2342 comments found.
Edited ** fixed
Glad to hear! Feel free to submit a ticket whenever you need help.
can you advice, my footer is only appearoing on some pages and not appearing on other pages…
Could you please submit a ticket with all the details? We’d love to take a closer look what’s wrong there.
Hello, I have my “back to the top” button that does not go to the top of the site (header). How can I change this?
http://spcomedien.be/stany-paquay-comedien-theatre/Thank you.
Sophie
Hey there, could you please submit a ticket with all the details? We’d love to take a closer look what’s wrong there. Cheers, Team Liquid
Hi My Liquid tabs do not work after I transferred my site to root folder what could be the issue?
Hi any support? Kindly assist
Could you deactivate the plugins except essentials, to see if there is a conflict? Please submit a ticket if you need further help.
Hello, How can I import two different demos? When I try to import a demo it overwrites the first one.
I like the Homepage of a demo and other pages of other demos. Please, can I have an answer?
Whilst importing the new demo, do not select the settings, so it will not overwrite. Moreover, I’d recommend using the Hub Collection, it’s much easier and a next level solution for the demo import.
Hello this theme is awesome, my boss purchase and i put to him website..
my question is, as I remove that grid at the bottom that appears only on mobile, with the options Home, Account, Cart and Search?
I can’t see the purchase badge, sorry.
Hi, I have my site installed, everything perfect, working on the CHILD version, and when I update the templete I see that there are several bugs, things that disappear from the demo installed etc … I find it abusive to have to pay $41.13 to fix this bug in your service.
Looking for a solution, I installed a previous version of the template (losing all my work) but in this version it is impossible for me to edit the footer and header! I tried assigning roles in WPB but it doesn’t work either. I am talking about the demo ASYMETRIC PORTFOLIO,what a mess with updating the template
Comment that the demo ASYMETRIC PORTFOLIO to install it with the latest update of the template has some details, the first image of the home is not visible and with code I have not been able to make it visible, and the side menu does not load well, the latter I have managed to solve, but I have not managed to display the image, and if I install a previous version of the template I can not access to configure footers and headers, because it does not come with the Liquid Templates option. And assigning permissions to WPBakery I have not solved it either. It is not a problem of my server, it meets all the requirements of execution times, memory etc. I remain attentive to your answer, thank you!
Please kindly submit a ticket with all the details, we’ll take a closer look.
Hi,
I have a problem with the last update, Hub Elementor Addons doesn’t update correctly and that’s why my site is broken.
How can I fix it ?
Hi there,
We don’t have any known issues, something else might be causing. Could you please submit a ticket with all the details? We’d love to assist you.
Cheers, Team Liquid
Apparently it seems a version 4.02. admit . Why aren’t the current versions listed as downloads in Themeforest along with a changelog? !!!!!!!!
Hi there, it’s already added and you can see the changelog as well.
Hello, great theme ! I need to download version 4.0.1 but all download links on themeforest give me the 4.0 version.
Where can I download the last version ? Here is my ticket : #18866
Thx
Hello there,
The latest version is 4.0.2 which has been updated recently. And I see that your ticket has already been responded.
Cheers, Team Liquid
My website is completely broken after I updated the theme to 4.0, I have sent a ticket yesterday on this as well.. its very URGENT that I need to fix this.. please take a look and attend to it! Ticket id (18851)
Hi Ishara, I see all fine now. Feel free to submit a ticket whenever you need help. We’d love to assist you.
Cheers, Team Liquid
Hi, I have bought your theme but after the latest update my theme keeps on showing me the envato logo with your theme link to purchase. Have a look: https://monosnap.com/file/eCv4XpXJp1MxGFs6g1YhNX6827B1NN
Hi Fahad, that button is part of the header, go to headers > edit, and you can remove the button.
Cheers, Team Liquid
Under ‘pre-built sites”, is there a theme that has every single feature? Also, is there a pre-built site like your demo under “Live Preview”?
Hub is a massive project, hence it’s not possible to collect everything in a single demo.
There are bugs with the latest version of elementor v3.12 (and dev 3.13). Among other things, the Liquid Custom Menu is incorrectly displayed
I can’t see you have purchased the theme. Sorry.
Slider not scaling with window resizing – js error (Flickity).
ReferenceError: resize is not defined at flickityData.Flickity.resize (theme.min.js:3:26379) at v.onresize (flickity.pkgd.min.js:19:20536)
I can’t see you have purchased the theme. Sorry.
Hello, I left you a message by ticket, the expandable type accordion takes me to the top start of the website
Thanks Giovanni, I see that your ticket has already been responded. Please follow if you need further help.
Cheers, Team Liquid
Hello, When using the custom layout for the single product template is it possible to have the variation image change the main image. It’s the default functionallity for woocommerce and i can see it work when using the default layout. If not is there a way to use the hub style of product and still add elementor section underneath. Sorry for the long question but I would really like to use this feature. Thank you for your time.
Hi Maxim, hope you’re doing well! Could you please submit a ticket with all the details. We’d love to assist you. Cheers.
Hello, i don’t know how to create a basic “Section”. Each time i try to add one there is only “Conteneur”. The only way for now is to duplicate Section from demo page but i don’t know how it works otherwise. I’m used to Elementor. Thank you for support.
Hi there, could you please submit a ticket with all the details. We’d love to assist you. Cheers.
I need support. When i have Mega Menu made on Theme Builder, I can’t have 2 Mega Menu because the mobile menu will be all centered and the second mega menu is showing badly. I need support !
Hi there,
Could you please submit a ticket with all the details. We’d love to assist you.
Cheers, Team Liquid
is retailpro available in elementor or only wp bakery? Where does it say that on your website?
Hi Lucas, hope you’re doing well. Could you please submit a ticket so that my colleagues will be assisting you.
