12919 comments found.
Good day, I have a problem with the Titles on the mobile view archives, the titles are too big and I can not edit the, Please assist. Thank you.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hello, your theme is really great, I’m very pleased, but I’m stuck on something. I want to prevent the slider on the product page from loading all images on the page. In other words, when the customer presses the advance button, I want the image in the current slide to be loaded. Thus, when the product page is opened, all images in the slider will not be loaded and the page will open faster. Is there a way to do this?
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
there are problems in the latest version of the slider from woodmart. if you change the text to your own in the demo content, then the indentation will be 300 px on the mobile version. and all the content is leaving!
Hello,
Few presale Questions
Is Catalog Mode also available ? Theme supports custom taxonomy ? Product Search bar can also search products custom taxonomy.
Thanks
Hello,
Thank you for being interested in our theme.
Yes, our theme has a Catalog mode option. Could you please clarify what exactly you mean by custom taxonomy support?
Kind Regards
Hello,
I am already have custom taxonomy like manufacturer on my existing website will this support ?
Product Search bar can also search products custom taxonomy manufacturer ?
After purchase theme can we also going to get demo content images and icons which we can use ?
Thanks
Hello,
Sorry, but it may not work as you expected with our theme. It will not be recognized as a part of the shop page and will not contain filters and shop page title.
Yes, all the dummy content from our demo is included with the theme.
Kind Regards
Hi, can you please provide me your support email id for further discussion ?
You can continue the conversation here or use our contact form on this page https://themeforest.net/user/xtemos
Hi, the filters are not showing on the single product page, How can I make them show?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, I am having an issue with the display size of images in my portfolio. I have different sizes of images when I upload them, which messes up the height. Is there a way to automatically crop the images to the size I have set, so everything can be displayed according to the default settings?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Dear Team
Big problem with Slider Revolution on demos, you can check on your website too. (ex: Black Friday Demo) When you resize the browser size, and after that you go back to full size the Slider brokes, The responsiveness is broken.
Proof: https://imgur.com/a/FRc8xys
Hello,
Yes, it is how the Slider Revolution works and it is not a bug that can be fixed. In real life, customers will not test your website by resizing the browser back and forth.
Kind Regards
On the new Mega Mart theme there is a category section that sits above the shop and also in the search results… how do I disable this as I cannot seem to find it anywhere in the settings ( html box etc ) Can you help me out please.
Thanks Jay
See Image https://ibb.co/D4ffM0jHello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Please, quick question, why my website only shows text on images on BRAVE BROWSER, but not in others? like Edge or Chrome?
Proof: https://imgur.com/a/7VutDah
I just noticed that is not my website problem, is your theme problem, I just see the same problem in WoodMart demos,all images with text has the same problem in Chrome, only works on Brave
Hello,
Could you please test how it works in the incognito window of the browser?
Kind Regards
Same!
I have erased cache, and gave a try on a different computer
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
i want to know everything about this theme from the author, can anyone tell me?
Hello,
Thank you very much for being interested in our theme.
There are three different sources where you can read everything about our theme:
1. Our theme description page on ThemeForest here.
2. WoodMart demo website where you can see it in action https://woodmart.xtemos.com/
3. Documentation that contains all the information about our theme functions and settings https://xtemos.com/documentation/woodmart/
Let me know if there is anything else I can help you with.
Kind Regards
Hi,
My customer need change the element tag title “H3” to “p” on products widget. For sample:
The Element “Products (grid e carousel)” have a title product like this: h3 class=”wd-entities-title”
The customer whant change the tag title to:
p class=”wd-entities-title”
Is possible?
Thanks Bruno Azevedo
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello Woodmart team,
I am an active user of your theme and would like to share my experiences with some features that would be very useful in the next updates.
Your theme has an option to change the default product category description position and move it below the products. This is useful but it needs a small extension. Every category has a standard WooCommerce description and your extra description, which is great, but their positions are dependent on the Product archive options. And both of them are either at the top or bottom. It would be really helpful to have an option to separate them. For example, an option near the Extra description to move it to the top while the main description stays at the bottom.
I use a lot of themes and plugins, and I was really shocked that none of them had a good realization of payments in installments for WooCommerce, for example, by PRIVATE BANK and MONOBANK. No one has created an opportunity and did not reserve a place in the structure and design of their theme for simple connection of some standard payment systems that support payment in installments with WooCommerce. I think you could create a paid plugin that could connect the most popular payment systems that support payments in installments with your theme and WooCommerce. This is what people in the market really need right now.
