488 comments found.
Ok have a question.
I am a Nigerian and I want it to be limited to just Nigeria alone so, I want to get answers for the following before I purchase.
Can I set the location to include all the states in Nigeria? Can I use a custom payment method? Can I also add more categories? Can I add my own custom payment gateway as a Nigerian?
Hello,
Thanks for your interest.
1. Yes you can import only Nigeria state.
2. Our theme support Woocommerce payment so you can use WooCommerce payment if your Nigeria gateway has WooCommerce payment.
3. Yes can add/ edit more categories.
Thanks
hello i reset my wordpress website and I need to reset the active locense key for homlisti my www.immobien.ma
Hello,
I reset the key you can active again.
Thanks
I know the hardwork that brought radius themes to where it is today, so I have been very reluctant to have to come here to write a negative comment. But I have no choice but to express my disappointment in customer service.
I have contacted for help but 4 days today, they have not even bothered to respond to my mail. I followed up with a reminder but they are just silent, as if I don’t even matter or exist. The painful part is it is at the expense of my business, since my client is disappointed for the delay. So sad. I trusted you enough to buy your theme, and so I deserve assistance when there is the need.
Thanks
Hello,
Sorry sir you face issues. We already replied your ticket. And told support team to take care of tickets carefully.
Thanks
Why does the grid or list mode have only one design? Put several designs like the classima template
Why does the map not show in the mobile version?
Hello,
is it our demo? Can you please send me url?
Thanks
Hi,
Yes for space we hide it. If you need we can enable for you using CSS.
Thanks
Hi Guys. is theme compatible with phpo 8.x? because when i update Php to 8 site is not working Thanks!
Hello,
Will work in PHP 8.0.x soon we will test 8.1
Thanks
Ok Great!!
Hi, any news about php8.x support? THnaks!
Hello,
8.1 core WordPress file give some notice message. We tested our theme till 8.0
Thanks
Hello Is it possible to search in multiple locations?
Hi,
Sorry multiple locations not allow.
Thanks
Hello, I need help importing data. Ticket ID ID# 57450
Sorry!!! Purchase code does not match <<<<——-* how to fix this ?
Same problem with classima…!!! Cant activate license keys on both. Localhost xampp
Your both license active in live domains and localhost. You can not active again in localhost till reset the url. https://prnt.sc/WExPBworUbhc
How to reset both? hdd where was installed another xampp server was dead.
Your site is live why again need localhost? You purchased theme 1/2+ years ago.
I have no more access to this domains. my partner was left our team. and hdd where localhost server was installed is dead. I need to reset both key-s to start build on another domains, but first i need to complete configuration on localhost server.
Any update?
?
Hello,
If you want to use another domains then you need to buy new licenses. Already using in live domains. As per Envato license policy you can only use a regular license in 1 WordPress installation.
Thanks
I change the main domain name. rather, I no longer have access to these domains, and need to reset license key. also i have no access to old hdd becouse it was dead, and i cant disconnect license key to use on another localhost server. I need to reset all active locense key for homlisti and classima. What is unclear here?
I need the same help And i already know when i need to buy new license key. Just reset all active keys
Hello,
I reset both url. You can active again.
Thanks
Thank you
Can we turn off “add property listing” button option from front end and use this theme as single agent can add listing from wp admin only no front-end option for adding new listing.
Hello,
Please check header settings if can not figure create ticket we will help https://www.radiustheme.com/ticket-support/
Thanks
I have some pre-purchase questions 1. Does the theme have social logins eg Google, Facebook etc 2. Is there provision for watermarking Ads by default? 3. is mailchimp integration available?
Thanks
Hello,
Thanks for your interest.
1& 2 can done using 3rd party plugin.
3. Sorry mailchimp integration not available.
Thanks
Hi changed domain and sent you a ticket ،please can you help
Hello,
I reset the url you can active again.
Thanks
Thank you , you are the best
Thanks too!!
Before purchase the product some question are there i hope i get that answer. 1) Can i hide contact number and email information on all listings? 2) can i control the listing form details i mean admin can only get that leads? 3)Can i add more loaction in one single listing ?
Hello,
1. Don’t have control for this. Need to customize layout.
2. Sorry don’t have control we are doing drag & drop form builder will get it future version.
3. Sorry only support 1 location
Thanks
How to sign up for adding property? Also can anyone from the users add property or just the admin?
Hello,
From front end user can add and manage his property.
