441 comments found.
One of the best I’ve ever seen on Envato<3
Thank you! If you have further questions – please ask us. Best Regards!
Hello,
There is a problem with the theme installation. I cannot install the plugins, and therefore I cannot start working on the website. Can you please do something?
Regards,
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Dear Theme creator,
I would like to request a refund of the price of the product. Because he did not state in a visible place that the images in the demo are not part of the theme. I’ve never seen such a thing that these are not part of the topic. The topic is so misleading. After all, the images are included in the demo. Even there, it must be vaguely presented. If they do not do it this way, it must be written in the demo section that the images are only illustrative. Please return the price of the product.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com, and we will upload for you images in high resolution. Best Regards!
Important! First you should install the demo content on the parent theme, then you should activate the child theme. If you do not activate the child theme – you may lose all your customizations after theme updates!
please help me
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ or email at modernwebtemplates.com@gmail.com and we will assist you. Best Regards!
hey there, Does this theme support Elementor? Or can we use the plugin in it? E-mail- Pinkcrushers4@gmail.com
Please reply as soon as possible.Hello, Dear Customer. We have just sent you reply via email. Please check your inbox. Best Regards!
Hello, i purchased the ubella and installed the plug in for wordpress but it is saying that it the plug in does not work. Please help.
This is what is saying.
“Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.”
Hello, Dear Customer! Thank you for your message. First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
unable to install AccessPress Social Counter
Hello, Dear Customer! Thank you for your message. Please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi,I would like to know is it possible to install the WP User Frontend plugin instead of ultimate member so that on the home pagewe are on the menu point model panel so that the models can register and upload their own photo thank you for Anwer
Hello, Dear Customer! Thank you for your question. Our theme includes custom plugin with basic functionality for models. First, it is possible to create and modify necessary parameters for all models globally: https://prnt.sc/12kvphd In list of Models you may modify the values for it: http://prntscr.com/12kvoj8 and https://prnt.sc/12kvqim Besides, here are available other additional models for each single profile: Skills: https://prnt.sc/12kvva9 General information: https://prnt.sc/12kvvt5 Social links: https://prnt.sc/12kvwjx , Contact info: https://prnt.sc/12kvxb5 You may also use 3-d party plugin to extend theme’s functionality, such as WP User Frontend plugin. But this is 3-d party plugin and we don’t guarantee complete compatibility with our theme. Best Regards!
“Hello. Having chosen the Ubella theme and having the Ultimate Member plugin, I would like to know how to create a member area where each model can register and upload their profile online
Hello, Dear Customer! Thank you for your message. Please clarify, did you install demo-content? If not – just follow these instructions: https://mwtemplates.ticksy.com/article/12433/ First, it is possible to create and modify necessary parameters for all models globally: https://prnt.sc/12kvphd In list of Models you may modify the values for it: http://prntscr.com/12kvoj8 and https://prnt.sc/12kvqim Besides, here are available other additional models for each single profile: Skills: https://prnt.sc/12kvva9 General information: https://prnt.sc/12kvvt5 Social links: https://prnt.sc/12kvwjx , Contact info: https://prnt.sc/12kvxb5 In order to extend theme with Ultimate Member plugin please watch this video-tutorial https://www.youtube.com/watch?v=hiicnjMxkYM&ab_channel=BestSiteHack and check documentation: https://docs.ultimatemember.com/article/180-getting-started-with-ultimate-member. For further questions, please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Trying to install plugins but i get this error message:
Something went wrong with the plugin API.
problem with one plugin, all others worked. AccessPress Social Counter has an issue
Hello, Dear Customer! Thank you for your message. Please download plugin here: https://webdesign-finder.com/docs/accesspress-social-counter.zip Currently this plugin under WordPress pending review because of update. Then install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
If the “Demo Content Install” button doesn’t appear in “Tools” – click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v
If not – activate them and return in Tools => Demo Content Install => Install: http://prntscr.com/26cg82f If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Unfortunately, after installing the theme, it will cause serious errors on the website. This theme doesn’t work on my website and I would like to request a refund.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I look forward to your reply. Taner
Hello, Dear Taner! Thank you for informing us about this issue. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Good afternoon, I need to insert Video in the Models Zone, how can I get that. Thank you very much
Hello, Dear Friend! Thank you for your message. Our team has solution for you. Could you please submit a private ticket at https://mwtemplates.ticksy.com/ ? We will provide you with step by step instructions. Best Regards1
Hi I seem to be having mobile responsive issues with the theme, images are not properly resizing, scrolling is slow and image selection is very poor
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
API error does not allow to install plugins
Hello, Dear Customer! Thank you for your message. Sure, please download plugin here: https://drive.google.com/file/d/1gzhRMBxfnFIXbXYLPF-g72M7xPXtXCVf/view?usp=share_link Currently this plugin under WordPress pending review because of update. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
How do you install the demo content?
Found the instructions. Nevermind.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
The ubella theme fails to upload due to missing style.css file. Can you assist please?
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi,
after removing the logo on the website the responsiveness got really bad. The content is not in line and out of shape.
I also want to remove the header on top so that the site starts with slider directly, it is not possible to do that as well. I don’t want any menus. Could you help me
Hello, Dear Customer! Sure, we can help you with great pleasure. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and our team will help you. Best Regards!
Good morning, I sent a support request a week ago, I provided wp access and from my site host, this is relatively urgent, can you help me?
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com//ticket/3343562/ Please check it. Our team can’t login your host. We need additional details from you. Best Regards!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!
