Discussion on Altair | Travel Agency WordPress

Discussion on Altair | Travel Agency WordPress

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1380 comments found.

Hello suddenly the captcha on the website has white background or it does not generate codes anymore what to do in this case ?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

after buying is it one click demo instalation or we need to do manually

Okay got the answer. Thank you

Hi, just a quick question concerning this amazing theme, probably the answer is easier than I think. The Tour Classic Fullwidth Gallery has, among other things, the display “xy days” under the title photo of the respective tour. In which file do I change the word “day/days”? Unfortunately, I could not translate it using Poedit and uploading the corresponding files. I then translated the corresponding words in tour-classic-fullwidth.php – but that doesn’t change anything either. I am obviously looking in the wrong place. In which file do I change this? Best regards, Alex

Hi,

Thank you for purchasing.

You can use LocoTranslate plugin https://th.wordpress.org/plugins/loco-translate/ to translate/change theme and plugin strings.

Hi, thank you for answering! Worked on third try, but finally did the trick.

where can i get the demo content for revslider

Hi,

Thank you for purchasing.

Yes, you can download it from here https://themes.themegoods.com/altair/doc/import-demo-revolution-sliders/

Hi, this theme looks absolutely fantastic! I really love the design, layout, and how clean and responsive it looks on mobile devices. It’s exactly what I’ve been looking for, and I would love to use it for our new travel agency website.

Currently, we don’t have an existing website and we accept payments via bank transfer only. For now, we would like to use the booking system included in the theme, but not use the WooCommerce payment system yet. Instead, we plan to include our bank transfer information in the booking confirmation email, so customers can transfer the payment manually after making a reservation.

Is it possible to use the booking system in this way—without enabling the WooCommerce payment system—and just send payment instructions via the confirmation email?

In the future, as our customer base and sales grow, we plan to enable the full WooCommerce payment system. But for now, we’d prefer a simpler setup without transaction fees.

Thank you in advance!

Hi,

Thank you for your interest.

Yes of course. You can use the theme without enabling the WooCommerce payment system as well.

Latest theme version is throwing this error in PHP 8.4.5:

Parse error: syntax error, unexpected token “{”, expecting “)” in /wp-content/themes/altair/lib/custom.lib.php on line 666

false alarm. please ignore.

Hi when will you update this theme for Wordpress 6.7.x and the latest PHP version? Thanks

Hi,

Thank you for purchasing.

Our theme support the latest version of WordPress and PHP8+

Thanks for the quick reply! Fyi Wordpress 6.7.x and PHP 8 are not listed in your themeforest summary. Might want to update that

is The theme compatible with affiliate system (ratehawk and amadeus). i want to use these platforms API in theme search box, is it possible or not?

Hi,

Thank you for your interest.

Tt needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support. Thank you.

Hi,

I am looking for a theme to display vacation rentals from different providers (Bookings, Airbnb, Homeaway etc.). An API interface must be available for this. It should work like this provider: https://www.cozycozy.com/

All offers should be displayed on the listing page. If you click on an offer, you will be redirected to the respective provider. It should therefore be an affiliate page. Would this be possible with this theme?

HI,

Thank you for your interest.

Really sorry, our theme is not designed for that purpose. Thank you.

1. I don’t find any child theme in my purchase. I try to make mine but mobile styles break.

2. In console I get 404 for the following resource: GET https://[mydomain]/wp-content/themes/altair/templates/custom-css.php?ver=5.2.4 net::ERR_ABORTED 404 (Not Found)

3. What is the PHP version recommended?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, I really love your theme and I want to make sure if it supports RTL languages?

Hi,

Thank you for your interest.

Yes it’s RTL compatible.

Hi is the theme compatible yet with PHP 8.x Thanks and look forward to your reply!

Hi,

Thank you for purchasing.

Yes it’s compatible with PHP8.0

Hi! the theme’s Google Map API is slowing down our website. Is it possible to disable or remove this feature? We are not using it anyway

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Tour Grid when set as Full Width renders an empty column on the Desktop. There’s an issue with how it calculates the responsive scaling. Many of us would really appreciate a fix that you provide.

Screenshot-2023-04-30-at-2-47-49-AM

Hi,

Thank you for purchasing.

We will look for the solution and will release the update soon. Thank you.

Thank you so much for looking into this. Really appreciate the support!

Were you able to find any solution to this?

Hello, great theme!

The contact forms in the template are not working. I have installed a SMTP plugin and send a test mail from the plugin which i received correctly. But when i sent a contact form from the site, i never receive the mail.

Thank you advance. Panagiotis

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

have you tie-up with any payment gateway , as I am in search of forms with integrated payment gateways for my site https://www.travelmykashmir.com

Please purchase the theme license so we can continue providing support for you.

The backend caching with this theme is not working properly because the theme is making a request to a php file (custom-css.php) which produces a delay.

Is there a way to disable requests to this php file or cache it?

Hi,

I am interested in purchasing this theme but I have a question. Is there an integration with Indian payment gateways? such as PAYU, Razorpay, etc. also can it be connected via woocommerce payments?

thanks Udit

Hi,

Thank you for your interest.

Currently it doesn’t support that option. We will add it to the future theme updates. Thank you.

Can Elementor be used to build the website? I read comments from 3 years ago but no news.

Hi,

Thank you for your interest.

Yes you can use Elementor to create pages. However if you want to import demo pages. You have to use theme’s content builder tool.

Hi, I have updated to the latest version of the theme (v5.2.1) but after setting up PHP 8, the pages in the tour category are not displayed correctly. Can you help me?

Thanks

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

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