820 comments found.
Your this theme have good amount of sales, even more than renovation theme you have updated renovation on elementor, but for this theme we are waiting for more than an year now still WP Bakery, please let us know if you have nay plan to introduce Elementor version or should we kill our hopes?
Hi. Thank you for being so interested. Currently, we don’t have plans to build an Elementor version for this theme. Regards.
When I try to update I am getting this error An error occurred while updating ThemeMove Core: The plugin does not have a valid header. Can you look into this?
Hello,
Could you please open a ticket here https://thememove.ticksy.com/submit/, then we will check and help you. If your item support is expired, you can also reach us via email at support@thememove.com.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Thank you
Hi, just wanted to check if there is any shortcode for a hack to display [current_year] for copyright section. Please guide. Thank you.
Hello,
Could you please open a ticket here https://thememove.ticksy.com/submit/, then we will check and help you. If your item support is expired, you can also reach us via email at support@thememove.com.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Thank you
Alright, I’ve emailed you as support is expired. Thank you.
dear developer i want to purchase your theme but your theme demo is not working plz check it and send me links
We use wpml to translate the page, which works fine. Except the logo in the header, which contains a claim. That means the logo also needs to switch the language. It is possible to upload the different logo jpg in the media translation section of wpml. But unfortunately it does not change in the front end of the page by changing the language.
is there a solution? Thank you for your support,
Hello,
Could you please open a ticket here https://thememove.ticksy.com/submit/, then we will check and help you.
Thank you
Hi, after updating I got Squares in the main menu and footer. How can I fix this. Thanks
Hi
Please clear browser cache and check again.
Regards.
Thanks
Hello
Does your theme support RTL direction or not also I want to ask if I want add another language is theme support it or not?
Thanks
Hello
Structure does not support RTL
Regards.
Issue during initial installation.
Downloading installation package from https://www.dropbox.com/scl/fi/6rkdna6x46c4teoq1cuw3/thememove-core-1.4.1.zip?rlkey=… Unpacking the package… Installing the plugin… Plugin installed successfully. Plugin activation failed.
An error occurred while installing ThemeMove Core: The plugin does not have a valid header..
Hello, i need help please to show project details inside any project page , just like how it happen when i click on any project on the home page, here is the projects inside page in the main menu https://aleimara.com/projects/, it just show one image every project and i wish to show all project details for the clicked one please . Thanks
Hello,
Could you please open a ticket here https://thememove.ticksy.com/submit/, then we will check and help you. If your item support is expired, you can also reach us via email at support@thememove.com.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Thank you
Hi there, I currently run a website that uses structure them, they got V3 of structure theme and it is very slow. Is it recommended to update it for faster loading speeds but im worried that this may crash the website.
Hello
You can refer our article bellow for more information of loading slow issue: https://thememove.ticksy.com/article/14387/
and preview this topic for the tips of increase loading time:
https://www.wpbeginner.com/wordpress-performance-speed/We recommend using WP Rocket plugin and WP Fast Cache plugin to optimize the site.
Thanks
I didn’t purchase support. But you promised me life time free updates and I can’t update my WP Bakery. Really not happy with the support you provide
Hi,
You can write an email to support@thememove.com then we will help you update the plugin.
Thank you
Thanks for the help!!
Is this theme the same as TM Structure? A client has TM Structure theme version 5.7.2. If we purchase this theme and install the latest version will there be any issues to the existing site?
Hi,
Yes, they are one.
Regards
thanks! And will there by any issues upgrading to this latest version? Will it break the site or safe to upgrade from version 5.7.2?
You can update theme normally.
If you have any customized code, please move it to the child theme to keep it safe.
Thanks
Hello,
The widgets page in the backend always loads with a lot of errors hence I can’t edit the widgets from the theme. Is this happening to anyone else? Just got the theme last week.
Hello,
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to fix the problem.
