after a lot of work I put the site online on the main domain and discovered that the license cannot be moved automatically. I wrote on the support forum yesterday, but nothing. I still have the site offline. I really don’t know how to do it.

Hello, we purchased three licenses from you. I want to know which domains we use these on. Can you help me?

WP- Bakery front-end view is not displaying properly the content as on the front-end page, this is ruining the whole wp-bakery experience: (http://dev-mco.com/wp-content/uploads/2023/08/screencapture-dev-mco-wp-admin-post-php-2023-08-27-13_54_08.png). Also there is exactly 0 automation. All the services and doctors pages have to be done manually, also a lot of manual css and html tags in the text fields. For example doctors page has to be replicated as many doctors as there are, instead of adding just texts, images, configurations (missing custom fields). Is there a way to automate that ?

Hello, we used the activation code for a staging website to test it out, and now we can’t use it for the actual website we want to build. Can you please reset the purchase code for us? We also opened a ticket on your support forum for this.

Hello, I am buying this theme for a client. Can I get a demo access to the admin panel so I can check how easy it would be for them to manage the theme as it is one of the requirements ?

All pages on the template never stop loading they continue to hold the browser state in an unfinished loading condition.

I set up the theme on a temporary URL, and now I can’t activate it on the production URL. help! there doesn’t seem to be a way to manage my licenses and sites.

Hello. I installed theme and added several posts in blog and I got a problem with appearance of articles on the blog page. Some articles are shown with all th content and some of them don’t have “read more” buttons.How to correct this in theme?

The website was hosted on a cloud server and I installed the theme with license. It was working fine, then later I connected the server with a domain, since then it pops up the activate license message. I don’t have any copy of the website any where else, only thing I did was to connect the server to a domain. Can you please help with this?

Hi, I just purchased the theme, I installed as instructed, and the demo import is not the same as the demo displayed here on the sales page. It seems like an older version of the demo I can configure against what I see here on themeforest. I registered for support, and the page is broken or unaviable to ask for assistance there. So I have 3 questions: – 1.) Is there a way to import the demo listed here on themeforest to begin customizing for my needs? 2.) Is the support page working or is the theme no longer supported? 3.) If both #1, and #2 are both no, can you assist in a refund?

Thank you.

hi. How can i get a refund ??? Thanks

Hello, I have purchased a license for web development. The site development is about to be finished and when it is done I will move it to my server (different domain). There will probably be an error on the site I just moved because of the domain. Can I eliminate the error that will occur in the new domain by purchasing a new license?

where can I find all the icons in medin_icons

Hello

Please i need t reset the license code, i used it for development but now i want to use it on the final site, i followed instructions in documentation but, i have had no response by mail, and you suport site fails fr me afther i used several browsers.

Hi guys !! I have problems with the menu shows the menu with a mess does not align correctly. Send 2 screenshots https://flebella.com/wp-content/uploads/2023/02/fle01.png . https://flebella.com/wp-content/uploads/2023/02/fle02.png How can I Solve it?

Hi Team. 1. I have purchased this theme but the theme color option is not available in customizer settings. 2. How can we have special offer section slider in other page as i have installed another demo not the demo 2. this is the link where you have special offer slider. https://www.portotheme.com/wordpress/medin/demo2/. Can you please look into these issue on ASAP basis. Thanks

Hello,

unfortunately we can’t save any of the google fonts locally, they keep loading from the google server. We tried a couple of Plugins to save the google fonts on our server – OMGF & Disable & Remove Google Fonts – none of them works, no fonts are being found and locally saved. Unfortunately, due to GDPR rules, we have to save all google fonts locally.

Can you please tell us if you have a solution for this google Fonts problem?

Thank you

I have been waiting for more then 2 weeks and you keep asking to create a ticket and I keep telling you that your portal page doesn’t work when I signing it stay there for a min then it said page can not be found.

Hi I would like to ask you if I want to add an icon for phone number and another icon for email for the “Quick Links Menu” how can I do that? or what is the Icon html code ? Thank you

I moved my website from my old developer site to my new website. I removed the purchase code from the old site, but the purchase code is still missing on the new site. Could you please define the purchase code for my new website?