Best regards ♡
Hello,
Thank you very much for using our theme and for your suggestion. We highly appreciate your intent to make our theme better. We will review this with our team and consider it as a feature request for our updates.
Kind Regards
Hi guys! Im facing an issue, i want to set up the conversion code for google analytics on my thank you page (woocommerce), but i cant find the page on my pages section, so i cant insert the code, pls give me some information about it. Thanks in advance, cheers.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hello, when using the ELEMENTOR CANVAS section in law pages, the content is not centered, it is left with a right margin and when putting color it does not cover everything, it is strange, you should do all that
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I send you a screenshot. look that the background width does not cover the entire sheet, I am using 900 that left white space remains https://ibb.co/ykF068F
Sorry, but we need to see it live to be able to understand the problem and help you.
but it’s not science, try creating a page with elementor canva mode, set the background color and adjust the width of the page and see what happens
We already tried this and here is how it works for us https://gyazo.com/b29f6ae5d2c0f878ab52d5b0c2c440c7
adjust the section of the layout, when I put a box and put a size, example 800px or if I edit the layout in the general configuration (default 1140px) that happens.
We have also tried to adjust the section width but don’t understand what is wrong there. Here is a screenshot https://gyazo.com/61fec3ee4a4b34b24bbecd729ac8cb8f
HI
1) What does the cookies for WoodMart collect? Do you have any link on this? 2) If I do not activate WooCommerce, doe still cookies still collect info 3) Do you have a template for cookies/privacy document?
Thank you
Hello,
You can read this information in our documentation here https://xtemos.com/docs-topic/gdpr-compliant/
Kind Regards
Ok, thanks
You are always welcome. Feel free to contact us if you have any further questions.
About version 8.0 thanks
Hello,
This URL returns AJAX response for shop page pagination. Customers can’t reach this page so will never see this JSON code.
Kind Regards
Hello, My Google Search Console found such addresses as errors. Since those pages return 200 HTTP errors and have some tags, Google can crawl and follow their broken internal links if it could find them by any way such as external links. So, it could be dangerous from an SEO perspective. I have added header(‘content-type: text/json’); to line 7 of index.php in the theme root in order to remove those mentioned hyperlinks. However, they are still crawlable. Is it okay to block those AJAX responses via htaccess at least in blogs without woocommerce(shop)? Or the mentioned responses might be used somewhere? Thank you
You can configure your robots.txt file to disallow these particular URLs from being crawled by Google. That should fix the problem.
Kind Regards
The issue would be resolved if ?woo_ajax=1 like pages returns JSON instead of HTML.
Yes, you are right. We have to use JSON there. We have fixed this on our demo and will see how it goes.
Great! Thank you. Look forward to a patch or update.
Thank you for your help. Update version will be released soon.
Pre-Sale Question .. Hi, we are interested in your theme for our new site. We currently have a question regarding categories.
Our site will have quite a few about 10 categories and each category will have around 10 sub-categories and each sub-category will have a few sub-categories also. As such a a lot of categories will only have sub-categories and no products.
We have found a few sites that use Woodmart as a theme and have similar categories to what we are looking at implementing.
Can Woodmart achieve categories that only show subcategories without any products. Similar to layout from simplygreentrade.com https://ibb.co/TM1T0Tp or from cungu.com https://ibb.co/gjhQ6GQ
Hope that makes sense. Also is the theme able to accommodate over 20K products?
Thanks In Advance
Hello,
Thank you very much for being interested in our theme.
Yes, you can display only subcategories on the shop page while the category doesn’t have any products. This option exists in WooCommerce Settings.
As for the number of products, our theme doesn’t have any limitations. It is more related to WooCommerce plugin which is responsible for product management functionality.
Kind Regards
I have updated the theme to the latest and I want to say that disabling variations that are *not in stock” does not work because it is withered. All variation icons are displayed and none of them are “gray out” like they are all “in stock”. Can you check this point?
When can you fix Disabled swatch style ?
What kind of discrimination is this?
3 days for reply?
Hello,
You need to enable “Hide out of stock items from the catalog” option. You can find it in Dashboard -> WooCommerce -> Products -> Inventory.
Kind Regards
Any idea why the sticky navigation doesn’t show up? I followed the guide from documentation and it doesn’t work.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
