75 comments found.
Hi there, if you don’t already own Elementor Pro, you will need to obtain Elementor Pro separately here – https://be.elementor.com/visit/?bta=13981&nci=5757 There are also free GPL alternatives available. Our themes have been tested with one of the most widely used options —https://proelements.org/ — and the theme is fully compatible with it.
Regards: VamTam
Reading the other comments, I am confused. Can you tell me how stable the theme is without using a license for Elementor Pro? Best regards, Gert Meijboom
Hi there, if you don’t already own Elementor Pro, you will need to obtain Elementor Pro separately here – https://be.elementor.com/visit/?bta=13981&nci=5626
There are also free GPL alternatives available. Our themes have been tested with one of the most widely used options —https://proelements.org/ — and the theme is fully compatible with it.
Regards: VamTam
Thanks for your answer. ! am an amateur with just a few programming skills. I am considering to buy the theme, but can you give me a look at the documentation, so that I can judge if its working for me? Best regards, Gert
suppor.vamtam.com
Hello, we updated the theme to v27, not the VamTam Elementor Integration plugin produce an error.
Class “Elementor\Core\Schemes\Color” not found
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
We were very surprised to see that this needs an annual license for Elementor Pro in order to work. We feel this should be much more prominent in the marketing text on the page (not buried down at the bottom in plain text after all the shiny ‘sales’ copy). It means we now have to spend time going back to the client and explain, and potentially mess them around.
Please just put it prominently on the page where everyone can make an informed decision.
Hi there, 1. you have a GPL free option like – https://proelements.org/ 2. You can always ask for a refund – all you need to do is fill in the form at this link, and we will proceed with the refund ASAP:
http://themeforest.net/refund_requests/new We will consider moving the text up. Thanks VamTamWe’re waiting for the client to reply and we’ll go from there. Thank you for the options, but I’d love to see you move that requirement up above the line. Your sales text says in the very top box “Effortless Theme Set Up”. It’s not been that unfortunately.
There’s no reason for the Elementor Pro requirement to be hidden is there… Many thanks for your quick reply though. That’s much appreciated.
Hello again, could you please explain the implications and any possible issues that might arise from using the Pro Elements plugin instead of using Elementor Pro? could there be any issues with updating the theme in the future? are there any elements that we will not be able to use on the theme without Elementor Pro? Thank you
We recommend Elementor Pro 100%. Proelements is a GPL version and as with any “Free” product/service you run long term risk of the plugin not being maintained or abandoned. The only advantage is the price – it is free, so if you can’t afford the premium version, it is an alternative.
Okay thank you – and final question… so far we are testing the theme with Pro Elements, but if we needed to change over to Elementor Pro at a later date, would changing over the different plugins gives us issues or break the site?
You can move from one to another at any time. VamTam
Hi ! I just bought this theme for a client, I have already worked with one of your themes and never needed Elementor Pro, the free elementor worked just fine. For this theme apparently we’re required to use Elementor Pro. Can we use the essential version or do we need the advanced solo version ? Thank you
Hi there, you need Elementor Pro or GPl alternative – https://proelements.org/ VamTam
VamTam Elementor Integration plugin is causing problem in my website and breaking the site.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Is there any way to disable the date and time of an article published in the blog sections? I don’t see that option in the theme or in the customize section. Most themes allow to turn this off.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi! Do you guys offer discounts if I’m purchasing more than one of your themes one time?
Hi there, we’d love to, but this is not possible on Envato. Regards: VamTam
BEWARE: It is essential to note that the Event listings lack dynamic functionality akin to Blogs. All event lists/pages must be constructed manually, similar to other pages. The events showcased in the demos are all manually created. Given the $89 cost of the theme before taxes, this is deemed unacceptable. Regrettably, the support team proved unhelpful as well. They requested WordPress credentials before providing the following response: “Elementor doesn’t have a specific widget for Events. Therefore, you can modify existing widgets to manually visualize your events.” Very disappointing for such expensive theme.
Hi there, sorry for your experience. We can always refund you if you are not happy with the theme. This is a niche Charity theme and even though Events are common, they are rarely hundreds to warrant the use of Complex plugins like Event Calendar. Note that we’ve never claimed to include such plugins. We ask all clinets to provide a purchase code and URL/ Credentials of their site for verification purposes. Regards: VamTam
Hello there.
