253 comments found.
Hi,
this error message was just displayed on :
WARNING : ATTEMPT TO READ PROPERTY “POST_STATUS” ON NULL IN
and when I activate the default wordpress theme it disappears
how i can solve this problem ?
Hi afaqweb,
Please open a ticket here https://skygroup.ticksy.com/, give us your purchase code and website information. Our support team will help you check it.
Have a nice day!
done
Hi afaqweb,
We have replied to your ticket. Please check it again.
Best regards,
Hi Skygroup,
Thank you very much, the problem is finally solved
Have a great day,
Hi afaqweb,
If you like our theme and support, please share our website with your friends https://theme-sky.com/wordpress-themes/ and rate us 5 stars. This will give us more motivation to make everything better!
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
once i click the page”Product” Edit with Elementor , i will nitice “The content area has not been found on your page”
Hi johnydek6,
Because the product page uses the WooCommerce template. So you can not edit it with Elementor (free version). If you want to create your own product page, you will need Elementor Pro.
If you just want to change some things in the product pages, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about what you want. Our support team will help you.
Have a nice day!
Hi , i cant customize Home 1 and Home 3 demos because it gives me this error : ( ! ) Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in C:\wamp64\www\wordpress\wp-content\plugins\themesky\includes\instagram.php on line 26
Hi snoohi76,
Please open a ticket here https://skygroup.ticksy.com/, give us your purchase code and website information. Our support team will help you check it.
Have a nice day!
Hi I purchased your theme and tried uploading it a couple of times on wordpress but the theme uploading doesn’t finish, it just keeps on uploading means (in google chrome tab, uploading progress Rotating Circle) keeps rotating and then while uploading I clicked on Appearence in wordpress then themes but was not able to find the theme and also uploading stopped
Hi adeelt2,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hi, I buy this theme, I’m trying to customize the home 3 Jaroti, but it won’t let me customize the logo of the menu, the other home (2,4,5,6) if the logo is changed, but the one of the 3 that is The want does not change it for me, I appreciate your help.
Hi grupoboterop,
Thank you for using our theme!
You edit home 3 and delete the logo which is set in Page Options. Please read our documentation https://docs.theme-sky.com/jaroti/#page-options
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
muss ich dann noch Elementor dazukaufen? oder ist Elementor dabei? Danke für die Info. Gruss Mirjam
Hi mirjam_MIM,
The Jaroti is compatible with Elementor and it was integrated into the Jaroti theme.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Estou tentando instalar o tema na Shopify, mas lá aparece a seguinte mensagem: “zip does not contain a valid theme: missing template “layout/theme.liquid”
realmente não encontrei a pasta layout dentro do arquivo ZIP do winRAR. Preciso de ajuda para instalar o tema no site da loja.
Hi horamodả,
Unfortunately, the Jaroti theme does not support Shopify. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello, After purchasing your theme, I installed it, but then I encountered a problem like this. When I entered our site https://www.diditavi.com/, when I came over My Account, the registration page or login page that I clicked on SING IN in the pop-up window did not come, directly WordPress admin login. page is coming, I removed the theme 2-3 times, I reinstalled it, there is always the same problem. Enjoy your work,
Hi Armed1907,
Thank you for enjoying our work!
You go to WooCommerce > Settings > Accounts and Privacy. You enable the Allow customers to create an account on the My account page option. You will see the registration form on the My Account page. For more information, please read WooCommerce documentation https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Please note that the Sign In button in the popup is not a link button, it is a submit button. So, you will click it when you entered username and password. To go to the My Account page, you just click on the my account icon.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, It has nothing to do with what you said to me. This issue is completely a theme related issue.
You can look at the place I mentioned in the image I sent. When we click SING IN here, the site redirects directly to the wp-admin page, where it should be LOGIN instead of SING IN. Wrong button throws to wrong page.
https://prnt.sc/9Jxw6erf1QPwHi Armed1907,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Site içeriği tamamen yüklenmiş olmuyor. Temayı tamamen çeri aktarmıyor
Hi filozofreni,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hello! I want to know how to edit footer. Please help! Thanks
Hi JacQuelynrei,
Please watch our tutorial video https://www.youtube.com/watch?v=d03ZPK9cqxE&list=PLbyF_EROfxJQdVioZRm_06srz8sTY6m6-&index=4
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team is always ready to help you.
Have a nice day!
An error occurred while fetching file from: https://example.com/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 60: SSL: no alternative certificate subject name matches target host name ‘kitguy.nl’.
I am using the free Flexible SSL on Cloudflare.
Hi weinside,
Thank you for using our theme!
As you can see, there is a problem with your SSL certificate. Please check your SSL configuration or contact your SSL provider for help.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Congratulations GLWS 
Thank you very much!
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