Thank you 
Hello I actually got a wordpress article advising use of the classic widgets plugin which fixed the issues. Maybe it’s something you can mention in the docs? Thanks.
Thank you so much for the update. We’ve noted it down and will update the doc soon
Hello I bought the theme yesterday. I have been importing the demo data for more than 18 hours. I wanted the demo data so that it’s easier for me to customize and change the website.
Support told me to increase max_input_vars to 10000 which I have done but the behaviour is still the same.
I’m requesting for a refund.
It stays at “Adding Custom Post Type product” forever.
Or what else could I be missing?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step to fix the problem.
Thank you
I’ve not had a solution yet and can’t get the demo site imported
Demo data has imported.
Please check your site again.
Regards
I checked the Ticksy system and see that Amanda helped you with your problem. If there’s anything you need our help with, you can keep her updated in your support ticket, she will be happy to assist. Thank you!
Yes seen it now. Thanks.
Blazing Fast Loading Speed its false advertising
https://structure.thememove.com/ (demo theme)pagespeed mobile only got score 16 (which is very bad)
source: https://s.id/structure-themeHello, thank you for reporting this problem to us. Our dev team will check and make proper updates soon.
How to change header background image only in project archive page? or a particular page?
Hello
Since your support has expired, please send an email to support@thememove.com. We will provide step by step guide for you.
Thank you
Dear author, this is a simple question, i am not asked you any question at the time of support period
To change the header background, you can choose edit page, then upload background image here https://prnt.sc/Uc5GO6dTQyLn
For the reason I ask you to send email to get support, I want to clarify that we still provide support via email even when your support package has already expired, and it’s free. It’s easier for us to follow up on your issues, protect your personal information, and you can easily reach back if there are any problems occur.
Hope that I make everything clear to you.
Thank you for your response. i am already tried this way. but its not worked for me, that’s why i am commenting here. thank you for support
If you have tried as we said but it not works, I think it will be better to let us check to see if there’re any problems. If you need our help, you can send an email to support@thememove.com, we’ll be happy to assist at any time.
Getting the following sequence of messages since mid April:
Undefined array key “default” in ROOT/public_html/wp-content/themes/structure/inc/customizer.php on line 77 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/customizer.php on line 77 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 27 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 83 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 98 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 102 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 103 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 107 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 108 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 112 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 113 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 118 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 119 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 130 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 134 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 138 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 159 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 163 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 167 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 171 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 175 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 179 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 200 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 204 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 218 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 222 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 223 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 231 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 235 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 239 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 247 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 248 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 325 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 377 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 382 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 386 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 391 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 398 Trying to access array offset on value of type null in ROOT/public_html/wp-content/themes/structure/inc/custom-css.php on line 402
Basically, the code fails to get the theme settings from the customizer. Can this be because I’m using a child theme?
Hello, thank you for reaching out. We will need to check to find the problem.
Could you open a support request here https://thememove.ticksy.com/submit/ and provide your site’s admin credentials so we can help?
I want to remove you are here and translate home in breadcrumb for every page , I did not find a way to do this , even though I have used function in functions.php Thanks
Hello, have you bought the theme? I don’t see the purchase badge in your account. Do you use a different account to buy the theme?
Hello Mobile menu starts showing in footer (when i use desktop) and if i visit from mobile and hit the menu icon it scrolls me to footer Thanks
Hi,
Did you use any cache or optimize plugins that may causing problem.
Please deactivate it then check it first.
Regards
hello I am using wp faster cache i try do deactivate it but nothing change
Nevermind i just fix it something may have happen when i was updating theme files. I upload them again and everything is fine thank you
Oh, that’s great. Glad to hear that it’s fixed!
Hello what is the last version? I have a website with 7.1.2 theme and I have a problem with the mobile menu. If I click on it, it do not opens the lateral menu…..
Hello, thank you for reaching out.
Can I ask what theme are you using? For Structure, you can check out its changelog here https://changelog.thememove.com/structure/ to see the latest update.
Regards.