I’m using a subdomain (not from the main domain) on a staging.
When I migrate to the original domain, should I’ve to buy another license or I can use the one I’ve. Because the main one is different from the ones we’re using to build the website.
Thank you.
Hi there, you can have one Live and one staging site with the same licence. However, if the site is different, you will need a separate licence, whether it is on a sub-domain or a new domain. Please check this guide – https://themeforest.net/licenses/standard. Regards: VamTam
Hello there, I’ve been using this theme for a while now and I happen to be having issues in Google Search Console and it gives me Mobility issues such as “Page isn’t usable on mobile” I thought this theme was mobile friendly?
Hi there. We would be happy to help you determine the cause of this issue.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How many sections/modules are available in this theme? It seems fairly limited to what is shown in each demo’s homepage and small group of internal pages.
Are these sections easily addable from Elementor from the + button on a page… or, would we have to import ALL demos to get access to each individual element (and then copy/paste them into our pages?
Thank you for yor interest in our themes. Each part of the sire is editable from Elementor. There are quite a few of templates but you have to import the demo pages to get all elements. Regards: VamTam
Hello,
I downloaded your theme from Envato Elements and I cannot set a blog page. I do not use vantam builder but only elementor pro. When I press save to set the blog page it just does not save and always jumps back to no page selected. What do I need to do to get a blog page? Why does it not save?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
89$ bought it I can’t use the theme because there’s no elementor pro are you kiding can I have it or be refunded my money
Hi there, all themes built by VamTam based on Elementor require Elementor Pro. We’ve tested numerous Elementor extensions, but none comes close to Elementor Pro in terms of functionality, stability, support, and speed. Note that Elementor Pro is a premium plugin, and currently, they don’t offer a license that allows the Theme Author to bundle the plugin with the theme. can also use one of the many Elementor Pro GPL Free versions. We have tested our themes with one of the most popular ones – ProElements, and the theme is 100% compatible with it.
We can always refund you. All you need to do is to fill in the form at this link, and we will proceed with the refund asap: http://themeforest.net/refund_requests/newRegards: VamTam
I wanted to confirm, Is ProElements works with theme & runs? if not purchasing elementor Pro
Hi there, yes the theme is compatible with it. Regards: VamTam
Hey … How do I change the global color scheme for this template… I don’t see much guidance in the documentation at all… the theme is amazing tho
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi. I’ve submitted my ticket. In hopes of launching tomorrow. We are looking for a very prompt response as these details are not in your documentation at all.
Thank you!
Hello, i have presale Q. Do you have theme documentation for editing logo, footers, headers etc , and fuctions explaned in details?? Thanks
Hi there, this theme is entirely built with Elementor, and this plugin is the best-documented piece of software I’ve seen in the WordPress ecosystem. You have thousands of guides + Video Tutorials at your disposal. On top of that, you can rely on our 24-hour dedicated support team.
Hello!
May I ask you some questions?
1. Can I use payments methods from Stripe (E.g. Credit card, GPay, Apple Pay)?
2. Is it possible to make anonymous payments?
3. Can I use all the premium add-ons of plugin GiveWP (E.g. BitPay)?
Thank You in advance.
Thank you for your interest in out themes.
1. You will need a third party plugin for this as WooCommerce by default doesn’t come with it. 2. Again you will need third party plugin.addon 3. You can use any third party plugin, most of them wor out of the box. However if you run into issues we can’t help as we are not familiar with them. Regards: VamTam
Hi. Is it possible to change yellow text that is highlighted by mouse and this yellow circle, which is following the mouse and where? Best, Peter
Hi there, yes this is possible. Regards:VamTam
Thank you. Through custom css or theme options?
HI, options + a few lines of CSS. Regards: VamTam
A pre-buy question. I saw there is a donation design inside of the template. However how this system works? Is there an integrated donation system inside of the plugin or what should we do to get donations through the website? Thanks.
Hi there, this is the plugin the theme utilizes – https://wordpress.org/plugins/give/ Regards: VamTam
