4411 comments found.
Hello!
I have some questions:
1. Can we force users to complete their profiles(with new custom fields) before add any listings?
2. Can we display user profile details that we want in users listings also?
3. Can we let users to create their listings and after that they need to buy a package to display on website that listings [mabye some pending status untill payment]? (no buy package before create).
4. Can we have packages to bump up listings? (update the positions / move up).
5. Can we have packages to promote listings by days?
6. Can we restrict users to add 1 or more listing per category?
7. Can we create pages in account dashboard? With bump packages / promotion packages / etc?
Thanks!
Hi geniuswebro Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ our technical team will certainly help you out with all questons.
Kind Regards Team Designinvento
Hi, I thought the update would come by last week as was suggested. Was it decided to add more features?
Hi AntonG76 Many thanks for your patience
Our technical team is certainly working on update with some additional features and hopefully it will be launched soon.
For more info please submit a ticket at https://help.designinvento.net/support/ticket/.
Best Regards Team Designinvento
Hello, I sent a request for a quote on the possibility of adding a point system I need to know the feasibility and the price before buying the theme, but I haven’t received a reply Ticket #25126 thanks
hi there, Thank you for your interest, your list of modification has been sent to technical team for consultation, support team will provide feedback in few hours.
Hello. Can we buy new Extend support to 12 months after buy the theme with 6 months support? If not what option we will have about it and what prices? Thanks!
Hi There, Yes, You can buy extended support with item purchase at discounted price or you can renew your support after expiry of 6 month support included in purchase.
Hi, I thought the update would come by last week as was suggested. Was it decided to add more features?
Hi AntonG76 Many thanks for your patience
Our technical team is certainly working on update with some additional features and hopefully it will be launched soon.
For more info please submit a ticket at https://help.designinvento.net/support/ticket/.
Best Regards Team Designinvento
Hello. We want to buy this theme but Im reading that is not working like it must. I dont want be asking tickets for install the demos with the support team. We need to know if the theme is is working 100% with all the features without help from support team. And please, tell us when will be the next update theme. We were trying to talk with someone in the chat from your page theme and no one respons us. We are awaiting your comments about our questions. Thanks.
Hi DrBorsch Thanks for taking interest in our theme
1. Our theme is working 100% with all the offered feature mentioned on item detail page. 2. Demo import is currently under upgradation which is why we request our customers to provide us login details and we will complete demo setup process in just few minutes as per your selected demo. 3. We are expecting an update in couple of weeks.
Regards Team Designinvento
the imported demo is different and misconfigured, different from the demo. the pages created by the demo do not work. all get 404 error neither the registration pages nor the user panel work. I want to request a refund because the system does not work
Hi adrihaber Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ our technical team will certainly help you out with demo import.
Kind Regards Team Designinvento
Hello please respond my Ticket #25313
my problem imported demo is different and misconfigured
Hi ryan Thanks for your patience.
Our technical team has responded to your ticket #25313 and waiting for your response now.
Kind Regards Team Designinvento
Hi Team,
I Have change permission 0777
the demo importer no working!!!
Hi pixelcenter Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ our technical team will certainly help you out with demo import.
Kind Regards Team Designinvento
In order to be able to send you an email, I need to renew my subscription for technical support, and to pay once again the purchase price of the theme! The demo imports were supposed to work by themselves without the need to contact you! Unfortunately, this does not happen, the demo imports are intentionally incomplete!!! I want the money back because what you sell is totally different from what you offer in the displayed price
No, We don’t force our customer to renew support, you can still submit a ticket here https://help.designinvento.net/support/ even after expiry, We are working on demo site for upcoming release, due to data changes demo import can be interrupted.
Hi, When will be next update, last update was be 2022 year. When, what month planned next update ?
Coming up in few days
Thanks
Where is update, past more 1 month ? Please give a date. Thanks
just release classiads 6.1.0
Thank You
Hello, i have downloaded the new file to able to update the classiads-fantro template, but the old one is there. hoew to get the updated one?? Thanks
Hi NaheedBiz Thanks for choosing our theme.
Please submit a ticket at https://help.designinvento.net/support/ our technical team will certainly help you out..
Kind Regards Team Designinvento
Hi, this is a presale question. 1. Can I hide the Message part, so the employer must pay to receive permission to see the Message part from the freelancer, and to have the option to chat with them? And if this is not possible from default what solution do you offer?