Thanks
Hello! Why can’t I update the theme’s own plugins? It asks me to enter a license for all the plugins that come with the theme.
Hi,
Classified Listing Pro, Store & Membership addon and Review Schema plugin is bundled plugins with the theme. These plugins will work without activation.
See detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thanks
Hi I am looking for personalized listing ( to real estate agency ) in the dynamic page ( customer profile / single announcement page or other ..) sync with the subscription system
1- possibility to Customize field / added modified deleted Option: example: add 3 phone numbers – integrated zoom (like WhatsApp) – add a button or other fields – text zone …
2- multilingual
3- possibility of displaying / hiding ADS advertising
4- visit statistics for subscribers
5- integrating short code
6- Hide competitors in premium offers
Note :
-Possibility to create iOS/ Android mobile application (or with another plugin)?
- Do you offer special paid customization services?
-Can I send customer requests to technical support ?
Thanks
Hello,
Replied you another message.
Thanks
I purchased from 3 days and there is a problem that is we can’t do import for dummy data i need refund or solve this problem
Hello,
Please create ticket with access we will check and if need import demo data for you https://www.radiustheme.com/ticket-support/
Thanks
I already made a ticket from 3 days Reminder: Support ticket ID# 56643
Hello,
Sorry for delay we are working on it now.
Thanks
i’m little confuse here :
how can someone registed as a Agent or Agency on your theme ?
Hello,
Agency can add Agent from his dashboard. No direct Agent registration option. Agent goes under agency. Normal user can post ads.
Thanks
but there should be a workflow how things works
i mean in the registration there should be the User Type + Agency Page creation
for example when a Agency first heard about you. How they create their agency Profile ?
And how would they associate Agents to it ??
Another Question please :
does this theme require third parties ’’Plugins’’ to fully function or you get the full features with the purchase of this theme ?
Hello,
As per our demo and functionality no need extra plugin but if you want extra feature then it is different need extra plugins.
Thanks
how about the previous Question ?
How can an Agency Create thier own profile page on the website and Assign / Approve the joinning requests of agents ??
Can you please check our demo https://radiustheme.net/publicdemo/homlistidemo/
User/ Pass: demo / demo
Thanks
yes i have seen the demo
but there is no Call to action for Agencies / call for Signup
i mean to convince an agency to list their properties with us there should be a call to signup for them on the website and they should be able to Set up an account first and assign agents
and this workflow isn’t clear on the demo
Hello,
You need to enable store the stoner owner is agency owner. the Agency owner can add Agent.
Thanks
sir i need a signup workflow as i have been asking you and still didn’t got what i mean
Signup = choose account type ( Agency / Individual Agent )
1 – if agency ask them to complete their agency profile/logo/cover/ contact infos
2- same if they are solo Agents + Option for them to request joining an agency
- Agency Admin approve the agent or decline = if approved they can list under agency name…. etc.
- + Give lister the option to choose profile/agency they want to list under ( Choose listing profile of each new listing )
- or if they are Solo Agent they can list under their personal name
Hello,
Sorry don’t have Agency and Individual Signup option.
Agency can add Agent from his dashboard.
Thanks
Hi, pls if a property is sold , How i add the ribbon sold instead for sale ??
Thanks
Hello,
We have option to add mark as sold. You need to enable it from settings then use can make the listing mark as sold from his dashboard.
Thanks
Hi, there isna bug, When you mark as sold the “for sale” is not disappear and is really bad for the user
Pla send me a custom css or tell me what to do to hide “For Sale” next to “Sold out” And pls how i rename sold out—to Sold?
I have send an email Thanks
support service is bad email you yesterday and still not receive any update
Hello,
Sorry for delay. I just checked your site is ok now. It http and https related issue not related with theme.
If you face any other issue please reply in ticket.
Thanks
It will automatically solve after a few hours and please see every link redirect to another url ? could you please check the license it’s put correct domain or not because before test purpose i use for a demo url and now website redirect to the demo ur. and after few hours It will automatically solve and when i want to change something this is happen …
Please reply in ticket don’t post again in comment. Our support channel is our ticket system.
But you guys did’t replay from past 3days
You don’t get reply? We got your ticket 6th Mar our night we replied you 7th Mar https://prnt.sc/dtTU-u46Z3oL
Today 3 hrs ago replied
If don’t get reply in 24 hrs on working day then can comment here.
Thanks
Thank for your replay all message i receive in spam tat’s why anyways thanks for your reply
ok