.11.6 (I bought it yesterday). Do you support that one?
Yes, it should work fine.
Hi Author would like to ask is it possible have staging environment for the license we have, maybe a big label to show its staging so that we still can use the same license for the staging website after we are happy with it then switch back to the domain for livesite
Hi!
Yes, could you please refer to https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
Hello,
The theme options was going missing if the elementor plugin was enabled on the website.
Hello!
Elementor doesn’t need Theme Options, it uses Theme Styles https://guide.the7.io/elementor/user-guide/theme-style/ – but you can enable Theme Options back (fig.1).
Hello, do you have a live demo for the backend? I wanna a trail before purchase. Thanks.
Hello! I am afraid there is no access to the back-end. But you can check our guide https://guide.the7.io/
Great. Thanks a lot!
Always welcome! Hope you will enjoy the theme
502 Bad Gateway nginx/1.23.2
Getting above error intermittently, this theme sucks
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Sorry, that didn’t work. Please try again or come back later. 500 Error. Internal Server Error.
Getting above error intermittently from this theme
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thanks.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
How to disable the promo pop-up window, see image: https://interwebcs.com/images/promo1.jpg
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I have purchased the theme and installed in myblog it but revolution slider is not working it is giving me the message: ” slide template not exist in slide name” Please help to fix it.
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
OK Wait
Hi, I replaced an old theme with yours, in the restyling of my blog. I would like the different tags I select on the wp page to be visible in each post, to help the user make other choices. I have not found the way with the available widgets. I would also like to ask the user to rate the article you have read, perhaps with the classic star system: how can this be done? Thanks in advance.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
When will the social media icon library be updated to include the tiktok icon?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, is there a way to auto refresh cart when user change quantity in cart page?
Hello! I am afraid this is WooCommerce functionality, which doesn’t depend on a theme.
Thank you. Already resolve it with plugin.
Glad to hear that!
Hello,
I have two issues.
1. Your theme says there will be no annoying purchase me messages. However, WPBakery keeps wanting me to purchase it. Why?
2. How do you disable the sidebar? I see in the theme files you have
if ( ‘disabled’ === presscore_config()->get( ‘sidebar_position’ ) ) { return; }
However, I cannot find this option setting anywhere!
Thank you in advance for your help!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Thank you!
Always welcome