Thanks
HI DanielDupski Thanks for taking interest in our theme
Messages can be hidden from backend plugin but they are not connected with any payment plan, but we will certainly consider your required feature in our future updates.
Best Regards Team Designinvento
Hello
we want to add a point system for a real estate classified ads theme with a separate budget for this service we also have specifications is it possible to contact the technical or commercial support for this service by email before purchasing the theme? After validation we’ll see what we want to change on one of the themes offered by your company THANKS
Hi There, Please contact support channel here https://help.designinvento.net/support/
Hi, I opened a ticket for 10 days and I have not received a reward, Thanks
can you please provide ticket id?
Hi,Ticket #25126 For a price estimate (customize modification) Thanks
how can i change single post title page, it’s fixed on title “Latest News”
Hi Emad7amdy Thanks for taking interest in our theme
Single post title can be easily changes by editing post from wp admin > Post.
Best Regards Team Designinvento
Hey Team, any ETA for the upcoming update? 
Hi AntonG76 Thanks for your patience
Please submit a ticket at https://help.designinvento.net/support/ our technical team will certainly help you out with update.
Kind Regards Team Designinvento
I sent a ticket asking for you to fix the ongoing bug on this theme. Please respond.
My mistake, seems to be a feature I did not notice and thought it was by default. Fixed by support now.
HI Cancasa
Thanks for your remarks and we are glad your issue got resolved.
Best Regards Team Designinvento
HI Cancasa
Thanks for your remarks and we are glad your issue got resolved.
Best Regards Team Designinvento
Hi, Support team is not replying to my tickets since 2 months. I have been updating tickets, asking for replies but zero replies. Is there still people working on the theme ?
hi there, sorry for inconvenience, as per record your support has been expired about 10 months ago, we are trying hard to not force user for support renewal but customer with active support has right to get priority support, i can see your query is getting longer, there is an ongoing upgradation which is causing longer timeline, i am sending a reminder to technical team to update status on your ticket. I hope they will address your issues soon.
OMG guys. When will the theme’s bootstrap get upgraded from Bootstrap 3 to Bootstrap 5? Bootstrap 3 is old from 2013. 10 years old lol.
Hi there, Althogh it does not matter to upgrade bootstrap while we are using customized version as per requirements, But we have it in our roadmap already.
Respectfully, it should matter considering that upgrading to Bootstrap 5 will improve mobile responsiveness, better design elements, better accessibility, and updated Javascript plugins. Bootstrap 5 no longer uses JQuery, and it also switched to Vanilla Javascript to make the appearance of the website look modern. Do I have to submit a ticket to have my copy upgraded from Bootstrap 3 to Bootstrap 5?
We are already working dedicated mobile layouts, as mentioned we already have it in our road map, but there more important task before that, please contact support channel if you are getting an issue with current version.
Okay. Good to know that the tech team have been working on providing better responsiveness. I did notice some issues with it. 
Just report via a support ticket support team will resolve your issue as soon as possible.
Already did. Thank you.
Hi!
Pre-purchase Questions:
- What is process of User Verification for new sign-up.
- Will user and admin receive emails regarding new account and new listings ?
- While I am trying to submit a listing as a demo user, there is a field as
Property Type.
But why it is not property type? I mean let’s suppose I am posting for my Interior Design Agency then it will not suit to me.
Looking forward to your prompt response.
HI gfxrider Thanks for taking interest in our theme
1. We are offering phone and email verification with our theme. 2. Yes we do have a feature in which user and admin will receive an email for new account and new listing. 3. Classiads theme has dedicated field section which can be modified as per admin requirement so property type field can be changed as well.
Best Regards Team Designinvento
Thanks for your quick response and I hope the same will be there (if needed) if I purchase this product.
Could you please elaborate the verification process, because I don’t want to give permission to the user until he is verified his email address atleast.
Looking forward to receive again prompt response.
Please login to our demo site and review all the feature as per your requirements:
https://classiads.designinvento.net/classiads-test/we kept verification process optional, user can verify email id after registration, user can also verify mobile number with additional addon directorypress twilio sms integration, further admin can set mobile or email verification required for listing submission.
Can you take a look at the ticket 25090 ? It’s been 3 days since I get a response.
Hi moodforcode Many thanks for your patience
Our technical team is currently reviewing your site in detail and you are in a que. We will respond soon.
Best Regards Team Designinvento
